Intuit
Intuit

66 Intuit Customer Success Manager Jobs Hiring Near You

Customer Success Manager SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired ...

As a Customer Success Manager, you will develop strong relationships with your customers and ensure their long-term success on the Justworks platform. You will work as an extension of their teams ...

The Customer Success Manager will apply knowledge, experience, interpersonal skills and administrative techniques to ensure successful delivery of all managed and support services to Clever Devices ...

The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.

Customer Success Manager Department: Customer Success Location: US Remote About Aria Systems Aria provides a cloud-based monetization platform for subscription- and usage-based businesses. Aria ...

Customer Success Manager - UiPath Experience: 5-12 Years Role Overview The Customer Success Manager (CSM) - UiPath is responsible for ensuring customers achieve maximum value and business outcomes ...

Customer Success Manager New York, New York, United States EMARKETER is a subsidiary of Axel Springer SE, a family-owned transatlantic media company headquartered in Berlin and New York. Learn more ...

Customer Success Manager Nitra's mission is to build a more efficient healthcare system and the ... from Intuit, former Governors, White House senior staffers, and a co-founder of CityMD. Nitra ...

Customer Success Manager San Francisco, California, United States Job Openings Customer Success Manager About Change At Change our mission is clear: to power every dollar donated online. Change ...

Customer Success Manager The Customer Success Manager (CSM) is a pivotal role, demanding an individual with truly exceptional interpersonal and relational skills. The ideal candidate must possess a ...

Customer Success Manager Outcode Software At Outcode Software, we're dedicated to empowering our clients to succeed with our innovative solutions. As a Customer Success Manager, you'll play a crucial ...

We are looking for a customer success manager who can provide ongoing support to our clients and network with them. The candidate should be able to contribute to building relationships, implementing ...

As a Clio Customer Success Manager, you are highly organized and a consummate people-person. You deliver consistent, high value experiences, while driving customers towards their strategic business ...

Showing results 41-60

Intuit Jobs Information

What is it like to work at Intuit?

Intuit is known for its collaborative and innovative culture, prioritizing employee growth and well-being. The company's structure is divided into various teams, including product development, customer support, and data analytics, with a focus on delivering user-friendly financial management solutions. Working at Intuit may appeal to candidates who value a dynamic work environment, opportunities for professional development, and the chance to contribute to a mission-driven organization that aims to power prosperity for consumers and small businesses worldwide.

What makes Intuit an attractive place to work?

Intuit is a leading financial technology company that has been a pioneer in the industry for over four decades, known for its innovative solutions and commitment to empowering small businesses and individuals. The company offers a dynamic work environment that fosters collaboration, creativity, and innovation, with a focus on employee growth and development through various training programs and mentorship opportunities. By joining Intuit, professionals can contribute to shaping the future of personal finance and accounting, while also enjoying opportunities for career advancement and professional growth in a stable and forward-thinking organization.

Do workers at Intuit get paid breaks?

Yes. Most people get paid breaks.
89% of people say they get paid breaks.
Based on data from 35 people who took the Breakroom Quiz between July 2025 and July 2026.

Does Intuit pay people when they’re sick?

Yes. Most people get paid when they’re sick.
76% of people say they would get paid if they were sick but scheduled to work.
Based on data from 33 people who took the Breakroom Quiz between August 2025 and August 2026.

At Intuit, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
51% of people say they have to use vacation days when they’re out sick.
Based on data from 35 people who took the Breakroom Quiz between May 2025 and August 2026.

Do part-time workers get paid time off at Intuit?

Most people who work part-time get paid time off.
78% of people who work part-time say they get paid time off
Based on data from 9 people who took the Breakroom Quiz between August 2025 and April 2026.

Is the health insurance from Intuit affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 25 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at Intuit?

Most people get paid time off work.
73% of people say they get paid time off.
Based on data from 37 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 34% of people with changing schedules find out their shifts one week or less ahead of time.
  • 14% of people with changing schedules find out their shifts two weeks ahead of time.
  • 7% of people with changing schedules find out their shifts three weeks ahead of time.
  • 45% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 44 people who took the Breakroom Quiz between November 2024 and August 2026.

Do workers at Intuit worry about hours?

Most people don’t worry about getting enough hours.
80% of people report they don’t worry about getting enough hours.
Based on data from 74 people who took the Breakroom Quiz between November 2024 and August 2026.

Do Intuit workers get to choose the shifts they work?

Most people get to choose which shifts they work.
68% report that they have enough control over which shifts they work.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it for Intuit workers to change shifts?

Most people find it easy to change shifts.
79% of people report that it’s easy to change shifts if they need to.
Based on data from 57 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to get time off at Intuit?

Most people find it easy to get time off.
83% of people report it’s easy to get time off.
Based on data from 69 people who took the Breakroom Quiz between November 2024 and July 2026.

Do Intuit managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
97% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 73 people who took the Breakroom Quiz between November 2024 and August 2026.

Do jobs at Intuit spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
16% of people report that their job takes up time that they don’t get paid for.
Based on data from 70 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to take sick days at Intuit?

Most people find it easy to take sick days.
97% of people report that it’s easy to take time off if they are sick.
Based on data from 35 people who took the Breakroom Quiz between July 2025 and July 2026.

Is a Intuit job good for students?

Most students say this is a good place to work if you’re studying.
100% of students report this is a good place to work if you’re studying.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and June 2026.

Is working at Intuit good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
94% of people who care for a child or other relative report this is a good place to work.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at Intuit feel treated with respect by their managers?

Most people feel treated with respect by their managers.
91% of people say they’re treated with respect by their managers.
Based on data from 32 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Intuit get to take their breaks without interruption?

