Vertiv
Vertiv

120 Vertiv Customer Service Representative Jobs Hiring Near You

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A successful Customer Service Representative (CSR) must have a customer focused mindset, which enables her/him to deliver excellent customer service. The CSR has complete ownership of the order ...

This Customer Service Rep (CSR) position enjoys working a typical call center schedule on Saturdays . ABOUT CMC ELECTRIC, LLC We have served the electrical needs of residents and businesses in the ...

Customer Service Representative (CSR)

Peterborough, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Representative (CSR)

Lee, MA · On-site

$17.25 - $23.50/hr

Customer Service Representative (CSR) Customer Service Representative: 50 West Central Street, Lee MA 01238 The Customer Service Representative will WOW the customer by making sure they have a ...

Customer Service Representative (CSR)

Springfield, VT · On-site

$16 - $21.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Representative (CSR)

Northfield, VT · On-site

$18.75 - $25.25/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

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Vertiv Jobs Information

What is it like to work at Vertiv?

Vertiv is a company that values innovation, collaboration, and customer satisfaction, fostering a dynamic and supportive work environment.

As a global leader in data center and IT infrastructure, Vertiv employs a diverse team of experts in various fields, including engineering, sales, and customer support, working together to design and deliver mission-critical solutions that power the world's most complex data centers and networks.

Working at Vertiv may appeal to candidates who are passionate about technology, enjoy working in a fast-paced and collaborative environment, and are driven to make a meaningful impact in the rapidly evolving data center and IT infrastructure industry.

What makes Vertiv an attractive place to work?

Vertiv is a leading global provider of critical infrastructure and power solutions, serving a wide range of industries and customers worldwide. The company offers a dynamic work environment that fosters innovation, collaboration, and continuous learning, with opportunities for employees to work on cutting-edge projects and develop their skills in a fast-paced industry. By joining Vertiv, professionals can contribute to shaping the future of data center infrastructure and power solutions, while also enjoying opportunities for growth, professional development, and career advancement.

Do workers at Vertiv get paid breaks?

Yes. Most people get paid breaks.
90% of people say they get paid breaks.
Based on data from 48 people who took the Breakroom Quiz between November 2024 and July 2026.

Does Vertiv pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
48% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 31 people who took the Breakroom Quiz between July 2025 and July 2026.

At Vertiv, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
67% of people say they have to use vacation days when they’re out sick.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and July 2026.

Is the health insurance from Vertiv affordable enough for their workers?

Most people say the health insurance costs are okay.
80% of people say the health insurance costs are okay
Based on data from 30 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get paid time off at Vertiv?

Most people get paid time off work.
91% of people say they get paid time off.
Based on data from 34 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 46% of people with changing schedules find out their shifts one week or less ahead of time.
  • 23% of people with changing schedules find out their shifts two weeks ahead of time.
  • 8% of people with changing schedules find out their shifts three weeks ahead of time.
  • 23% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 13 people who took the Breakroom Quiz between November 2024 and April 2026.

Do workers at Vertiv worry about hours?

Most people don’t worry about getting enough hours.
91% of people report they don’t worry about getting enough hours.
Based on data from 33 people who took the Breakroom Quiz between November 2024 and April 2026.

Do Vertiv workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
55% report that they don’t have enough control over which shifts they work.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it for Vertiv workers to change shifts?

Most people find it hard to change shifts.
87% of people report that it’s hard to change shifts if they need to.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it to get time off at Vertiv?

Most people find it easy to get time off.
83% of people report it’s easy to get time off.
Based on data from 54 people who took the Breakroom Quiz between December 2024 and July 2026.

Do Vertiv managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
33% of people say their manager changes their shift schedule at the last minute.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and April 2026.

Do jobs at Vertiv spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
19% of people report that their job takes up time that they don’t get paid for.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it to take sick days at Vertiv?

Some people find it hard to take sick days.
37% of people report that it’s hard to take time off if they are sick.
Based on data from 51 people who took the Breakroom Quiz between November 2024 and July 2026.

Is working at Vertiv good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
50% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Vertiv feel treated with respect by their managers?

