Client Delivery Manager
Tampa, FL · On-site
... services help us stand out amongst our peers. Thrive is on the look-out for individuals who don't ... The ideal candidate combines ITIL/ITSM expertise with strong business acumen and a passion for ...
58 Thrive Business Services Jobs Hiring Near You
Client Delivery Manager
Tampa, FL · On-site
... services help us stand out amongst our peers. Thrive is on the look-out for individuals who don't ... The ideal candidate combines ITIL/ITSM expertise with strong business acumen and a passion for ...
Client Delivery Manager
New York, NY · On-site
$60K - $75K/yr
... services help us stand out amongst our peers. Thrive is on the look-out for individuals who don't ... The ideal candidate combines ITIL/ITSM expertise with strong business acumen and a passion for ...
Client Delivery Manager
New York, NY · On-site
$60K - $75K/yr
... services help us stand out amongst our peers. Thrive is on the look-out for individuals who don't ... The ideal candidate combines ITIL/ITSM expertise with strong business acumen and a passion for ...
Client Business Executive
Austin, TX · On-site
... services help us stand out among our peers. Thrive is on the look-out for individuals who don't ... The Client Business Executive shall prospect throughout the Region, convert inbound web leads, and ...
Client Business Executive
Austin, TX · On-site
... services help us stand out among our peers. Thrive is on the look-out for individuals who don't ... The Client Business Executive shall prospect throughout the Region, convert inbound web leads, and ...
Client Business Executive
Dallas, TX · On-site
... services help us stand out among our peers. Thrive is on the look-out for individuals who don't ... The Client Business Executive shall prospect throughout the Region, convert inbound web leads, and ...
Client Business Executive
Dallas, TX · On-site
... services help us stand out among our peers. Thrive is on the look-out for individuals who don't ... The Client Business Executive shall prospect throughout the Region, convert inbound web leads, and ...
Client Business Executive
San Francisco, CA · On-site
$80K - $120K/yr
The Client Business Executive shall prospect throughout the Region, convert inbound web leads, and ... Maintain knowledge on current technologies & services relevant to Thrive and the overall Technology ...
Client Business Executive
San Francisco, CA · On-site
$80K - $120K/yr
The Client Business Executive shall prospect throughout the Region, convert inbound web leads, and ... Maintain knowledge on current technologies & services relevant to Thrive and the overall Technology ...
Client Business Executive
Dallas, TX · On-site
... services help us stand out among our peers. Thrive is on the look-out for individuals who don't ... The Client Business Executive shall prospect throughout the Region, convert inbound web leads, and ...
Client Business Executive
Dallas, TX · On-site
... services help us stand out among our peers. Thrive is on the look-out for individuals who don't ... The Client Business Executive shall prospect throughout the Region, convert inbound web leads, and ...
Client Business Executive
San Francisco, CA · On-site
$80K - $120K/yr
The Client Business Executive shall prospect throughout the Region, convert inbound web leads, and ... Maintain knowledge on current technologies & services relevant to Thrive and the overall Technology ...
Client Business Executive
San Francisco, CA · On-site
$80K - $120K/yr
The Client Business Executive shall prospect throughout the Region, convert inbound web leads, and ... Maintain knowledge on current technologies & services relevant to Thrive and the overall Technology ...
Client Business Executive-(CBE) About Us: Thrive is an innovative technology solutions provider ... Maintain knowledge on current technologies & services relevant to Thrive and the overall Technology ...
Quick apply
Client Business Executive-(CBE) About Us: Thrive is an innovative technology solutions provider ... Maintain knowledge on current technologies & services relevant to Thrive and the overall Technology ...
Client Business Executive-(CBE) About Us: Thrive is an innovative technology solutions provider ... Maintain knowledge on current technologies & services relevant to Thrive and the overall Technology ...
Client Business Executive-(CBE) About Us: Thrive is an innovative technology solutions provider ... Maintain knowledge on current technologies & services relevant to Thrive and the overall Technology ...
If you have a knack for spotting growth opportunities and a passion for top-tier service, we want ... Thrive is an equal opportunity employer.
Quick apply
If you have a knack for spotting growth opportunities and a passion for top-tier service, we want ... Thrive is an equal opportunity employer.
Veteran Career Opportunities - Operations, IT, Business & Skilled Trades
Louisville, KY · On-site +1
$40K - $110K/yr
GreySteel, in partnership with Thrive HR, is actively recruiting transitioning service members and ... Business Operations: Accounting, Marketing, Sales, Account Management, Administrative Support
Quick apply
Veteran Career Opportunities - Operations, IT, Business & Skilled Trades
Louisville, KY · On-site +1
$40K - $110K/yr
GreySteel, in partnership with Thrive HR, is actively recruiting transitioning service members and ... Business Operations: Accounting, Marketing, Sales, Account Management, Administrative Support
Account Manager
Mount Laurel, NJ · On-site
... Thrive's services, industry trends, and relevant technologies to effectively position solutions and identify market opportunities. * Represent Thrive professionally in client meetings, business ...
