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60 Thrive Client Services Manager Jobs Hiring Near You

Thrive

Systems Administrator

Holland, MI · On-site +1

... services help us stand out amongst our peers. Thrive is on the look-out for individuals who don't ... Set and manage client expectations throughout the troubleshooting process, providing appropriate ...

Thrive

Systems Administrator

Holland, MI · On-site +1

... services help us stand out amongst our peers. Thrive is on the look-out for individuals who don't ... Set and manage client expectations throughout the troubleshooting process, providing appropriate ...

Thrive

Systems Engineer

Sarasota, FL · Remote

Manage the daily prioritization, coding, and routing of service incidents and requests. * Follow Thrive's established best practices for task management * Set and manage client expectations ...

New

Thrive

Systems Engineer

Sarasota, FL · On-site +1

Manage the daily prioritization, coding, and routing of service incidents and requests. * Follow Thrive's established best practices for task management * Set and manage client expectations ...

Thrive

SOC Analyst

Tampa, FL · On-site

... Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus ... Thrive is on the look-out for individuals who don't view their weekdays spent at 'a job' but rather ...

Thrive

SOC Analyst

Tampa, FL · On-site

... Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus ... Thrive is on the look-out for individuals who don't view their weekdays spent at 'a job' but rather ...

Thrive

Client Support Engineer 1

Fairfax, VA · On-site

$40K - $42K/yr

Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer ...

Thrive

Logistics Technician

Holland, MI · On-site

$35K - $40K/yr

... services help us stand out among our peers. Thrive is on the look-out for individuals who don't ... Manage shipping logistics to pack and ship hardware to client sites and receive returns * Stage ...

Thrive

Logistics Technician

Holland, MI · On-site

$35K - $40K/yr

... services help us stand out among our peers. Thrive is on the look-out for individuals who don't ... Manage shipping logistics to pack and ship hardware to client sites and receive returns * Stage ...

Thrive

Area Vice President, Sales

Holland, MI · Remote

... managed services platform. Thrive's culture is powered by diverse talent, big ideas, and a customer ... client outcomes. Requirements Primary Responsibilities * Lead, manage, and mentor a team of 5+ ...

Posted today

Thrive

Security Engineer, Offensive Security

Tampa, FL · On-site

... management and penetration testing services while ensuring client satisfaction and effective ... Thrive Networks is an outsourced IT provider with an outstanding record of success we have achieved ...

Thrive

Area Vice President, Sales

... managed services platform. Thrive's culture is powered by diverse talent, big ideas, and a customer ... client outcomes. Requirements Primary Responsibilities * Lead, manage, and mentor a team of 5+ ...

New

Thrive

Outside Sales Executive

Louisville, KY

Negotiate and close deals, ensuring client satisfaction and long-term partnerships. * Collaborate with the tHRive team to deliver exceptional HR services to our clients. Who You Are: * A passionate ...

Thrive

Outside Sales Executive

Louisville, KY

Negotiate and close deals, ensuring client satisfaction and long-term partnerships. * Collaborate with the tHRive team to deliver exceptional HR services to our clients. Who You Are: * A highly ...

THRIVE

Principal UX Designer

Atlanta, GA

You will lead client partners to achieve their business objectives by defining compelling human ... products, services, and experiences. All aspects of employment at THRIVE, including hiring ...

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Thrive Jobs Information

What is it like to work at Thrive?

Thrive is a company that prioritizes a collaborative and supportive work environment, emphasizing the importance of teamwork and open communication in achieving its goals.

The company's structure is designed to foster innovation and creativity, with a flat organizational hierarchy and cross-functional teams working together to drive projects forward. Thrive's mission is centered around improving the lives of its customers, and the company's work environment reflects this focus on making a positive impact.

Working at Thrive may appeal to candidates who are passionate about making a difference and are looking for a dynamic and fast-paced work environment that offers opportunities for growth and professional development.

What makes Thrive an attractive place to work?

