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60 Thrive Business Services Jobs Hiring Near You

Thrive

Client Delivery Manager

Woburn, MA · On-site

$90 - $130/hr

Results oriented: takes accountability as customer advocate and Thrive business owner * Digitally ... General understanding of technology and managed services Desired Behaviors * Teamwork: works well ...

Thrive

Client Delivery Manager

Woburn, MA · On-site

Results oriented: takes accountability as customer advocate and Thrive business owner * Digitally ... General understanding of technology and managed services Desired Behaviors * Teamwork: works well ...

Thrive

Client Delivery Manager

New York, NY · On-site

$60K - $75K/yr

... services help us stand out amongst our peers. Thrive is on the look-out for individuals who don't ... The ideal candidate combines ITIL/ITSM expertise with strong business acumen and a passion for ...

Thrive

Client Delivery Manager

Manhattan, NY · On-site

$60 - $75/hr

... services help us stand out amongst our peers. Thrive is on the look-out for individuals who don't ... The ideal candidate combines ITIL/ITSM expertise with strong business acumen and a passion for ...

Thrive

Client Delivery Manager

Holland, MI · On-site

$90 - $120/hr

... services help us stand out amongst our peers. Thrive is on the look-out for individuals who don't ... The ideal candidate combines ITIL/ITSM expertise with strong business acumen and a passion for ...

Thrive

Client Business Executive

Dallas, TX · On-site

... services platform. Thrive's culture is powered by diverse talent, big ideas, and a customer-first ... Position Overview As a Client Business Executive (CBE), you will be a strategic hunter focused on ...

Thrive

Client Business Executive

Dallas, TX · On-site

... services platform. Thrive's culture is powered by diverse talent, big ideas, and a customer-first ... Position Overview As a Client Business Executive (CBE), you will be a strategic hunter focused on ...

Thrive

WI · On-site

$90 - $130/hr

... services platform. Thrive's culture is powered by diverse talent, big ideas, and a customer-first ... Position Overview As a Client Business Executive (CBE), you will be a strategic hunter focused on ...

Thrive

Client Business Executive

Austin, TX · On-site

$110 - $190/hr

... services platform. Thrive's culture is powered by diverse talent, big ideas, and a customer-first ... Position Overview As a Client Business Executive (CBE), you will be a strategic hunter focused on ...

Thrive

Client Business Executive

Fort Worth, TX · On-site

$90 - $130/hr

... services platform. Thrive's culture is powered by diverse talent, big ideas, and a customer-first ... Position Overview As a Client Business Executive (CBE), you will be a strategic hunter focused on ...

Thrive

Client Business Executive

Austin, TX · On-site

... services platform. Thrive's culture is powered by diverse talent, big ideas, and a customer-first ... Position Overview As a Client Business Executive (CBE), you will be a strategic hunter focused on ...

Thrive

Bilingual Client Business Executive

Miami, FL · On-site

$120 - $160/hr

... services platform. Thrive's culture is powered by diverse talent, big ideas, and a customer-first ... Position Overview As a Client Business Executive (CBE), you will be a strategic hunter focused on ...

Thrive

Bilingual Client Business Executive

Miami, FL · Remote

... services platform. Thrive's culture is powered by diverse talent, big ideas, and a customer-first ... Position Overview As a Client Business Executive (CBE), you will be a strategic hunter focused on ...

Thrive

Bilingual Client Business Executive

Miami, FL · On-site

... services platform. Thrive's culture is powered by diverse talent, big ideas, and a customer-first ... Position Overview As a Client Business Executive (CBE), you will be a strategic hunter focused on ...

Thrive

Client Business Executive - SLED

Lakeland, FL · On-site

Client Business Executive-(CBE) About Us: Thrive is an innovative technology solutions provider ... Maintain knowledge on current technologies & services relevant to Thrive and the overall Technology ...

Thrive

Client Business Executive - SLED

Lakeland, FL · On-site

Client Business Executive-(CBE) About Us: Thrive is an innovative technology solutions provider ... Maintain knowledge on current technologies & services relevant to Thrive and the overall Technology ...

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Thrive Jobs Information

What is it like to work at Thrive?

Thrive is a company that prioritizes a collaborative and supportive work environment, emphasizing the importance of teamwork and open communication in achieving its goals.

