Wingstop
Wingstop

61 Wingstop Operations Director Jobs Hiring Near You

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Wingstop Jobs Information

What is it like to work at Wingstop?

Wingstop is known for its fast-paced and dynamic work environment, prioritizing customer satisfaction and team member engagement. The company operates with a flat organizational structure, allowing team members to take on various roles and responsibilities, and fostering a sense of ownership and accountability. Working at Wingstop may appeal to individuals who value flexibility, entrepreneurship, and opportunities for growth and development within a rapidly expanding brand.

What makes Wingstop an attractive place to work?

Wingstop is a rapidly growing fast-casual restaurant chain known for its high-quality chicken wings and strong brand presence in the quick-service industry. The company offers a dynamic work environment that values innovation, teamwork, and employee development, with opportunities for advancement and professional growth through training programs and career progression. By joining Wingstop, individuals can contribute to the company's mission of serving high-quality food and delivering exceptional customer experiences, while also developing their skills and expertise in a fast-paced and supportive work environment.

Do workers at Wingstop get paid breaks?

No. Most people don’t get paid breaks.
73% of people say they don’t get paid breaks.
Based on data from 114 people who took the Breakroom Quiz between August 2025 and August 2026.

Does Wingstop pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
88% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 60 people who took the Breakroom Quiz between March 2026 and August 2026.

At Wingstop, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
46% of people say they have to use vacation days when they’re out sick.
Based on data from 59 people who took the Breakroom Quiz between July 2025 and June 2026.

Are part-time workers able to get health insurance from Wingstop?

Most people who work part-time can't get health insurance.
93% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 15 people who took the Breakroom Quiz between November 2024 and February 2025.

Do part-time workers get paid time off at Wingstop?

Most people who work part-time don’t get paid time off.
85% of people who work part-time say they don’t get paid time off
Based on data from 41 people who took the Breakroom Quiz between July 2025 and July 2026.

Is the health insurance from Wingstop affordable enough for their workers?

Most people say the health insurance costs are okay.
82% of people say the health insurance costs are okay
Based on data from 33 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get paid time off at Wingstop?

Some people get paid time off from work.
63% of people say they don’t get paid time off.
Based on data from 152 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 76% of people with changing schedules find out their shifts one week or less ahead of time.
  • 18% of people with changing schedules find out their shifts two weeks ahead of time.
  • 5% of people with changing schedules find out their shifts three weeks ahead of time.
  • 2% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 111 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers at Wingstop worry about hours?

Some people worry about getting enough hours.
52% of people report they worry about getting enough hours.
Based on data from 112 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Wingstop workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
41% report that they don’t have enough control over which shifts they work.
Based on data from 99 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it for Wingstop workers to change shifts?

Some people find it hard to change shifts.
42% of people report that it’s hard to change shifts if they need to.
Based on data from 88 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to get time off at Wingstop?

Some people find it hard to get time off.
59% of people report it’s hard to get time off.
Based on data from 116 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Wingstop managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
41% of people say their manager changes their shift schedule at the last minute.
Based on data from 105 people who took the Breakroom Quiz between August 2025 and August 2026.

Do jobs at Wingstop spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
24% of people report that their job takes up time that they don’t get paid for.
Based on data from 112 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to take sick days at Wingstop?

Some people find it hard to take sick days.
43% of people report that it’s hard to take time off if they are sick.
Based on data from 144 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a Wingstop job good for students?

Most students say this is a good place to work if you’re studying.
68% of students report this is a good place to work if you’re studying.
Based on data from 82 people who took the Breakroom Quiz between June 2025 and June 2026.

Is working at Wingstop good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
54% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 35 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Wingstop feel treated with respect by their managers?

Most people feel treated with respect by their managers.
82% of people say they’re treated with respect by their managers.
Based on data from 62 people who took the Breakroom Quiz between March 2026 and August 2026.

Do people at Wingstop get to take their breaks without interruption?

Most people get breaks without interruption.
69% of people report that they get to take their breaks without interruption.
Based on data from 127 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Wingstop?

Most people feel stressed here.
73% of people say they often feel stressed at work.
Based on data from 150 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Wingstop enjoy their jobs?

Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 149 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Wingstop recommend working with their team?

Only some people recommend working with their team.
42% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 65 people who took the Breakroom Quiz between March 2026 and August 2026.

Do people get enough training when they start at Wingstop?

Some people didn’t get enough training when they started.
53% of people report they didn’t get enough training when they started working here.
Based on data from 62 people who took the Breakroom Quiz between March 2026 and August 2026.

Do people get support to advance at Wingstop?

Only some people are given support to advance their career here.
In the last year, 43% of people report not being given support to advance their career here.
Based on data from 156 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Wingstop’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
67% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 154 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Wingstop is doing?

Only some people feel well informed about how the company is doing.
38% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 60 people who took the Breakroom Quiz between March 2026 and August 2026.

What are the most popular categories at Wingstop?

Infographic showing various Operations Director job openings at Wingstop in the United States as of August 2026, with employment types broken down into 96% Full Time, 3% Part Time, and 1% Nights. Highlights an 100% Physical job distribution.

