... Management, you will lead multi-million-dollar customer success partnerships and deliver complex ... To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ...
68 Intuit Customer Success Manager Jobs Hiring Near You
... Management, you will lead multi-million-dollar customer success partnerships and deliver complex ... To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ...
Customer Success Manager Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go ...
Customer Success Manager Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go ...
Customer Success Manager
Lehi, UT · Hybrid
$65K - $95K/yr
Come join Motivosity as a Customer Success Manager! Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time ...
Customer Success Manager
Lehi, UT · Hybrid
$65K - $95K/yr
Come join Motivosity as a Customer Success Manager! Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time ...
Customer Success Manager
Lehi, UT · On-site
Join Motivosity as a Customer Success Manager Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time to join.
Customer Success Manager
Lehi, UT · On-site
Join Motivosity as a Customer Success Manager Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time to join.
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
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Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
Customer Success Manager
FL · Remote
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
Customer Success Manager
FL · Remote
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
Customer Success Manager
PA · Remote
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
Customer Success Manager
PA · Remote
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
Customer Success Manager
Los Angeles, CA · On-site
Customer Success Manager We are looking for a customer success manager who can provide ongoing support to our clients and network with them. The candidate should be able to contribute to building ...
Customer Success Manager
Los Angeles, CA · On-site
Customer Success Manager We are looking for a customer success manager who can provide ongoing support to our clients and network with them. The candidate should be able to contribute to building ...
Position Overview We are seeking an experienced Customer Success Manager (CSM) to join our Customer Success organization. This strategic, customer-facing role is responsible for managing ...
Position Overview We are seeking an experienced Customer Success Manager (CSM) to join our Customer Success organization. This strategic, customer-facing role is responsible for managing ...
Customer Success Manager Oma Fertility is a network of fertility clinics located across the United States that provides medical, financial, and emotional support throughout a patient's fertility ...
Customer Success Manager Oma Fertility is a network of fertility clinics located across the United States that provides medical, financial, and emotional support throughout a patient's fertility ...
About the Role We're looking for a Customer Success Manager who combines industry expertise, strategic thinking, strong customer success fundamentals, and a deep ownership mentality. This role ...
About the Role We're looking for a Customer Success Manager who combines industry expertise, strategic thinking, strong customer success fundamentals, and a deep ownership mentality. This role ...
Customer Success Manager
Raleigh, NC · On-site
Customer Success Manager MaxIQ empowers Go-To-Market teams to ascend to new heights in their sales performance, unlocking boundless opportunities for growth. We're passionate about helping sales ...
Customer Success Manager
Raleigh, NC · On-site
Customer Success Manager MaxIQ empowers Go-To-Market teams to ascend to new heights in their sales performance, unlocking boundless opportunities for growth. We're passionate about helping sales ...
Customer Success Manager
Apex, NC · On-site
Customer Success Manager As the leader in transit technology, Clever Devices, (Hitachi Rail CD U.S. Ltd.) vision is to make meaningful contributions to worldwide mobility. Our goal is to be the ...
Customer Success Manager
Apex, NC · On-site
Customer Success Manager As the leader in transit technology, Clever Devices, (Hitachi Rail CD U.S. Ltd.) vision is to make meaningful contributions to worldwide mobility. Our goal is to be the ...
Customer Success Manager As a Customer Success Manager, you'll be the trusted advisor to our clients, ensuring they achieve their desired outcomes through our services. You will build deep ...
Customer Success Manager As a Customer Success Manager, you'll be the trusted advisor to our clients, ensuring they achieve their desired outcomes through our services. You will build deep ...
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions. Key ...
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions. Key ...
Intuit Jobs Information
What is it like to work at Intuit?
Intuit is known for its collaborative and innovative culture, prioritizing employee growth and well-being. The company's structure is divided into various teams, including product development, customer support, and data analytics, with a focus on delivering user-friendly financial management solutions. Working at Intuit may appeal to candidates who value a dynamic work environment, opportunities for professional development, and the chance to contribute to a mission-driven organization that aims to power prosperity for consumers and small businesses worldwide.
What makes Intuit an attractive place to work?
Intuit is a leading financial technology company that has been a pioneer in the industry for over four decades, known for its innovative solutions and commitment to empowering small businesses and individuals. The company offers a dynamic work environment that fosters collaboration, creativity, and innovation, with a focus on employee growth and development through various training programs and mentorship opportunities. By joining Intuit, professionals can contribute to shaping the future of personal finance and accounting, while also enjoying opportunities for career advancement and professional growth in a stable and forward-thinking organization.
Do workers at Intuit get paid breaks?
Yes. Most people get paid breaks.
89% of people say they get paid breaks.
Based on data from 35 people who took the Breakroom Quiz between July 2025 and July 2026.
89% of people say they get paid breaks.
Based on data from 35 people who took the Breakroom Quiz between July 2025 and July 2026.
Does Intuit pay people when they’re sick?
Yes. Most people get paid when they’re sick.
75% of people say they would get paid if they were sick but scheduled to work.
Based on data from 36 people who took the Breakroom Quiz between July 2025 and July 2026.