The company's structure is designed to foster innovation and creativity, with a flat organizational hierarchy and cross-functional teams working together to drive projects forward. Thrive's mission is centered around improving the lives of its customers, and the company's work environment reflects this focus on making a positive impact.

Working at Thrive may appeal to candidates who are passionate about making a difference and are looking for a dynamic and fast-paced work environment that offers opportunities for growth and professional development.

What makes Thrive an attractive place to work?

Thrive is a well-established company in the industry, recognized for its commitment to innovation and customer satisfaction. The company's workplace culture values collaboration, creativity, and employee well-being, offering a dynamic and supportive environment for professionals to grow and thrive. Joining Thrive provides opportunities for individuals to make a meaningful impact, develop their skills, and contribute to the company's mission of delivering exceptional products and services.

What are the most popular job types at Thrive?

    What are the most popular jobs at Thrive?

    What are the most popular categories at Thrive?

    Infographic showing various Business Services job openings at Thrive in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 76% Physical, 1% Hybrid, and 23% Remote job distribution.

    Client Delivery Manager

    Thrive

    Woburn, MA • On-site

    $90 - $130/hr

    Other

    Re-posted 19 days ago

    Job description

    About us:

    The Client Delivery Manager (CDM) is a customer-facing role responsible for building strategic relationships and driving measurable success outcomes for Thrive clients. The CDM serves as the primary point of contact for assigned accounts, ensuring that clients realize full value from contracted services while managing contract P&L and identifying growth opportunities. The ideal candidate combines ITIL/ITSM expertise with strong business acumen and a passion for customer success.

    Location: Remote / Hybrid (travel to client sites) Understands Customer Business Problems
    • Build strategic relationships with key client stakeholders.
    • Identify current pain points and desired outcomes affected by services under contract.
    • Provide measurable value to the customer (Value Realization).
    Drive Customer Success Outcomes
    • Solve complex customer problems by partnering with Thrive resources to meet customer expectations.
    • Help customers optimize utilization of existing and available products and/or services.
    • Ensure best practice adoption across the customer environment.
    • Lead future lifetime value through higher product adoption, customer satisfaction, and overall health scores (including advocacy and reference-ability).
    • Manage contract P&L to deliver to expectations and improve year over year.
    • Expand revenue in accounts through opportunity identification.
    • Prepare and drive successful contract renewals.
    • Ideal candidate would have a strong mixture of ITIL and business acumen leaning on ITIL as the foundation.
    Oversee Activities
    • Manage customer onboarding activities.
    • Facilitate training and enablement.
    • Drive customer advocacy initiatives.
    • Manage and resolve escalations promptly.
    Tools
    • ServiceNow Platform
    • CustomerGauge
    Key Performance Indicators (KPIs)
    • NPS / CSAT
    • Retention
    • NRR / GRR (FY27)
    • Engagement (account activity, executive/POC engagement)
    Qualifications: Skills
    • Customer relationship management
    • Business operations
    • Change management (end-to-end)
    • Process improvement
    • Project management (scoping, planning, milestone tracking, documentation)
    • Risk management
    Attributes
    • Customer-centric attitude and proactive approach
    • Team player: capable of working with and across functional teams
    • Results oriented: takes accountability as customer advocate and Thrive business owner
    • Digitally fluent: understands basic AI and workflow principles
    • Active listener: attentive to both customer and internal partners
    • Learning agility: willing to advance current knowledge level
    Experience
    • 5+ years of digital experience as a CDM (Managed Services experience a plus)
    • Strong general business acumen (financial/P&L acumen a plus)
    • ITIL/ITSM, Lean Six Sigma, and other relevant industry certifications
    • College degree preferred in a related field or commensurate work experience
    • General understanding of technology and managed services
    Desired Behaviors
    • Teamwork: works well across customer and Thrive environments
    • Adaptability: embraces constant change
    • Honest and high integrity
    • Strong work ethic (dependable, confident)
    • Willingness to learn and continuously improve
    • Willingness to lean in (run to the fire)
    • Ownership and accountability
    • Initiative: proactive – acts without waiting to be told
    Added Skills That Will Help
    • Agile methodology
    • Six Sigma
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