Director of Operations - Hiring Immediately

Wingstop

Bronx, NY • On-site

$120K - $130K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 28 days ago


Wingstop rating

5.2

Company rating: 5.2 out of 10

Based on 426 frontline employees who took The Breakroom Quiz

53rd of 107 rated fast food restaurants


Job description

Director of Operations

$120,000-130,000/yr Medical, Dental, Vision, 401K, Transportation and Financial Benefits

Director of Operations

About the Role
As Director of Operations, you will serve as a key operational leader responsible for driving exceptional restaurant performance across a portfolio of Wingstop locations. This role is accountable for delivering best-in-class results in sales, profitability, guest experience, operational excellence, and people development.
 
 Reporting to the Senior Vice President of Operations, you will coach and develop District Managers and General Managers while creating a culture of accountability, engagement, and continuous improvement. You will partner closely with executive leadership to execute strategic initiatives, support new restaurant growth, and build a leadership pipeline capable of supporting Eastwing's aggressive expansion plans.
 
 Success in this role requires a hands-on leader who thrives in the field, leads through influence, makes data-driven decisions, develops people, and inspires teams to consistently deliver legendary guest experiences.
Essential Duties & Responsibilities
  • Lead multiple District Managers and their restaurant teams to consistently achieve operational excellence and company performance standards.
  • Drive sales growth, profitability, EBITDA performance, labor productivity, food cost management, and overall financial results across assigned restaurants.
  • Analyze restaurant P&Ls and key performance metrics to identify opportunities and implement sustainable performance improvement plans.
  • Own operational scorecard performance by driving measurable improvements in guest satisfaction, speed of service, food quality, food safety, labor, and controllable costs.
  • Partner with the Senior Vice President of Operations and executive leadership to execute strategic initiatives and achieve company growth objectives.
  • Recruit, hire, coach, mentor, and develop District Managers and General Managers while building a strong succession pipeline.
  • Conduct regular restaurant visits, operational audits, and business reviews to ensure accountability, execution, and continuous improvement.
  • Ensure compliance with all Wingstop brand standards, company policies, food safety requirements, labor regulations, and health department standards.
  • Champion a guest-first culture focused on hospitality, operational consistency, cleanliness, and legendary service.
  • Lead operational readiness for new restaurant openings, including staffing, training, execution, and post-opening support.
  • Drive employee engagement, retention, leadership development, and performance management initiatives.
  • Lead structured business reviews and operational meetings that reinforce accountability and deliver measurable results.
  • Identify process improvements and operational efficiencies that improve restaurant performance and scalability.
  • Serve as a role model for Eastwing's values by demonstrating integrity, accountability, servant leadership, and a people-first mindset.
Qualifications - Knowledge, Skills & Abilities
  • Bachelor's degree in Business or a related field, or equivalent multi-unit restaurant leadership experience.
  • 7+ years of progressive multi-unit restaurant leadership experience, preferably in a quick-service or fast-casual environment.
  • Demonstrated success improving restaurant sales, profitability, and operational performance across multiple locations.
  • Strong financial acumen with the ability to interpret P&Ls, KPIs, labor metrics, and operational scorecards.
  • Proven ability to recruit, coach, develop, and retain high-performing leaders.
  • Exceptional communication, coaching, and relationship-building skills.
  • Strong analytical and problem-solving abilities with a continuous improvement mindset.
  • Ability to influence leaders at all levels while driving accountability and results.
  • Proficiency with Microsoft Office, Excel, and restaurant management systems.
  • Ability to travel extensively throughout the assigned market, including New York City, Westchester, Long Island, and the Bronx.
  • Willingness to work a flexible schedule, including evenings, weekends, and holidays, as business needs require.
Success in this Role
  • Consistently exceeds operational scorecard expectations.
  • Delivers sustained sales growth and profitability improvements.
  • Builds high-performing District Managers and General Managers.
  • Develops a strong succession pipeline for future leaders.
  • Creates a culture of accountability, engagement, and operational excellence.
  • Maintains exceptional guest experience and brand standards across all restaurants.

Physical Demands
This position requires frequent travel and regular work in restaurant environments with varying temperatures, moderate to loud noise levels, and exposure to kitchen equipment. The role requires standing, walking, bending, lifting up to 50 pounds, and the ability to work evenings, weekends, and holidays as needed. Reasonable accommodations will be made in accordance with applicable law.

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An artificial intelligence tool that may be considered an Automated Employment Decision Tool (AEDT) is employed in the assessment of applicants for the positions being recruited for in order to gauge the following pertinent qualifications or traits:
  • The candidate’s ability to perform the tasks in the available job role.
  • The candidate's self-rated skill proficiency.
  • The candidate’s fit for this job posting.
The use of AI technology is used to converse with candidates, screen based on the position’s criteria, and schedule interviews. The candidate may request an alternative selection process or accommodation if desired. 

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About Wingstop

Sourced by ZipRecruiter

Wingstop Inc. is a prominent player in the fast-casual dining industry, headquartered in Dallas, TX, USA. The company specializes in chicken wings, and its menu boasts a variety of flavors from spicy to sweet. Wingstop was founded in 1994 with a mission to serve the world flavor. Their commitment to this mission has earned them significant recognition with a presence across all 50 states and 9 countries, marking them as a leader in their industry. The company's core values, prominently displayed on their website, include being service minded, authentic, and fun. They prioritize quality, focusing on fresh, made-to-order wings and exceptional customer experience.

Industry

Food services and drinking places and restaurants

Company size

1,001 - 5,000 Employees

Headquarters location

Dallas, TX, US