75% of people say they would get paid if they were sick but scheduled to work.
Based on data from 36 people who took the Breakroom Quiz between July 2025 and July 2026.
At Intuit, are sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
50% of people say they have to use vacation days when they’re out sick.
Based on data from 34 people who took the Breakroom Quiz between May 2025 and July 2026.
50% of people say they have to use vacation days when they’re out sick.
Based on data from 34 people who took the Breakroom Quiz between May 2025 and July 2026.
Do part-time workers get paid time off at Intuit?
Most people who work part-time get paid time off.
78% of people who work part-time say they get paid time off
Based on data from 9 people who took the Breakroom Quiz between August 2025 and April 2026.
78% of people who work part-time say they get paid time off
Based on data from 9 people who took the Breakroom Quiz between August 2025 and April 2026.
Is the health insurance from Intuit affordable enough for their workers?
Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 25 people who took the Breakroom Quiz between March 2025 and July 2026.
100% of people say the health insurance costs are okay
Based on data from 25 people who took the Breakroom Quiz between March 2025 and July 2026.
Do people get paid time off at Intuit?
Most people get paid time off work.
70% of people say they get paid time off.
Based on data from 40 people who took the Breakroom Quiz between July 2025 and July 2026.
70% of people say they get paid time off.
Based on data from 40 people who took the Breakroom Quiz between July 2025 and July 2026.
How far ahead of time do people find out their work schedule?
Only some people find out their schedule four weeks ahead of time.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and July 2026.
- 35% of people with changing schedules find out their shifts one week or less ahead of time.
- 12% of people with changing schedules find out their shifts two weeks ahead of time.
- 7% of people with changing schedules find out their shifts three weeks ahead of time.
- 47% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and July 2026.
Do workers at Intuit worry about hours?
Most people don’t worry about getting enough hours.
81% of people report they don’t worry about getting enough hours.
Based on data from 73 people who took the Breakroom Quiz between November 2024 and July 2026.
81% of people report they don’t worry about getting enough hours.
Based on data from 73 people who took the Breakroom Quiz between November 2024 and July 2026.
Do Intuit workers get to choose the shifts they work?
Most people get to choose which shifts they work.
68% report that they have enough control over which shifts they work.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and April 2026.
68% report that they have enough control over which shifts they work.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and April 2026.
How easy is it for Intuit workers to change shifts?
Most people find it easy to change shifts.
79% of people report that it’s easy to change shifts if they need to.
Based on data from 57 people who took the Breakroom Quiz between November 2024 and July 2026.
79% of people report that it’s easy to change shifts if they need to.
Based on data from 57 people who took the Breakroom Quiz between November 2024 and July 2026.
How easy is it to get time off at Intuit?
Most people find it easy to get time off.
83% of people report it’s easy to get time off.
Based on data from 69 people who took the Breakroom Quiz between November 2024 and July 2026.
83% of people report it’s easy to get time off.
Based on data from 69 people who took the Breakroom Quiz between November 2024 and July 2026.
Do Intuit managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
97% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 72 people who took the Breakroom Quiz between November 2024 and July 2026.
97% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 72 people who took the Breakroom Quiz between November 2024 and July 2026.
Do jobs at Intuit spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
14% of people report that their job takes up time that they don’t get paid for.
Based on data from 69 people who took the Breakroom Quiz between November 2024 and July 2026.
14% of people report that their job takes up time that they don’t get paid for.
Based on data from 69 people who took the Breakroom Quiz between November 2024 and July 2026.
How easy is it to take sick days at Intuit?
Most people find it easy to take sick days.
97% of people report that it’s easy to take time off if they are sick.
Based on data from 35 people who took the Breakroom Quiz between July 2025 and July 2026.
97% of people report that it’s easy to take time off if they are sick.
Based on data from 35 people who took the Breakroom Quiz between July 2025 and July 2026.
Is a Intuit job good for students?
Most students say this is a good place to work if you’re studying.
100% of students report this is a good place to work if you’re studying.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and June 2026.
100% of students report this is a good place to work if you’re studying.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and June 2026.
Is working at Intuit good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
94% of people who care for a child or other relative report this is a good place to work.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and July 2026.
94% of people who care for a child or other relative report this is a good place to work.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and July 2026.
Do people at Intuit feel treated with respect by their managers?
Most people feel treated with respect by their managers.
94% of people say they’re treated with respect by their managers.
Based on data from 35 people who took the Breakroom Quiz between July 2025 and July 2026.
94% of people say they’re treated with respect by their managers.
Based on data from 35 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people at Intuit get to take their breaks without interruption?
Most people get breaks without interruption.
89% of people report that they get to take their breaks without interruption.
Based on data from 38 people who took the Breakroom Quiz between July 2025 and July 2026.
89% of people report that they get to take their breaks without interruption.
Based on data from 38 people who took the Breakroom Quiz between July 2025 and July 2026.
Is it stressful to work at Intuit?
Some people feel stressed out here.
54% of people say they often feel stressed out at work.
Based on data from 39 people who took the Breakroom Quiz between July 2025 and July 2026.
54% of people say they often feel stressed out at work.