Most people get breaks without interruption.
89% of people report that they get to take their breaks without interruption.
Based on data from 38 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at Intuit?

Some people feel stressed here.
59% of people say they often feel stressed at work.
Based on data from 37 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Intuit enjoy their jobs?

Most people enjoy their job.
87% of people report they enjoy their job.
Based on data from 31 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Intuit recommend working with their team?

Only some people recommend working with their team.
35% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 37 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Intuit?

Most people got enough training when they started.
74% of people report they got enough training when they started working here.
Based on data from 34 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Intuit?

Most people are given support to advance their career here.
In the last year, 76% of people report being given support to advance their career here.
Based on data from 34 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Intuit’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
68% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 31 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Intuit is doing?

Most people feel well informed about how the company is doing.
69% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 32 people who took the Breakroom Quiz between August 2025 and August 2026.
Infographic showing various Customer Success Manager job openings at Intuit in the United States as of August 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Other

Medical, Retirement

Posted 27 days ago


SWBC rating

6.5

Company rating: 6.5 out of 10

Based on 17 frontline employees who took The Breakroom Quiz


Job description

Customer Success Manager

SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired outcomes while using SWIVEL's solutions. CSMs should be customer-focused and aim for mutually beneficial outcomes within the partnership. Working collaboratively with Product Teams and the Sales team, the CSM will be responsible for increasing solution utilization, reducing implementation risk, and identifying opportunities for business expansion.

Why you'll love this role:

As a Customer Success Manager (CSM), you will be an essential part of Software as a Service (SaaS) company in today's climate. You will be responsible for developing and strengthening relationships with customers within your designated territory. You will have the autonomy to create opportunity in increasing adoption and work alongside Regional Vice Presidents and Account Managers to earn new business.

Essential duties include the following:

  • Serves as a key member of customer-facing teams and is expected to leverage their extensive knowledge of SWIVEL solutions to support sales and new business growth.
  • Monitors customer health metrics, proactively addresses risks, and implements strategies to prevent churn and ensure long-term retention.
  • Works with customers to build customer success plans, establishing critical goals, to help customers reach their organizational goals and objectives.
  • Partners with accounts teams (Account VPs and Account Managers) to uncover cross-selling and product adoption opportunities.
  • Advocates customer needs to cross-functional teams, to include the Director of Customer Success, Marketing, Product, Quality Assurance, Implementations, and Support, and manage customer concerns.
  • Identifies dissatisfaction risk and collaborates with internal teams to remediate and ensure renewal of contract and high level of customer satisfaction.
  • Leverages Salesforce, Omni Analytics, and other internal tools for data-driven insights and opportunities for customer relationship growth.
  • Creates and delivers data-supported business reviews and reports to highlight customer utilization and provide ongoing recommendations for further optimization. Reports on trends associated with customer engagement and presents recommended methodologies to senior leadership.
  • Drives operational excellence by creating scalable processes, playbooks, and workflows that will define the future of our Customer Success organization.
  • Supports the Implementations team for client onboarding readiness, ensuring teams and clients are prepared for success.
  • Takes initiative to build structure where none exists, laying the foundation for sustainable growth and scalable team success.
  • Serves as a senior role on the team, bringing industry experience and mentorship of associate-level team members.
  • Stays ahead of industry trends, compliance, and payment systems to provide informed guidance to customers and field teams.

Serious candidates will possess the minimum qualifications:

  • Bachelor's degree in Business with a concentration in Business Administration, Business Management, Marketing, and or Finance field of study from an accredited college or university.
  • Minimum of five (5) years of customer service and satisfaction in financial services.
  • Great interpersonal skills, bring a positive attitude, and effectively collaborate with others within the organization.
  • Minimum of three (3) years in Customer Success Management, Account Management, or Sales, and a strong track record of retaining existing clients and contributing to the sales growth within the organization.
  • Proficient knowledge of business processes, applicable laws, and regulations.
  • Working knowledge of SaaS ecosystem.
  • Proficient knowledge of CRM software utilization.
  • Advanced organizational, planning, and multi-tasking skills.
  • Advanced collecting and analyzing data skills.
  • Advanced negotiation skills.
  • Advanced managing priorities and deadlines and problem-solving skills.
  • Able to communicate and interact effectively in verbal and written communication.
  • Able to work collaboratively and build relationships.
  • Able to analyze, organize and prioritize work.
  • Able to be adaptable.
  • Proficient Microsoft Office skills, including Outlook, Word, and Excel.
  • Able to use basic office equipment, including copy machine, personal computer, and fax.
  • Able to type 35 WPM.
  • Sit for long periods of time performing sedentary activities.
  • Push, pull, and lift up to 20 lbs. of files, supplies, documents, or other related items.

Compensation:

At SWBC, our pay structure is based upon the market data for each role and we have established compensation ranges to ensure that we remain competitive. Any offer of employment is based upon individual experience, market data, and geographic location for each role. This role may be eligible for additional incentive compensation in the form of either commission or performance bonus.

The base salary range for this position is:

$89,252.80 - $133,879.20

SWBC offers:

  • Competitive overall compensation package
  • Work/Life balance
  • Employee engagement activities and recognition awards
  • Years of Service awards
  • Career enhancement and growth opportunities
  • Emerging Professionals and Mentor Program
  • Continuing education and career certifications
  • Variety of healthcare coverage options
  • Traditional and Roth 401(k) retirement plans
  • Lucrative Wellness Program

*Based upon employee eligibility

Additional Information:

SWBC is a Substance-Free Workplace and requires pre-employment drug testing.

Please note, SWBC does not hire tobacco users as allowed by law.


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