Thrive is a well-established company in the industry, recognized for its commitment to innovation and customer satisfaction. The company's workplace culture values collaboration, creativity, and employee well-being, offering a dynamic and supportive environment for professionals to grow and thrive. Joining Thrive provides opportunities for individuals to make a meaningful impact, develop their skills, and contribute to the company's mission of delivering exceptional products and services.
What other companies are hiring for Client Services Manager jobs?
What are the most popular jobs at Thrive?
What are the most popular categories at Thrive?
Infographic showing various Client Services Manager job openings at Thrive in the United States as of August 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution.

Systems Administrator

Thrive

Holland, MI • On-site, Remote

Full-time

Posted 16 days ago

Job description

SHIFT: Monday to Friday 11 AM to 8 PM ET
About Us:
Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon "next generation" services help us stand out amongst our peers. Thrive is on the look-out for individuals who don't view their weekdays spent at "a job" but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you're attracted to a "work hard, play hard" environment, seeking the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE!!
Position Overview
System Administrators provide remote support across diverse, multi-tenant environments, handling escalated incidents and complex service requests. The role involves advanced troubleshooting, implementing changes, coordinating with other teams, and serving as an escalation point for engineers within the team, while maintaining clear client communication. Thrive seeks technically proficient professionals with strong verbal and written skills, a desire to learn across all aspects of IT, and the ability to thrive in a fast-paced, collaborative environment with broad technical exposure and opportunities for growth.
Requirements
Responsibilities
  • Communicate with customers via phone, email, and chat in a timely, courteous, empathetic, and professional manner, providing clear updates and case status throughout the resolution process.
  • Perform secondary response and advanced troubleshooting of escalated customer issues, addressing single-user and system-impacting incidents while accurately documenting all actions in Thrive's tools.
  • Analyze and document unfamiliar client server, workstation, and network environments to determine the fastest and most effective path to incident resolution.
  • Support and troubleshoot diverse computing environments across a wide range of business clients.
  • Perform rapid root-cause analysis of workstation-, server-, and network-level incidents, including complex and escalated issues.
  • Troubleshoot and resolve high-level workstation, server, and network incidents independently, following Thrive's standard operating procedures and best practices.
  • Utilize appropriate software utilities and vendor- or application-specific tools to achieve timely resolution of customer incidents.
  • Set and manage client expectations throughout the troubleshooting process, providing appropriate updates, next steps, and demonstrating the correct level of urgency.
  • Communicate troubleshooting actions and resolutions clearly, using technical or non-technical language appropriate to the audience.
  • Provide guidance to clients on applications, Thrive best practices, and general infrastructure standards.
  • Develop, document, and help implement client standards based on Thrive best practices; evaluate client environments and identify opportunities for improvement.
  • Identify recurring issues and contribute to permanent resolutions through problem management and continuous improvement initiatives.
  • Review client environments for security best practices, proactively identifying risks and participating in change management activities.
  • Monitor and manage escalated service tasks, ensuring proper prioritization, documentation, and escalation.
  • Provide escalated support, mentoring, and technical leadership to other engineers, collaborating with team leadership to improve service delivery.

Required Qualifications
  • 3-5 years in IT support/operations, including MSP or multi-tenant experience.
  • Deep experience with Windows Server, Active Directory, Azure AD/Entra, Exchange/M365 admin, Intune, and SharePoint.
  • Competent in networking (Layer 2/3, VLANs, DHCP/DNS, NAT, site-to-site VPNs).
  • Experience with endpoint security (EDR/AV), backup/DR, patch management.
  • Proficient with PowerShell scripting and automation.
  • Strong incident management, change control, and documentation.
  • Excellent written and verbal communication, documentation, and time-management skills.
  • Ability to work independently and collaboratively in a team environment.
  • Availability to work after hours or participate in on-call rotations as required.
  • Excellent customer service skills

Optional Qualifications:
  • Willingness to visit nearby client sites when necessary, with the understanding that on-site visits may not always be required.

Preferred Certifications
  • CompTIA Network+ / A+
  • Microsoft Certified: Azure Administrator (AZ-104) or Microsoft 365 Administrator (MS-102)
  • ITIL v4 Foundation (modules).

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