Columbus, OH · On-site
$19.75 - $27/hr
... research cause, and remediate. 6. Experienced in building, setup and removal of desktop equipment (PCs, laptops, phones, peripherals, software, etc.) 7. Troubleshoots basic network, software ...
Columbus, OH · On-site
$19.75 - $27/hr
... research cause, and remediate. 6. Experienced in building, setup and removal of desktop equipment (PCs, laptops, phones, peripherals, software, etc.) 7. Troubleshoots basic network, software ...
... R&D to full production * Strong communication and leadership skills Open for contract, CTH, and fulltime candidates. If interested please send your resume to careers@netpace.com Location: San Ramon ...
... R&D to full production * Strong communication and leadership skills Open for contract, CTH, and fulltime candidates. If interested please send your resume to careers@netpace.com Location: San Ramon ...
San Ramon, CA · On-site
Marketing Analyst Netpace is a data-driven, IT software services and solutions company providing ... The Marketing Analyst is responsible for developing research plans, analyze research results and ...
San Ramon, CA · On-site
Marketing Analyst Netpace is a data-driven, IT software services and solutions company providing ... The Marketing Analyst is responsible for developing research plans, analyze research results and ...
Huawei operates a global network of 14 regional headquarters, 16 R&D Centers, 28 Innovation Centers jointly operated with customers, and 45 Training Centers. Huawei is leading the way by rethinking ...
Huawei operates a global network of 14 regional headquarters, 16 R&D Centers, 28 Innovation Centers jointly operated with customers, and 45 Training Centers. Huawei is leading the way by rethinking ...
Senior Research Associate II, Analytical Development Onsite: 5 days/wk; some weekend work may be required but it would be rare Note: Vaccine Mandate is in effect due to the onsite nature of the role.
Senior Research Associate II, Analytical Development Onsite: 5 days/wk; some weekend work may be required but it would be rare Note: Vaccine Mandate is in effect due to the onsite nature of the role.
We seek an outstanding candidate to join the formulation screening efforts in the Synthetic Molecule Analytical Chemistry Development. Responsibilities include designing and performing high ...
We seek an outstanding candidate to join the formulation screening efforts in the Synthetic Molecule Analytical Chemistry Development. Responsibilities include designing and performing high ...
Description: We seek an outstanding candidate to join the formulation screening efforts in the Synthetic Molecule Analytical Chemistry Development. Responsibilities include designing and performing ...
Description: We seek an outstanding candidate to join the formulation screening efforts in the Synthetic Molecule Analytical Chemistry Development. Responsibilities include designing and performing ...
Proficiency in standard UX research techniques: moderated interviews, usability testing, awareness & comprehension probes, ethnography and other primary user research. * Demonstrated experience ...
Proficiency in standard UX research techniques: moderated interviews, usability testing, awareness & comprehension probes, ethnography and other primary user research. * Demonstrated experience ...
Huawei operates a global network of 14 regional headquarters, 16 R&D Centers, 28 Innovation Centers jointly operated with customers, and 45 Training Centers. Huawei is leading the way by rethinking ...
Huawei operates a global network of 14 regional headquarters, 16 R&D Centers, 28 Innovation Centers jointly operated with customers, and 45 Training Centers. Huawei is leading the way by rethinking ...
San Diego, CA · On-site
$110K - $152K/yr
Position: Senior Research Engineer, Computer Vision Responsibilities: * You will advance computer vision algorithms for semantic scene segmentation, motion tracking, image modeling, image ...
San Diego, CA · On-site
$110K - $152K/yr
Position: Senior Research Engineer, Computer Vision Responsibilities: * You will advance computer vision algorithms for semantic scene segmentation, motion tracking, image modeling, image ...
San Diego, CA · On-site
$110K - $152K/yr
Position: Senior Research Engineer, Computer Vision Responsibilities: * You will advance computer vision algorithms for semantic scene segmentation, motion tracking, image modeling, image ...
San Diego, CA · On-site
$110K - $152K/yr
Position: Senior Research Engineer, Computer Vision Responsibilities: * You will advance computer vision algorithms for semantic scene segmentation, motion tracking, image modeling, image ...
San Diego, CA · On-site
$110K - $152K/yr
Senior Staff Research Engineer, Computer Graphics - I Location: San Diego, CA, United States Position: Senior Research Engineer, Computer Graphics - I Responsibilities: * · You will innovate ...
San Diego, CA · On-site
$110K - $152K/yr
Senior Staff Research Engineer, Computer Graphics - I Location: San Diego, CA, United States Position: Senior Research Engineer, Computer Graphics - I Responsibilities: * · You will innovate ...
Charlotte, NC · On-site
... research, regulatory compliance, medical necessity, CCI, NCCI and any other regulatory edits. Code and abstract medical records of high complexity within the Primary Enterprise acute care facilities.
Charlotte, NC · On-site
... research, regulatory compliance, medical necessity, CCI, NCCI and any other regulatory edits. Code and abstract medical records of high complexity within the Primary Enterprise acute care facilities.
