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Vertiv

77 Vertiv Customer Service Representative Jobs Hiring Near You

Fix Auto

Customer Service Representative (CSR)

Oceanside, CA · On-site

$17 - $23/hr

Job Overview A CSR or Customer Service Rep is responsible for communicating with the customer, assisting the Repair Planners with the Repair Order File Management and all administrative fields. A ...

Gas Express LLC

CSR Customer Service Representative

Benton, AR · On-site

$13.50 - $18.50/hr

Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...

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Vertiv Jobs Information

What is it like to work at Vertiv?

Vertiv is a company that values innovation, collaboration, and customer satisfaction, fostering a dynamic and supportive work environment.

As a global leader in data center and IT infrastructure, Vertiv employs a diverse team of experts in various fields, including engineering, sales, and customer support, working together to design and deliver mission-critical solutions that power the world's most complex data centers and networks.

Working at Vertiv may appeal to candidates who are passionate about technology, enjoy working in a fast-paced and collaborative environment, and are driven to make a meaningful impact in the rapidly evolving data center and IT infrastructure industry.

What makes Vertiv an attractive place to work?

Vertiv is a leading global provider of critical infrastructure and power solutions, serving a wide range of industries and customers worldwide. The company offers a dynamic work environment that fosters innovation, collaboration, and continuous learning, with opportunities for employees to work on cutting-edge projects and develop their skills in a fast-paced industry. By joining Vertiv, professionals can contribute to shaping the future of data center infrastructure and power solutions, while also enjoying opportunities for growth, professional development, and career advancement.

Do workers at Vertiv get paid breaks?

Yes. Most people get paid breaks.
90% of people say they get paid breaks.
Based on data from 48 people who took the Breakroom Quiz between November 2024 and July 2026.

Does Vertiv pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
48% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 31 people who took the Breakroom Quiz between July 2025 and July 2026.

At Vertiv, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
67% of people say they have to use vacation days when they’re out sick.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and July 2026.

Is the health insurance from Vertiv affordable enough for their workers?

Most people say the health insurance costs are okay.
80% of people say the health insurance costs are okay
Based on data from 30 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get paid time off at Vertiv?

Most people get paid time off work.
91% of people say they get paid time off.
Based on data from 34 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 46% of people with changing schedules find out their shifts one week or less ahead of time.
  • 23% of people with changing schedules find out their shifts two weeks ahead of time.
  • 8% of people with changing schedules find out their shifts three weeks ahead of time.
  • 23% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 13 people who took the Breakroom Quiz between November 2024 and April 2026.

Do workers at Vertiv worry about hours?

Most people don’t worry about getting enough hours.
91% of people report they don’t worry about getting enough hours.
Based on data from 33 people who took the Breakroom Quiz between November 2024 and April 2026.

Do Vertiv workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
55% report that they don’t have enough control over which shifts they work.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it for Vertiv workers to change shifts?

Most people find it hard to change shifts.
87% of people report that it’s hard to change shifts if they need to.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it to get time off at Vertiv?

Most people find it easy to get time off.
83% of people report it’s easy to get time off.
Based on data from 54 people who took the Breakroom Quiz between December 2024 and July 2026.

Do Vertiv managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
33% of people say their manager changes their shift schedule at the last minute.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and April 2026.

Do jobs at Vertiv spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
19% of people report that their job takes up time that they don’t get paid for.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it to take sick days at Vertiv?

Some people find it hard to take sick days.
37% of people report that it’s hard to take time off if they are sick.
Based on data from 51 people who took the Breakroom Quiz between November 2024 and July 2026.

Is working at Vertiv good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
50% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Vertiv feel treated with respect by their managers?

Most people feel treated with respect by their managers.
74% of people say they’re treated with respect by their managers.
Based on data from 31 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Vertiv get to take their breaks without interruption?

Most people get breaks without interruption.
71% of people report that they get to take their breaks without interruption.
Based on data from 31 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at Vertiv?

Most people feel stressed out here.
70% of people say they often feel stressed out at work.
Based on data from 30 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Vertiv enjoy their jobs?

Only some people enjoy their job.
39% of people report they don’t enjoy their job.
Based on data from 31 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Vertiv recommend working with their team?

Only some people recommend working with their team.
43% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 35 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get enough training when they start at Vertiv?

Some people didn’t get enough training when they started.
48% of people report they didn’t get enough training when they started working here.
Based on data from 31 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get support to advance at Vertiv?

Only some people are given support to advance their career here.
In the last year, 53% of people report not being given support to advance their career here.
Based on data from 30 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people think Vertiv’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
70% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 33 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers feel well informed about how Vertiv is doing?

Only some people feel well informed about how the company is doing.
45% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 31 people who took the Breakroom Quiz between July 2025 and July 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Vertiv?
What are the most popular categories at Vertiv?
Infographic showing various Customer Service Representative job openings at Vertiv in the United States as of August 2026, with employment types broken down into 93% Full Time, and 7% Nights. Highlights an 100% Physical job distribution.

CSR - Customer Service Rep

Edison Electric, Inc.

Minneapolis, MN • On-site

$23 - $28/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 7 days ago

Job description

Edison Electric Inc. in Minneapolis, MN is looking for a self-motivated, client-driven person to join our office as a full-time CSR - Customer Service Rep. If you have a cheerful attitude, flexible problem-solving skills, and an inherent desire to make a positive impact, you could be the right fit for this clerical role!Depending on experience and qualifications, you can earn $23.00 - $28.00/hour. You can thrive in our positive working environment and enjoy this incredible benefits package:Health, dental, and visionPaid time off (PTO)401(k) with company matchShort- and long-term disabilityBonus structureCompany partiesCompany vehicleEducation assistanceGrowth opportunitiesLife insuranceMentor/apprentice programUniformsAs for your schedule, you're usually in our office from 7:00 am - 4:00 pm, Monday - Friday. Are you communicative and great with speaking over the phone? Do you take pride in your work and give your best every day? If YES, we want you as our CSR - Customer Service Rep!WHAT YOUR DAY IS LIKEYou let your clerical skills and customer service know-how shine, skillfully managing our phone lines and responding to website requests to assist customers and keep our schedule full. Committed to doing your best, you speak with customers, ask about their electrical needs, and determine what we can do for them. You remain organized as you schedule appointments and effectively dispatch electricians to jobs. With a cheerful demeanor, you support our clients however you can and make a lasting positive impression of our office. Your efforts help turn first-time clients into loyal customers!WHO ARE WE?Since 2007, we've proudly served the Twin Cities as a locally owned, independent company, and we treat our team like family. Our culture is centered on valuing and supporting each member of our team. We're committed to providing a workplace where everyone can thrive both professionally and personally. Don't just take our word for it-visit our careers page to hear directly from our employees through their testimonials. They share firsthand how we prioritize work-life balance, ensuring they have time for family events and personal commitments. If you're looking for a company that truly values and invests in its people, join us!WHAT DO YOU NEED?Excellent phone communication and listening skillsAdministrative skills, organizational abilities, and strong time management skillsPresentation skillsCustomer service mindset and ability to interact with different kinds of peopleExperience with ServiceTitan or another CRM would be a bonus for this clerical role. Do you have what it takes to excel as our CSR - Customer Service Rep? If so, don't wait - apply today with our short initial form!Must have the ability to pass a background check and drug screening test.
Job Posted by ApplicantPro