Point72
Point72

60 Point72 Client Services Manager Jobs Hiring Near You

ITSM Developer

New York, NY · On-site

$175K - $245K/yr

A Career with Point72's Technology Team As Point72 reimagines the future of investing, our ... What you'll do As a member of the IT Service Management (ITSM) team, you will be responsible for ...

A Career with Point72's Technology Team As Point72 reimagines the future of investing, our ... What you'll do As a member of the IT Service Management (ITSM) team, you will be responsible for ...

ITSM Developer

Manhattan, NY · On-site

$175K - $245K/yr

A Career with Point72's Technology Team As Point72 reimagines the future of investing, our ... What you'll do As a member of the IT Service Management (ITSM) team, you will be responsible for ...

A Career with Point72's Technology Team As Point72 reimagines the future of investing, our ... Ensure projects comply with financial services regulatory, risk, and security standards * Drive ...

Platform Project Manager

New York, NY · On-site +1

$185K - $250K/yr

A Career with Point72's Technology Team As Point72 reimagines the future of investing, our ... Ensure projects comply with financial services regulatory, risk, and security standards * Drive ...

Platform Project Manager

New York, NY · On-site +1

$185K - $250K/yr

A Career with Point72's Technology Team As Point72 reimagines the future of investing, our ... Ensure projects comply with financial services regulatory, risk, and security standards * Drive ...

Platform Project Manager

New York, NY · On-site

$185K - $250K/yr

A Career with Point72's Technology Team As Point72 reimagines the future of investing, our ... Ensure projects comply with financial services regulatory, risk, and security standards * Drive ...

ITSM Developer

Manhattan, NY · On-site

$59.50 - $81.75/hr

Responsibilities : • Support the transition to a new service management platform • Design ... Point72 invests in multiple asset classes and strategies worldwide. Founded in 2012, the company is ...

A Career with Point72's Finance Team The Finance team provides a broad range of timely, accurate ... Liaise with external fund administrators and auditors to manage audits, reconciliations, and ...

... the Point72 Academy. * Partner with Academy Management to determine strategic hiring plan for ... Established network of talent acquisition professionals, university career services and other ...

ITSM Developer

Stamford, CT · On-site

$57.50 - $79.25/hr

Responsibilities : • Support the transition to a new service management platform • Design ... Point72 invests in multiple asset classes and strategies worldwide. Founded in 2012, the company is ...

Fund Reporting Associate

New York, NY · On-site

$110K - $125K/yr

A Career with Point72's Finance Team The Finance team provides a broad range of timely, accurate ... Liaise with external fund administrators and auditors to manage audits, reconciliations, and ...

Point72 is looking for a Quantitative Developer to join its Fund Flow Research team. The Fund Flow ... Integrate AI into written content creation, internal client service, and team operations * Develop ...

Point72 is looking for a Quantitative Developer to join its Fund Flow Research team. The Fund Flow ... Integrate AI into written content creation, internal client service, and team operations * Develop ...

A Career with point72's Technology team As Point72 reimagines the future of investing, our ... and knowledge management practices. * Experience supporting financial services environments ...

A Career with point72's Technology team As Point72 reimagines the future of investing, our ... and knowledge management practices. * Experience supporting financial services environments ...

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Point72 Jobs Information

What are the key skills and qualifications needed to thrive as a Client Services Manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

What are some common challenges faced by Client Services Managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What does a Client Services Manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What is the role of a client services manager?

A client services manager oversees client relationships, ensuring customer satisfaction and retention. They coordinate communication between clients and internal teams, address issues, and often use CRM tools to manage accounts and track service delivery. Strong communication, problem-solving skills, and industry knowledge are essential for this role.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

What is it like to work at Point72?

Point72 is a dynamic and collaborative environment that values innovation, teamwork, and a passion for learning. The company's flat organizational structure and open communication channels foster a culture of transparency and idea-sharing, with employees working together to drive investment decisions and develop cutting-edge trading strategies. For those interested in a fast-paced and intellectually stimulating career in finance, Point72 offers opportunities to work with experienced professionals, develop skills in a variety of areas, and contribute to the company's mission of generating strong returns for its investors.
What are the most popular categories at Point72?
Infographic showing various Client Services Manager job openings at Point72 in the United States as of May 2026, with employment types broken down into 4% Internship, and 96% Full Time. Highlights an 99% Physical, and 1% Remote job distribution.
Point72 Academy Investment Analyst Program for Upcoming Graduates (2027 - US)

Point72 Academy Investment Analyst Program for Upcoming Graduates (2027 - US)

Point72

Florida, NY

Other

Posted 18 days ago


Job description

Point72 Academy Investment Analyst Program for Upcoming Graduates (US)

We're training the next generation of Point72 investors

The Point72 Academy Investment Analyst Program for Upcoming Graduates is a paid ten-month training program designed to introduce you to the buy-side and prepare you for a potential career as an analyst at Point72.