Chapel Hill, NC · On-site
... Research and composes a variety of correspondence, memoranda and reports using office support software packages. -Compiles materials from multiple sources into a unified presentation. -Communicates ...
Chapel Hill, NC · On-site
... Research and composes a variety of correspondence, memoranda and reports using office support software packages. -Compiles materials from multiple sources into a unified presentation. -Communicates ...
Support activities related to documentation review and QC data package generation for product release. Reviews data and results of testing completed by QC to ensure compliance to appropriate ...
Support activities related to documentation review and QC data package generation for product release. Reviews data and results of testing completed by QC to ensure compliance to appropriate ...
Charlotte, NC · On-site
... research and development within the cytogenetics field • Performs validation studies for new test development as required and participates in compilation of validation data. • Reports to ...
Charlotte, NC · On-site
... research and development within the cytogenetics field • Performs validation studies for new test development as required and participates in compilation of validation data. • Reports to ...
All of previous level plus:Conduct non-routine analysis of raw materials, intermediates, and finished product samples.Troubleshoot instrumentation and test methods.Assists in the training of QC staff ...
All of previous level plus:Conduct non-routine analysis of raw materials, intermediates, and finished product samples.Troubleshoot instrumentation and test methods.Assists in the training of QC staff ...
Marble Falls, TX · On-site
Support practice changes with research and hands-on learning. Energetic participation in quality improvement initiatives. You will build relationships with patients and families, managing emotional ...
Marble Falls, TX · On-site
Support practice changes with research and hands-on learning. Energetic participation in quality improvement initiatives. You will build relationships with patients and families, managing emotional ...
The Silicon Valley IT Infrastructure (Storage) R&D Lab located in Santa Clara is looking for Distributed Storage Senior Staff and/or Architect caliber engineers. The Experts will joins a team in a ...
The Silicon Valley IT Infrastructure (Storage) R&D Lab located in Santa Clara is looking for Distributed Storage Senior Staff and/or Architect caliber engineers. The Experts will joins a team in a ...
Support Seattle Research Center to manage new technology partners and help maintain relationship with existing university and start-up partners. * Establish and manage schedule of events and track ...
Support Seattle Research Center to manage new technology partners and help maintain relationship with existing university and start-up partners. * Establish and manage schedule of events and track ...
What makes Netpace an attractive place to work?
$19.75 - $27/hr
Full-time
Re-posted 20 hours ago
Help Desk Analyst (HDA1)
100% On-site
OST AM: Gary Koppenhaver - gkoppenhaver@ostglobal.com
DESCRIPTION:
HDA1 to help IT Automate and implement new technology to assist with keeping the desktop environment current and running optimally.
This position will function as a highly skilled HDA with specific responsibilities that include:
1. Understanding of Desktop Support and Software Licensing Services.
2. Ability to image machines and install complicated software.
3
Uses creativity and innovation to automate and streamline processes and procedures.
4. Understands customer support, likes to work with people and can ensure that the customer is satisfied.
5. Ability to troubleshoot in a high level systematic way
Ability to identify issues, research cause, and remediate.
6. Experienced in building, setup and removal of desktop equipment (PCs, laptops, phones, peripherals, software, etc.)
7. Troubleshoots basic network, software, printing and/or installation problems
8
Supports staff hardware moves for facility reorganization.
9. Experience with ServiceNow and Knowledge Base preferable.
10. Consultant must be available to work a standard 8 hour shift between the hours of 7AM and 5PM
(Expect regular changes to either the earlier or later shift).
11. Consultant must be punctual and reliable: arriving at work on time is essential and required as this is a Customer Service Environment.
EXPERIENCE:
1. Strong communication/leadership skills.
2
Strong influence, collaboration and negotiation experience.
3. Ability to collaborate with supporting resources across business and/or functional lines.
4. Have excellent oral and written skills/possess strong meeting and work session facilitation skills.
5
Act as the escalation point for high priority support issues.
6. Ability to interpret end user license agreements.
7. Have the ability to work independently and as part of a team, the ability to manage time and resources to meet assigned deadlines (Service Now Tickets).
8
Have strong understanding of prioritization stemming from the elicitation of system and/or user requirements.
9. Have excellent organizational skills, proven analytical, planning, problem solving, and decision-making skills.
10. Must be knowledgeable in the English language/speak clearly and understandably use the English language.
11
Ability to understand and follow processes established for the Service Desk.
REQUIRED SKILLS:
1. 2 Years IT experience.
2. 2 Years Troubleshooting experience.
3
2 Years experience documenting procedures.
DESIRED SKILLS:
Experience using ServiceNow is required.
Retail customer service experience is desired.
Service Desk experience is required.
Sourced by ZipRecruiter
Netpace is a reputable company in the Information Technology and Services industry, headquartered in San Ramon, California, in the United States. The company specializes in providing digital transformation solutions by leveraging cutting-edge technologies. It offers a wide array of services, including Software Development, IT Consulting, Cloud Services, Infrastructure Management, and Digital Marketing. Ever since its launch, Netpace has been driven by a mission to use technology as a medium to shape future businesses and make a significant impact.
51 - 200 Employees
San Ramon, CA, US
1996