Account Manager
Mount Laurel, NJ · On-site
... Thrive's services, industry trends, and relevant technologies to effectively position solutions and identify market opportunities. * Represent Thrive professionally in client meetings, business ...
Client Services Specialist
$15.50 - $20.50/hr
Proven ability to thrive in fast-paced, detail-intensive work environments. * Technically savvy and ... Prior experience working in small business settings or dynamic, cross-functional teams is a bonus.
Quick apply
Client Services Specialist
$15.50 - $20.50/hr
Proven ability to thrive in fast-paced, detail-intensive work environments. * Technically savvy and ... Prior experience working in small business settings or dynamic, cross-functional teams is a bonus.
Customer Service Representative - Financial Services
Gainesville, GA · On-site
$15 - $20.25/hr
Company Description Thrive creates a human touch in a world driven by technology. We connect ... Develop and maintain business relationships. Demonstrate knowledge of financial products and ...
Customer Service Representative - Financial Services
Gainesville, GA · On-site
$15 - $20.25/hr
Company Description Thrive creates a human touch in a world driven by technology. We connect ... Develop and maintain business relationships. Demonstrate knowledge of financial products and ...
Customer Service Representative - Financial Services
Gainesville, GA · On-site
$15 - $20.25/hr
Company Description Thrive creates a human touch in a world driven by technology. We connect ... business relationships. • Demonstrate knowledge of financial products and services. • Flexible ...
Customer Service Representative - Financial Services
Gainesville, GA · On-site
$15 - $20.25/hr
Company Description Thrive creates a human touch in a world driven by technology. We connect ... business relationships. • Demonstrate knowledge of financial products and services. • Flexible ...
Client Solutions Architect
$64.50 - $85/hr
... business and technical needs and propose solutions with the appropriate Thrive products and services * Provide subject matter expertise and guidance related to Private, Public and Hybrid Cloud ...
Client Solutions Architect
$64.50 - $85/hr
... business and technical needs and propose solutions with the appropriate Thrive products and services * Provide subject matter expertise and guidance related to Private, Public and Hybrid Cloud ...
... services platform. Thrive's culture is powered by diverse talent, big ideas, and a customer-first ... Prepare detailed reports on account status, forecasting, and business development, presenting to ...
Quick apply
... services platform. Thrive's culture is powered by diverse talent, big ideas, and a customer-first ... Prepare detailed reports on account status, forecasting, and business development, presenting to ...
... services platform. Thrive's culture is powered by diverse talent, big ideas, and a customer-first ... Prepare detailed reports on account status, forecasting, and business development, presenting to ...
... services platform. Thrive's culture is powered by diverse talent, big ideas, and a customer-first ... Prepare detailed reports on account status, forecasting, and business development, presenting to ...
... services, and experiences. All aspects of employment at THRIVE, including hiring, promoting, and disciplinary issues, are based on competence and the needs of the business. We celebrate diversity and ...
... services, and experiences. All aspects of employment at THRIVE, including hiring, promoting, and disciplinary issues, are based on competence and the needs of the business. We celebrate diversity and ...
Outside Sales Executive
Louisville, KY · On-site
... business opportunities. What You'll Do: * Develop and execute sales strategies to target and ... Collaborate with the tHRive team to deliver exceptional HR services to our clients. Who You Are:
Quick apply
Outside Sales Executive
Louisville, KY · On-site
... business opportunities. What You'll Do: * Develop and execute sales strategies to target and ... Collaborate with the tHRive team to deliver exceptional HR services to our clients. Who You Are:
Thrive Jobs Information
What is it like to work at Thrive?
Thrive is a company that prioritizes a collaborative and supportive work environment, emphasizing the importance of teamwork and open communication in achieving its goals.
The company's structure is designed to foster innovation and creativity, with a flat organizational hierarchy and cross-functional teams working together to drive projects forward. Thrive's mission is centered around improving the lives of its customers, and the company's work environment reflects this focus on making a positive impact.
Working at Thrive may appeal to candidates who are passionate about making a difference and are looking for a dynamic and fast-paced work environment that offers opportunities for growth and professional development.
The company's structure is designed to foster innovation and creativity, with a flat organizational hierarchy and cross-functional teams working together to drive projects forward. Thrive's mission is centered around improving the lives of its customers, and the company's work environment reflects this focus on making a positive impact.