We're looking for current students graduating between December 2026 and July 2027 to join our 2027 classes.

  • After successfully completing the program, you'll have the opportunity to join a network of more than 230 Point72 Academy graduates who we have placed at our firm, as of March 2026. If you are successfully placed as an analyst, you will have access to mentorship and professional development resources that can help you progress your career for years to come.
What you'll do

Join us to learn the fundamental research and analysis skills needed to become an investment analyst at Point72, applying your intellectual curiosity in a role that prizes creativity, autonomy, and analytical rigor. The program begins in our New York City office with eight months of formal training followed by two months of rotations with Fundamental Equities investment teams or similar roles on our platform. Upon successful completion, you may have the opportunity to join an investing team as a full-time analyst.

  • Develop sophisticated company analysis and modeling skills with guidance from our Academy faculty, investment professionals, and professors from some of the world's leading universities.
  • Learn statistics, accounting, financial modeling, data analysis, coding, and more.
  • Complete a compliance training curriculum designed to prepare you for an analyst role.
  • Apply the skills you've developed to real-life situations as you rotate with up to three investing teams.
  • Work closely with our investment professionals, gaining firsthand experience and mentorship throughout your rotations.
Upon Successful Graduation: The Analyst Role

You may have the opportunity to become an equity research analyst at Point72, where you'll apply your financial acumen and curiosity to help shape your team's investment strategies as you:

  • Build and refine sophisticated financial models to help you understand the businesses you cover and how they are changing
  • Perform company channel checks; attend industry events; build relationships with sell-side analysts and sales professionals; analyze data sets to develop investment theses - subject to the firm's compliance policies and procedures
  • Constantly develop your skills through coaching from your Portfolio Manager and by using the full breadth of the Professional Development resources available to you
  • Conduct yourself with the highest levels of professionalism, integrity, ethics, and excellence
Who We're Looking For 
  • We welcome students from all academic disciplines. Your field of study or major is not a determining factor; we seek individuals who can collaborate effectively, exhibit integrity, possess intellectual curiosity, demonstrate leadership potential, and express a keen interest in the financial markets.
  • Students should have a high enthusiasm for the financial services industry. Interest in analyzing companies and looking at stocks is recommended given the project-based nature of this program.
  • Candidates with excellent communication skills (verbal and written) and a high degree of self-motivation.

 We want you to apply if you are: 

  • A current student who will graduate from university between December 2026 and July 2027.
  • Fascinated by research and problem-solving, relentlessly curious, and constantly expanding your horizons.
  • Committed to continued success in your academic and professional career with the highest levels of professionalism, integrity, and excellence.
  • Commitment to the highest ethical standards.
  • Highly self-driven and motivated to explore a career in finance.

What to expect:

  • Your online application, essays, and resume will serve as an introduction to who you are as a candidate. Once submitted, we will begin reviewing your profile.
  • Selected candidates will receive an email invitation to participate in a case study, allowing you to showcase your experiences and demonstrate your business acumen.
  • Following submission and review of your case study, the next step is a series of virtual one-on-one interviews with various members of the Academy team, if selected.
About Point72

Point72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry's brightest talent by cultivating an investor-led culture and committing to our people's long-term growth.

We're a firm that thrives on ideas, and we've found that the Point72 Academy has provided us with diverse viewpoints and perspectives. We can offer support in Academy Associates' growth and development as analysts and portfolio managers.

For more information, visit www.Point72.com/working-here

There is no set application deadline for this position. Candidates are considered as they apply, until the program is at capacity. We strongly encourage you to apply and fulfill all requirements as soon as you feel ready to begin the hiring process. Please note, you may only submit one application to the Academy program globally, so please be sure to apply to the region you are most interested in.

Don't miss this opportunity to kickstart your career in the world of investing with Point72 Academy.

Please note that any use of GenAI is strictly prohibited when completing this application.

The U.S. annual base salary for this role is $125,000 (USD) which does not include discretionary bonus compensation or our comprehensive benefits package. Actual compensation offered to the successful candidate may vary from posted hiring based upon geographic location, work experience, education, and/or skill level, among other things.