Client Support Engineer
Charlotte, NC · On-site
... and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and ... Thrive is on the look-out for individuals who don't view their weekdays spent at "a job", but ...
60 Thrive Client Services Manager Jobs Hiring Near You
Client Support Engineer
Charlotte, NC · On-site
... and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and ... Thrive is on the look-out for individuals who don't view their weekdays spent at "a job", but ...
Client Support Engineer
Charlotte, NC · On-site
... and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and ... Thrive is on the look-out for individuals who don't view their weekdays spent at "a job", but ...
Quick apply
Client Support Engineer
Charlotte, NC · On-site
... and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and ... Thrive is on the look-out for individuals who don't view their weekdays spent at "a job", but ...
Client Support Engineer
Charlotte, NC · On-site
Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. The Client Support Engineer will be responsible for ...
Client Support Engineer
Charlotte, NC · On-site
Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. The Client Support Engineer will be responsible for ...
Client Services Specialist
$15.50 - $20.50/hr
This role is critical in ensuring smooth communication, accurate service order management, and a ... Proven ability to thrive in fast-paced, detail-intensive work environments. * Technically savvy and ...
Quick apply
Client Services Specialist
$15.50 - $20.50/hr
This role is critical in ensuring smooth communication, accurate service order management, and a ... Proven ability to thrive in fast-paced, detail-intensive work environments. * Technically savvy and ...
Sales Support Specialist
$20.50 - $28/hr
We are currently seeking a Sales support Specialist to join our Client Services team at our ... You'll ensure data accuracy in our CRM, handle recurring and complex invoicing, and follow up on ...
Quick apply
Sales Support Specialist
$20.50 - $28/hr
We are currently seeking a Sales support Specialist to join our Client Services team at our ... You'll ensure data accuracy in our CRM, handle recurring and complex invoicing, and follow up on ...
Account Specialist
$17.50 - $23.75/hr
We are currently seeking an Account Specialist to join our Client Services team at our Blankenbaker ... You'll ensure data accuracy in our CRM, handle recurring and complex invoicing, and follow up on ...
Quick apply
Account Specialist
$17.50 - $23.75/hr
We are currently seeking an Account Specialist to join our Client Services team at our Blankenbaker ... You'll ensure data accuracy in our CRM, handle recurring and complex invoicing, and follow up on ...
Client Support Engineer
Overland Park, KS · On-site
... Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus ... Thrive is on the look-out for individuals who don't view their weekdays spent at 'a job' but rather ...
Client Support Engineer
Overland Park, KS · On-site
... Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus ... Thrive is on the look-out for individuals who don't view their weekdays spent at 'a job' but rather ...
Client Support Engineer
Overland Park, KS · On-site
... Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus ... Thrive is on the look-out for individuals who don't view their weekdays spent at 'a job' but rather ...
Quick apply
Client Support Engineer
Overland Park, KS · On-site
... Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus ... Thrive is on the look-out for individuals who don't view their weekdays spent at 'a job' but rather ...
Client Support Engineer
Seattle, WA · On-site
$65K - $85K/yr
... Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus ... Thrive is on the look-out for individuals who don't view their weekdays spent at 'a job' but rather ...
Client Support Engineer
Seattle, WA · On-site
$65K - $85K/yr
... Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus ... Thrive is on the look-out for individuals who don't view their weekdays spent at 'a job' but rather ...
Client Support Engineer
Seattle, WA · On-site
... Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus ... Thrive is on the look-out for individuals who don't view their weekdays spent at 'a job' but rather ...
Quick apply
Client Support Engineer
Seattle, WA · On-site
... Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus ... Thrive is on the look-out for individuals who don't view their weekdays spent at 'a job' but rather ...
Manager, Service Operations
New York, NY · On-site
$90K - $120K/yr
... services help us stand out among our peers. Thrive is on the look-out for individuals who don't ... Strategic Client Relationship Management * Serve as the main operational contact for assigned ...
Manager, Service Operations
New York, NY · On-site
$90K - $120K/yr
... services help us stand out among our peers. Thrive is on the look-out for individuals who don't ... Strategic Client Relationship Management * Serve as the main operational contact for assigned ...
Manager, Service Operations
New York, NY · On-site
$90K - $120K/yr
... services help us stand out among our peers. Thrive is on the look-out for individuals who don't ... Strategic Client Relationship Management * Serve as the main operational contact for assigned ...
Quick apply
Manager, Service Operations
New York, NY · On-site
$90K - $120K/yr
... services help us stand out among our peers. Thrive is on the look-out for individuals who don't ... Strategic Client Relationship Management * Serve as the main operational contact for assigned ...
Client Support Engineer
Overland Park, KS · On-site
Thrive is an innovative technology solutions provider focused on various aspects of technology services including Cyber Security and Managed Services. The Client Support Engineer will provide ...
Client Support Engineer
Overland Park, KS · On-site
Thrive is an innovative technology solutions provider focused on various aspects of technology services including Cyber Security and Managed Services. The Client Support Engineer will provide ...
