23 Surescripts Client Services Manager Jobs Hiring Near You

Surescripts serves the nation through simpler, trusted health intelligence sharing, in order to increase patient safety, lower costs and ensure quality care. We deliver insights at critical points of care for better decisions - from streamlining prior authorizations to delivering comprehensive medication histories to facilitating messages between providers.
Job Summary
The VP Data Solutions is responsible for transforming Surescripts' enterprise data assets into scalable, secure data solutions and revenue-generating data and analytics products. This leader owns the enterprise vision, multi-year strategy, and full lifecycle of the Data Solutions portfolio - from ideation and market validation through pricing, go-to-market execution, and ongoing performance measurement - and is accountable for portfolio growth, margin, and customer outcomes.
The VP Data Solutions drives cross-functional alignment and ensures the portfolio delivers differentiated, high-value offerings that are scalable, compliant, and aligned to customer needs. This role provides executive-level representation of Data Solutions strategy and performance, including to Board-level audiences as needed.
Responsibilities
Data Solutions Strategy and Leadership

• Establish portfolio governance, decision rights, and prioritization mechanisms to balance innovation, regulatory requirements, platform scalability, and commercial outcomes across the Data Solutions portfolio.
• Drive cross-functional alignment and accountability across Product, Data Platform, Analytics, Sales, Marketing, Finance, Legal/Compliance, and Client Success; resolve tradeoffs and remove barriers to execution.
• Represent Data Solutions strategy and performance to executive leadership and, as needed, the Board, translating complex data and technology topics into clear business implications and decisions.
• Build a durable leadership bench and talent strategy for the Data Solutions organization, including org design, succession planning, coaching, and culture development.

Data Solutions & Data Product Commercialization

• Define and execute the data solutions and data product strategy, translating Surescripts' data assets and analytics capabilities into market-ready product offerings that generate measurable revenue.
• Own the full lifecycle of data and analytics products - including ideation and market validation, product definition and roadmap, pricing and packaging, go-to-market enablement, and ongoing performance and ROI measurement.
• Own the financial operations of the Data Solutions portfolio, including budget ownership, forecasting, pricing inputs, and profitability management in partnership with Finance and Commercial teams.
• Develop business cases, new innovations, and value propositions for data and analytics solutions that extend the portfolio and create sustainable competitive differentiation.
• Collaborate with Commercial, Marketing, and Client Success teams to ensure analytics products are differentiated, scalable, and aligned to customer needs and buying motions.
• Partner with Sales and Account Management to support customer and partner relationships, representing the Data Solutions portfolio in the market and in industry forums.
• Work collaboratively with Surescripts Data Platform, Analytics, and Network Technology & Operations teams to design, build, and operate commercial data solutions.
• Stay informed on and influence regulatory and compliance matters that affect the Data Solutions portfolio, in partnership with Legal and Compliance.

Qualifications
Basic Requirements:

• Advanced degree (e.g., Master's or MBA) or equivalent experience
• 12+ years of experience in related, progressive roles
• 8+ years of people management experience or experience in roles showing progressive leadership
• Proven experience leading data solutions and data products at scale, with demonstrated accountability for revenue and/or profitability of a product, portfolio, or line of business
• 5+ years of experience in health IT, PBM, pharmacy, payer, or healthcare-related field
• Demonstrated success commercializing data or analytics products that generate measurable revenue
• Strong understanding of data product management, pricing models, and go-to-market strategy
• Experience working cross-functionally with executive leadership, product, finance, and sales
• Demonstrated ability to influence at the executive team level and communicate to senior stakeholders - including Board-level audiences - with clear, decision-oriented narratives

Preferred Qualifications:

• Experience in Private Equity backed or high-growth organizations
• Background in healthcare data - claims, pharmacy, clinical, or interoperability data
• Experience with Life Sciences customers, including commercialization of data products in that segment
• Familiarity with large-scale transactional or network-based data ecosystems
• Experience supporting customer-facing analytics platforms and data solutions

Surescripts embraces flexibility through its Flexible Hybrid Work model for most positions. This model allows employees to work virtually while still utilizing our offices as collaboration centers. With alignment and agreement from your leadership, you can come and go from the office as needed.
To be considered for employment, applicants must have a valid U.S. work authorization allowing work without restrictions with Surecripts in the U.S. At this time, we are unable to provide support or provide sponsorship for immigration benefits such as work visas. Additionally, we do not participate in academic training programs or work-study programs through an academic institution that require employer endorsement of F-1/CPT or F-1/STEM.
Why Wait? Apply Now
We're a midsize company. This means you're not just another employee ID number. Here, you can build real relationships and feel supported by truly awesome people with diverse backgrounds and talents in an innovative and collaborative work culture. We strive to create an environment where you can be yourself, share your ideas and work your way. We offer opportunities for employee development, as well as competitive compensation packages and extensive benefits.
At Surescripts, base pay is one part of our Total Rewards Package (which may also include bonus, benefits etc.) and is determined within a range. The base pay range for this position is $281,900 - $344,500 per year. Your base pay may vary within or outside of this range depending on a number of factors, including (but not limited to) your qualifications, skills, experience, and location.
Benefits include, but are not limited to, comprehensive healthcare (including infertility coverage), generous paid time off including paid childbirth and parental leave and mental health days, pet insurance, and 401(k) with company match and immediate vesting. To learn more, review the Keep You and Yours Healthy, Balancing Work and Life, and Where Talent Takes Shape links under the Better Benefits. Better Work. Better Life section of our careers site.
Physical and Mental Requirements
While performing duties of this job, an employee may be required to perform any, or all of the following: attend meetings in and out of the office, travel, communicate effectively (both orally and in writing), and be able to effectively use computers and other electronic and standard office equipment with, or without, a reasonable accommodation. Additionally, this job requires certain mental demands, including the ability to use judgement, withstand moderate amounts of stress and maintain attention to detail with, or without, a reasonable accommodation.
Surescripts is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate on the basis of race, color, religion, age, national origin, ancestry, disability, medical condition, marital status, pregnancy, genetic information, gender, sexual orientation, parental status, gender identity, gender expression, veteran status, or any other status protected under federal, state, or local law.
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