Most people feel treated with respect by their managers.
74% of people say they’re treated with respect by their managers.
Based on data from 31 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Vertiv get to take their breaks without interruption?

Most people get breaks without interruption.
71% of people report that they get to take their breaks without interruption.
Based on data from 31 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at Vertiv?

Most people feel stressed out here.
70% of people say they often feel stressed out at work.
Based on data from 30 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Vertiv enjoy their jobs?

Only some people enjoy their job.
39% of people report they don’t enjoy their job.
Based on data from 31 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Vertiv recommend working with their team?

Only some people recommend working with their team.
43% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 35 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get enough training when they start at Vertiv?

Some people didn’t get enough training when they started.
48% of people report they didn’t get enough training when they started working here.
Based on data from 31 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get support to advance at Vertiv?

Only some people are given support to advance their career here.
In the last year, 53% of people report not being given support to advance their career here.
Based on data from 30 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people think Vertiv’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
70% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 33 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers feel well informed about how Vertiv is doing?

Only some people feel well informed about how the company is doing.
45% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 31 people who took the Breakroom Quiz between July 2025 and July 2026.
What other companies are hiring for Customer Service Representative jobs?
Infographic showing various Customer Service Representative job openings at Vertiv in the United States as of July 2026, with employment types broken down into 96% Full Time, and 4% Nights. Highlights an 99% Physical, and 1% Remote job distribution.

Customer Service Representative (CSR)

Efficient Air Service

Riverdale, NJ

$17 - $24/hr

Full-time

Medical, Life, Retirement, PTO

Posted 6 days ago


Job description

Ready for a Career – Not Just a Job?

Efficient Air Service is looking for an enthusiastic, ambitious, and detail-oriented Customer Service Representative (CSR) to join our dynamic team!

If you thrive in a fast-paced environment, love helping people, and enjoy problem-solving, we have the perfect role for you. We offer more than just a job - we provide a career path with competitive pay, generous commissions, 401(k), and health benefits.

POSITION OVERVIEW:

  • Highlights: Work with an experienced team that prioritizes its employees and customers.
  • Job Type: Customer Service Representative
  • Work Hours: Full-time - Monday through Friday, 8:00 AM to 4:30 PM
  • Hourly Compensation: $17-24hr
  • Benefits: Medical, life insurance, a 401K with match, PTO, and year-round work.
  • Location: Riverdale, NJ

CUSTOMER SERVICE REPRESENTATIVE QUALIFICATIONS

  • High School diploma or equivalent
  • 1-3 years of customer service and/or HVAC dispatcher experience
  • Intermediate knowledge of concepts, practices, and procedures related to dispatching
  • Excellent grammar and writing skills
  • Great phone skills are required!
  • Light Sales experience a plus
  • Proficient in Microsoft Office applications (Outlook, Excel, Word)
  • Customer service skills
  • Physical ability to sit for long periods of time

- HVAC office experience a plus but not required.

- Knowledge of Service Titan and Quickbooks is a plus!

Can you work accurately and efficiently in a fast-paced, high-volume atmosphere? Do you have excellent communication and interpersonal skills? Are you organized and detail-oriented? Can you manage your time well and prioritize multiple tasks effectively? If so, then you might just be perfect for this HVAC CSR dispatching position!


THE HISTORY AND CORE VALUES THAT GUIDE EFFICIENT AIR SERVICE

Efficient Air Service, a family-owned business established in 2005 by Albert Balonze, has been built on a foundation of excellence, trust, and commitment to outstanding service. From day one, we've taken pride in delivering honest, high-quality work, and have earned the loyalty of repeat customers through integrity and reliability.

Our highly trained staff bring a confident, can-do attitude to every job, ensuring 100% satisfaction with each service we provide. Whether in the field or in the office, we foster a supportive, fast-paced environment where teamwork and positivity thrive. Our employees are at the heart of our company, and we celebrate their individual and collective achievements as the driving force behind our success.

As we grow, we remain deeply committed to our core values---upholding excellence in everything we do, maintaining a positive attitude, delivering exceptional service, and building trust with both our employees and customers. These principles continue to guide us, helping us preserve the personal touch of a small business while expanding our reach and impact.