Service Operations Manager
Sarasota, FL · On-site
Thrive is seeking a Service Operations Manager to lead and develop high-performing engineering ... client relationships to support long-term success. Responsibilities : • Lead and coach ...
Service Operations Manager
Sarasota, FL · On-site
Thrive is seeking a Service Operations Manager to lead and develop high-performing engineering ... client relationships to support long-term success. Responsibilities : • Lead and coach ...
Client Support Engineer
Phoenix, AZ · On-site
... and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and ... Thrive is on the look-out for individuals who don't view their weekdays spent at "a job" but rather ...
Client Support Engineer
Phoenix, AZ · On-site
... and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and ... Thrive is on the look-out for individuals who don't view their weekdays spent at "a job" but rather ...
Client Support Engineer
Phoenix, AZ · On-site
... and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and ... Thrive is on the look-out for individuals who don't view their weekdays spent at "a job" but rather ...
Quick apply
Client Support Engineer
Phoenix, AZ · On-site
... and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and ... Thrive is on the look-out for individuals who don't view their weekdays spent at "a job" but rather ...
We're seeking a Field Service Manager to lead and scale our field operations, ensuring high-quality ... Familiarity with service metrics and dispatching tools Thrive is an equal opportunity employer.
Quick apply
We're seeking a Field Service Manager to lead and scale our field operations, ensuring high-quality ... Familiarity with service metrics and dispatching tools Thrive is an equal opportunity employer.
Client Support Engineer 1
Fairfax, VA · On-site
... and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and ... Thrive is on the look-out for individuals who don't view their weekdays spent at "a job", but ...
Client Support Engineer 1
Fairfax, VA · On-site
... and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and ... Thrive is on the look-out for individuals who don't view their weekdays spent at "a job", but ...
Client Support Engineer 1
Fairfax, VA · On-site
... and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and ... Thrive is on the look-out for individuals who don't view their weekdays spent at "a job", but ...
Quick apply
Client Support Engineer 1
Fairfax, VA · On-site
... and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and ... Thrive is on the look-out for individuals who don't view their weekdays spent at "a job", but ...
Systems Administrator
Fairfax, VA · On-site +1
... services help us stand out amongst our peers. Thrive is on the look-out for individuals who don't ... Set and manage client expectations throughout the troubleshooting process, providing appropriate ...
Systems Administrator
Fairfax, VA · On-site +1
... services help us stand out amongst our peers. Thrive is on the look-out for individuals who don't ... Set and manage client expectations throughout the troubleshooting process, providing appropriate ...
Thrive Jobs Information
What is it like to work at Thrive?
Thrive is a company that prioritizes a collaborative and supportive work environment, emphasizing the importance of teamwork and open communication in achieving its goals.
The company's structure is designed to foster innovation and creativity, with a flat organizational hierarchy and cross-functional teams working together to drive projects forward. Thrive's mission is centered around improving the lives of its customers, and the company's work environment reflects this focus on making a positive impact.
Working at Thrive may appeal to candidates who are passionate about making a difference and are looking for a dynamic and fast-paced work environment that offers opportunities for growth and professional development.
The company's structure is designed to foster innovation and creativity, with a flat organizational hierarchy and cross-functional teams working together to drive projects forward. Thrive's mission is centered around improving the lives of its customers, and the company's work environment reflects this focus on making a positive impact.
Working at Thrive may appeal to candidates who are passionate about making a difference and are looking for a dynamic and fast-paced work environment that offers opportunities for growth and professional development.
What other companies are hiring for Client Services Manager jobs?
What are the most popular jobs at Thrive?
What are the most popular categories at Thrive?
Full-time
Medical, Dental, Retirement
Posted 8 days ago
Job description
On-site, 5 days a week
Introduction:
Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon "next generation" services help us stand out amongst our peers. Thrive is on the look-out for individuals who don't view their weekdays spent at "a job", but rather, look to develop valuable skills that ignite their passion and lead to a CAREER. If you're attracted to a "work hard, play hard" environment, seeking the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE!!
Position Summary:
Client Support Engineer 1 will have the responsibility for full-time onsite support at one of our client's locations. Thrive is looking to hire individuals who demonstrate technical proficiency, have strong verbal and written communication skills and have the desire to learn and be involved in all aspects of IT. Thrive provides a unique work environment for ambitious individuals through an unparalleled diversity of work and opportunities for growth. Thrive employees work independently as client consultants, as well as collaborating with our exceptionally talented team of engineers, to provide the best-in-breed IT support for our clients.