Working at Thrive may appeal to candidates who are passionate about making a difference and are looking for a dynamic and fast-paced work environment that offers opportunities for growth and professional development.
What makes Thrive an attractive place to work?
Thrive is a well-established company in the industry, recognized for its commitment to innovation and customer satisfaction. The company's workplace culture values collaboration, creativity, and employee well-being, offering a dynamic and supportive environment for professionals to grow and thrive. Joining Thrive provides opportunities for individuals to make a meaningful impact, develop their skills, and contribute to the company's mission of delivering exceptional products and services.
What are the most popular job types at Thrive?
What are the most popular jobs at Thrive?
What are the most popular categories at Thrive?
Job description
About Us
Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon "next generation" services help us stand out amongst our peers. Thrive is on the look-out for individuals who don't view their weekdays spent at "a job", but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you're attracted to a "work hard, play hard" environment, seeking the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE!!
Position Overview
The Client Delivery Manager (CDM) is a customer-facing role responsible for building strategic relationships and driving measurable success outcomes for Thrive clients. The CDM serves as the primary point of contact for assigned accounts, ensuring that clients realize full value from contracted services while managing contract P&L and identifying growth opportunities. The ideal candidate combines ITIL/ITSM expertise with strong business acumen and a passion for customer success.
Location: Remote / Hybrid (travel to client sites)
Requirements
Understands Customer Business Problems
Drive Customer Success Outcomes
Oversee Activities
Tools
Key Performance Indicators (KPIs)
Qualifications
Skills
Attributes
Experience
Desired Behaviors
Added Skills That Will Help
Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon "next generation" services help us stand out amongst our peers. Thrive is on the look-out for individuals who don't view their weekdays spent at "a job", but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you're attracted to a "work hard, play hard" environment, seeking the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE!!
Position Overview
The Client Delivery Manager (CDM) is a customer-facing role responsible for building strategic relationships and driving measurable success outcomes for Thrive clients. The CDM serves as the primary point of contact for assigned accounts, ensuring that clients realize full value from contracted services while managing contract P&L and identifying growth opportunities. The ideal candidate combines ITIL/ITSM expertise with strong business acumen and a passion for customer success.
Location: Remote / Hybrid (travel to client sites)
Requirements
Understands Customer Business Problems
- Build strategic relationships with key client stakeholders.
- Identify current pain points and desired outcomes affected by services under contract.
- Provide measurable value to the customer (Value Realization).
Drive Customer Success Outcomes
- Solve complex customer problems by partnering with Thrive resources to meet customer expectations.
- Help customers optimize utilization of existing and available products and/or services.
- Ensure best practice adoption across the customer environment.
- Lead future lifetime value through higher product adoption, customer satisfaction, and overall health scores (including advocacy and reference-ability).
- Manage contract P&L to deliver to expectations and improve year over year.
- Expand revenue in accounts through opportunity identification.
- Prepare and drive successful contract renewals.
- Ideal candidate would have a strong mixture of ITIL and business acumen leaning on ITIL as the foundation.
Oversee Activities
- Manage customer onboarding activities.
- Facilitate training and enablement.
- Drive customer advocacy initiatives.
- Manage and resolve escalations promptly.
Tools
- ServiceNow Platform
- CustomerGauge
Key Performance Indicators (KPIs)
- NPS / CSAT
- Retention
- NRR / GRR (FY27)
- Engagement (account activity, executive/POC engagement)
Qualifications
Skills
- Customer relationship management
- Business operations
- Change management (end-to-end)
- Process improvement
- Project management (scoping, planning, milestone tracking, documentation)
- Risk management
Attributes
- Customer-centric attitude and proactive approach
- Team player: capable of working with and across functional teams
- Results oriented: takes accountability as customer advocate and Thrive business owner
- Digitally fluent: understands basic AI and workflow principles
- Active listener: attentive to both customer and internal partners
- Learning agility: willing to advance current knowledge level
Experience
- 5+ years of digital experience as a CDM (Managed Services experience a plus)
- Strong general business acumen (financial/P&L acumen a plus)
- ITIL/ITSM, Lean Six Sigma, and other relevant industry certifications
- College degree preferred in a related field or commensurate work experience
- General understanding of technology and managed services
Desired Behaviors
- Teamwork: works well across customer and Thrive environments
- Adaptability: embraces constant change
- Honest and high integrity
- Strong work ethic (dependable, confident)
- Willingness to learn and continuously improve
- Willingness to lean in (run to the fire)
- Ownership and accountability
- Initiative: proactive - acts without waiting to be told
Added Skills That Will Help
- Agile methodology
- Six Sigma