ZipRecruiter

Log In

Thrive
Thrive

9 Thrive Desktop Support Jobs Hiring Near You

Thrive

Client Support Engineer

Charlotte, NC · On-site

... support to resolve complex issues; conduct hardware and software maintenance and reporting as ... Thrive or the client as required * Sets up and assists in the configuration of end-user PC desktop ...

Thrive

Client Support Engineer

Charlotte, NC · On-site

... support to resolve complex issues; conduct hardware and software maintenance and reporting as ... Thrive or the client as required * Sets up and assists in the configuration of end-user PC desktop ...

Thrive

Client Support Engineer

Manhattan, NY · On-site

$80K - $105K/yr

... support to resolve complex issues; conduct hardware and software maintenance and reporting as ... Thrive or the client as required * Sets up and assists in the configuration of end-user PC desktop ...

Thrive

Client Support Engineer

Manhattan, NY · On-site

$80K - $105K/yr

... support to resolve complex issues; conduct hardware and software maintenance and reporting as ... Thrive or the client as required * Sets up and assists in the configuration of end-user PC desktop ...

Thrive

Client Support Engineer

Charlotte, NC · On-site

... support to resolve complex issues; conduct hardware and software maintenance and reporting as ... Thrive or the client as required * Sets up and assists in the configuration of end-user PC desktop ...

Thrive

Client Solutions Architect

$64.50 - $85/hr

... supporting Thrive's Account Management Team in driving new revenue opportunities within our ... Desktop and Mobile Device Management, and IT Systems Management to the Thrive Account Management ...

All JobsThrive Desktop Support Jobs

Thrive Jobs Information

What is it like to work at Thrive?

Thrive is a company that prioritizes a collaborative and supportive work environment, emphasizing the importance of teamwork and open communication in achieving its goals.

The company's structure is designed to foster innovation and creativity, with a flat organizational hierarchy and cross-functional teams working together to drive projects forward. Thrive's mission is centered around improving the lives of its customers, and the company's work environment reflects this focus on making a positive impact.

Working at Thrive may appeal to candidates who are passionate about making a difference and are looking for a dynamic and fast-paced work environment that offers opportunities for growth and professional development.

What makes Thrive an attractive place to work?

Thrive is a well-established company in the industry, recognized for its commitment to innovation and customer satisfaction. The company's workplace culture values collaboration, creativity, and employee well-being, offering a dynamic and supportive environment for professionals to grow and thrive. Joining Thrive provides opportunities for individuals to make a meaningful impact, develop their skills, and contribute to the company's mission of delivering exceptional products and services.

What are the most popular job types at Thrive?

    What are the most popular jobs at Thrive?

    What are the most popular categories at Thrive?

    Infographic showing various Desktop Support job openings at Thrive in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 71% Physical, 1% Hybrid, and 28% Remote job distribution.

    Client Support Engineer

    Charlotte, NC • On-site

    Thrive
    See more jobs at Thriveexternal

    Full-time

    Re-posted 6 days ago

    Job description

    About us:
    Thrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery and traditional Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon NextGen services help us stand out among our peers. Thrive is on the look-out for individuals who don't view their weekdays spent at 'a job' but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you're attracted to a work hard, play hard environment and seek the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE!
    Position Overview
    Provide technical hardware, software, and connectivity problem resolution to all client computers and users by diagnosing and walking users through step-by-step solutions; clearly communicate technical solutions in a user-friendly, professional manner; provide one-on-one end-user training as needed; assist engineers and technicians; troubleshoot printer problems; work with next level support to resolve complex issues; conduct hardware and software maintenance and reporting as needed; and perform related work as required. All work to be performed in client office.
    The Client Site Services Engineer will serve their primary client by going on-site to their locations, serving as deskside support and on-site support to all client issues, responding to service tickets of the client's requests or problems; resolves end-user problems; contacts third-party vendors for warranty service repair and dispatch.
    Location: Charlotte, NC
    Requirements
    • Primary responsibilities are descriptive and not restrictive in nature
    • Identifies, diagnoses, and resolves first level problems for end-users of the workstations, laptops, terminal services and Citrix sessions, end-user software and hardware, network and VPN connectivity, the Internet, server services, server drive space, validation of server error messages for escalation, and new computer technology in a call center environment; communicates solutions to end-users effectively
    • Provides one-on-one end-user problem resolution for client (PC) software and connectivity.
    • Ensure that all client issues and resolutions are properly documented in the defined ticketing system of either Thrive or the client as required
    • Sets up and assists in the configuration of end-user PC desktop hardware, software and peripherals, both onsite and remotely
    • Diagnoses and resolves end-user network or local printer problems, PC hardware problems and basic server, e-mail, Internet, VPN, and local-area network access problems
    • Coordinates timely repair of PC computer equipment covered by third-party vendor maintenance agreements
    • Performs minor desktop hardware repair for PC computer equipment and peripherals that are not covered by third party vendor maintenance agreements as needed
    • Acts as remote hands for engineering staff onsite as needed
    • Assists Network Technicians in creating materials for end-user frequently asked questions (FAQs) and procedural knowledgebase articles.
    • Provides assistance to Tier 2-3 staff with problem research and documentation

    Qualifications
    • 3+ years providing end-user support for current PC desktop and application software
    • 3+ years installing, upgrading, troubleshooting, and repairing personal computers in a corporate networked environment
    • 3+ years providing end-user support for current suite of Microsoft applications and management software
    • 2+ years providing support for an enterprise level userbase in either the legal or financial services industries
    • CompTIA A+ Certification or equivalent experience
    • CompTIA Net+ Certification or equivalent experience

    Apply