Primary Responsibilities:
• Work full time at one of Thrive' client's
• Ability to handle diverse computing environments in a wide cross section of business clients
• Analyze and document an unfamiliar client / server network environment while assessing the quickest path to resolution
• Perform rapid analysis of workstation level incidents and consistently demonstrate the ability to determine the cause
• Coordinate onsite PC hardware repair with third-party vendors
• Provide onsite assistance for remote Engineers
• Sets client expectations appropriately throughout the troubleshooting process
• Utilizes appropriate software utilities, Thrives' Protect software, and vendor or application specific tools to provide fastest resolution of customer incidents
• Communicate steps taken during troubleshooting and resolutions through clear non-technical communication
• Demonstrate the correct level of urgency while resolving client incidents
• Resolution of incidents/requests related to, but not limited to the following:
o Mail Application/Office 365 issues
o Client/Server Connectivity issues (per SOP)
o Time Sensitive and VIP Workstation incidents
o File Restores
o Remote Access/Onsite incidents (Citrix and Terminal Services)
o Password Resets
o Networked Printer Issues
o New PC installation including hardware, software and peripherals
Basic Qualifications:
• Bachelor's Degree, Technical Degree or equivalent work experience
• Excellent problem solver; able to prioritize and coordinate between tasks
• 2-4+ years desktop support experience
• Knowledge of mobile device configurations and troubleshooting
• Experience installing, troubleshooting and customizing Microsoft Office including Outlook configurations
• Experience troubleshooting workstation hardware issues
• Knowledge and experience with Active Directory
• Ability to articulate technical information and convey to non-technical people
• Passionate about delivering excellent customer service
• Must be able to work effectively in a team environment as well as alone
• Excellent written and oral communication skills
• Is available to work after hours when necessary or for on call rotation if applicable
• Must have access to a reliable vehicle and valid driver's license
Other Preferred Technical Knowledge
• In depth knowledge of Windows OS (7, 8.1, 10, etc.)
• Experience with Windows Server
• Experience with monitoring and remote management tools
• Experience with Apple OS
• Experience with VMWare
• Experience with iOS and Android OS
Preferred Certifications:
• CompTIA A+ (220-1101)
• CompTIA A+ (220-1102)
• CompTIA Net+
• Mimecast Level 1
• Fortinet NSE1
• Fortinet NSE2
Compensation & Benefits: We offer a competitive compensation package including: salary, bonus, medical and dental benefits, 401(k) with matching contributions.
Thrive is an AA/EEO Employer
Introduction:
Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon "next generation" services help us stand out amongst our peers. Thrive is on the look-out for individuals who don't view their weekdays spent at "a job", but rather, look to develop valuable skills that ignite their passion and lead to a CAREER. If you're attracted to a "work hard, play hard" environment, seeking the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE!!
Position Summary:
Client Support Engineer 1 will have the responsibility for full-time onsite support at one of our client's locations. Thrive is looking to hire individuals who demonstrate technical proficiency, have strong verbal and written communication skills and have the desire to learn and be involved in all aspects of IT. Thrive provides a unique work environment for ambitious individuals through an unparalleled diversity of work and opportunities for growth. Thrive employees work independently as client consultants, as well as collaborating with our exceptionally talented team of engineers, to provide the best-in-breed IT support for our clients.
Primary Responsibilities:
• Work full time at one of Thrive' client's
• Ability to handle diverse computing environments in a wide cross section of business clients
• Analyze and document an unfamiliar client / server network environment while assessing the quickest path to resolution
• Perform rapid analysis of workstation level incidents and consistently demonstrate the ability to determine the cause
• Coordinate onsite PC hardware repair with third-party vendors
• Provide onsite assistance for remote Engineers
• Sets client expectations appropriately throughout the troubleshooting process
• Utilizes appropriate software utilities, Thrives' Protect software, and vendor or application specific tools to provide fastest resolution of customer incidents
• Communicate steps taken during troubleshooting and resolutions through clear non-technical communication
• Demonstrate the correct level of urgency while resolving client incidents
• Resolution of incidents/requests related to, but not limited to the following:
o Mail Application/Office 365 issues
o Client/Server Connectivity issues (per SOP)
o Time Sensitive and VIP Workstation incidents
o File Restores
o Remote Access/Onsite incidents (Citrix and Terminal Services)
o Password Resets
o Networked Printer Issues
o New PC installation including hardware, software and peripherals
Basic Qualifications:
• Bachelor's Degree, Technical Degree or equivalent work experience
• Excellent problem solver; able to prioritize and coordinate between tasks
• 2-4+ years desktop support experience
• Knowledge of mobile device configurations and troubleshooting
• Experience installing, troubleshooting and customizing Microsoft Office including Outlook configurations
• Experience troubleshooting workstation hardware issues
• Knowledge and experience with Active Directory
• Ability to articulate technical information and convey to non-technical people
• Passionate about delivering excellent customer service
• Must be able to work effectively in a team environment as well as alone
• Excellent written and oral communication skills
• Is available to work after hours when necessary or for on call rotation if applicable
• Must have access to a reliable vehicle and valid driver's license
Other Preferred Technical Knowledge
• In depth knowledge of Windows OS (7, 8.1, 10, etc.)
• Experience with Windows Server
• Experience with monitoring and remote management tools
• Experience with Apple OS
• Experience with VMWare
• Experience with iOS and Android OS
Preferred Certifications:
• CompTIA A+ (220-1101)
• CompTIA A+ (220-1102)
• CompTIA Net+
• Mimecast Level 1
• Fortinet NSE1
• Fortinet NSE2
Compensation & Benefits: We offer a competitive compensation package including: salary, bonus, medical and dental benefits, 401(k) with matching contributions.
Thrive is an AA/EEO Employer