Based on data from 39 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people at Intuit enjoy their jobs?
Most people enjoy their job.
87% of people report they enjoy their job.
Based on data from 31 people who took the Breakroom Quiz between July 2025 and July 2026.
87% of people report they enjoy their job.
Based on data from 31 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people at Intuit recommend working with their team?
Most people recommend working with their team.
70% of people report that they would recommend working with their immediate team to a friend.
Based on data from 40 people who took the Breakroom Quiz between July 2025 and July 2026.
70% of people report that they would recommend working with their immediate team to a friend.
Based on data from 40 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people get enough training when they start at Intuit?
Most people got enough training when they started.
76% of people report they got enough training when they started working here.
Based on data from 37 people who took the Breakroom Quiz between July 2025 and July 2026.
76% of people report they got enough training when they started working here.
Based on data from 37 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people get support to advance at Intuit?
Most people are given support to advance their career here.
In the last year, 81% of people report being given support to advance their career here.
Based on data from 37 people who took the Breakroom Quiz between July 2025 and July 2026.
In the last year, 81% of people report being given support to advance their career here.
Based on data from 37 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people think Intuit’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
69% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 32 people who took the Breakroom Quiz between August 2025 and July 2026.
69% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 32 people who took the Breakroom Quiz between August 2025 and July 2026.
Do workers feel well informed about how Intuit is doing?
Most people feel well informed about how the company is doing.
68% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 34 people who took the Breakroom Quiz between July 2025 and July 2026.
68% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 34 people who took the Breakroom Quiz between July 2025 and July 2026.
What other companies are hiring for Customer Success Manager jobs?
What are the most popular jobs at Intuit?
What are the most popular categories at Intuit?
$147K - $200K/yr
Full-time
Posted 8 days ago
Intuit rating
8.4
Based on 91 frontline employees who took The Breakroom Quiz
88th of 244 rated software companies
Job description
Overview
Footer
San Diego $147,500 - $200,000
We are a high-impact, fast-moving Customer Success organization on a transformational journey. With bold goals and a deep obsession for both customer and expert experiences, we operate at velocity and with purpose to deliver measurable impact at scale. We're looking for a bold, strategic, and hands-on leader to join our passionate team and help us drive large-scale change across both internal operations and external partner ecosystems.
As a Staff-level individual contributor in Vendor Partner Management, you will lead multi-million-dollar customer success partnerships and deliver complex strategic initiatives that enhance service delivery, operational efficiency, and customer satisfaction. You will be a critical bridge between internal teams and external partners, ensuring we deliver excellence and innovation across every touchpoint.
Responsibilities
Partner Management & Service Delivery
- Lead multiple high-value external partner relationships, driving performance improvement, operational consistency, and strategic alignment.
- Hold partners accountable to KPI targets across CSAT, AHT, and Issue Resolution - initiating and tracking performance improvement plans when performance falls below threshold.
- Facilitate Weekly Business Reviews (WBRs) and Monthly Business Reviews (MBRs), ensuring partners deliver data-driven pre-reads, own root-cause analysis, and execute on improvement actions.
- Build trusted relationships with senior leaders across partner organizations to co-develop goals and long-term success plans.
- Act as the voice of the partner internally, resolving escalations and clearing roadblocks that impede performance or customer experience.
Strategic Programs & Transformation
- Own and drive large-scale, cross-functional initiatives that impact customer support delivery, expert enablement, and operational scalability.
- Collaborate with internal stakeholders across Product, Operations, Finance, and Technology to co-design and execute strategic programs.
- Take full ownership of execution details, including program setup, milestone tracking, meeting orchestration, and risk management.
- Actively contribute to a culture of continuous improvement, bold thinking, and operational excellence.
Data-Driven Insight & Impact
- Monitor partner performance and staffing views, identifying improvement opportunities and building actionable strategies.
- Ensure staffing delivery against capacity plans, flagging intraday gaps and coordinating real-time coverage adjustments in partnership with workforce planning.
- Build executive-level insights to communicate progress, value, and impact of initiatives and partnerships.
Qualifications
- 8+ years of leadership experience in Vendor Partner Management, Customer Experience, Business Operations, Program Management, or Strategic Partnerships
- Proven track record managing BPO/vendor partnerships, with a focus on performance management and relationship development across senior stakeholders
- Experience with contact center KPIs, WBR/MBR cadences, and performance management frameworks
- Familiarity with expert enablement, change management coordination, and readiness processes in BPO or large-scale service delivery environments
- Bachelor's degree required; MBA or advanced degree preferred
- Strong business acumen and customer-centric mindset, with the ability to balance high-level strategy and hands-on execution
- Demonstrated experience as a self-starter that can quickly and independently assess business requirements and become a trusted subject matter expert
- Deep analytical skills and comfort with data; able to drive insights, make decisions, and communicate findings effectively
- Experience leading complex, multi-stakeholder initiatives across functions with measurable business impact
- Demonstrated resilience, initiative, and ability to adapt in fast-paced, evolving environments
Footer
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
The expected base pay range for this position is:San Diego $147,500 - $200,000