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60 Point72 Client Services Manager Jobs Hiring Near You

Point72

Manager, IT Service Management

New York, NY · On-site

$250K - $300K/yr

A Career with Point72's Technology Team As Point72 reimagines the future of investing, our ... * Build and manage the end-to-end migration program, including planning, design, data migration ...

Point72

Manager, IT Service Management

New York, NY

$250K - $300K/yr

A Career with Point72's Technology Team As Point72 reimagines the future of investing, our ... * Build and manage the end-to-end migration program, including planning, design, data migration ...

Point72

Network Delivery Lead

New York, NY · On-site

$111K - $153K/yr

A Career with Point72's Technology Team As Point72 reimagines the future of investing, our ... IT service management frameworks such as ITIL • Exceptional written and verbal communication ...

Point72

Service Desk Engineer, Technology

New York, NY · On-site

$100K - $135K/yr

A Career with point72's Technology team As Point72 reimagines the future of investing, our ... and knowledge management practices. * Experience supporting financial services environments ...

Point72

Fund Flow Quantitative Developer

Stamford, NY · On-site

Point72 is looking for a Quantitative Developer to join its Fund Flow Research team. The Fund Flow ... Integrate AI into written content creation, internal client service, and team operations * Develop ...

Point72

Fund Reporting Associate

New York, NY

$110K - $125K/yr

A Career with Point72's Finance Team The Finance team provides a broad range of timely, accurate ... Liaise with external fund administrators and auditors to manage audits, reconciliations, and ...

Point72

Software Engineer, Execution Services

New York, NY · On-site

$175K - $245K/yr

A CAREER WITH POINT72'S TECHNOLOGY TEAM As Point72 reimagines the future of investing, our ... management systems (OMS/EMS), and internal APIs by collaborating closely with backend engineers to ...

Point72

Fund Flow Quantitative Developer

Stamford, NY

Point72 is looking for a Quantitative Developer to join its Fund Flow Research team. The Fund Flow ... Integrate AI into written content creation, internal client service, and team operations * Develop ...

Point72

Fund Reporting Associate

New York, NY · On-site

$110K - $125K/yr

A Career with Point72's Finance Team The Finance team provides a broad range of timely, accurate ... Liaise with external fund administrators and auditors to manage audits, reconciliations, and ...

Point72

Network Delivery Lead

New York, NY

$111K - $153K/yr

A Career with Point72's Technology Team As Point72 reimagines the future of investing, our ... in IT service management frameworks such as ITIL Exceptional written and verbal communication ...

Point72

Compliance Analyst - Primary Research

New York, NY · On-site

$100K - $120K/yr

A Career with Point72's Compliance Department The Point72 Compliance department is an industry ... Monitor and notate chaperoned calls in proprietary compliance management system, track consultants ...

Point72

HR Business Partner

New York, NY

$200K - $250K/yr

A Career with Point72's Human Capital Team As an HR Team, our mission is to be trusted business ... client groups, including workforce planning, reporting, communication, and escalation management ...

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Point72 Jobs Information

What is it like to work at Point72?

Point72 is a dynamic and collaborative environment that values innovation, teamwork, and a passion for learning. The company's flat organizational structure and open communication channels foster a culture of transparency and idea-sharing, with employees working together to drive investment decisions and develop cutting-edge trading strategies. For those interested in a fast-paced and intellectually stimulating career in finance, Point72 offers opportunities to work with experienced professionals, develop skills in a variety of areas, and contribute to the company's mission of generating strong returns for its investors.

What makes Point72 an attractive place to work?

Point72 is a leading global investment management firm known for its innovative approach to asset management and commitment to long-term value creation. The company fosters a dynamic and collaborative work environment that encourages creativity, open communication, and knowledge sharing among its employees. By joining Point72, individuals can leverage their skills and expertise to contribute to the firm's mission and pursue opportunities for professional growth and development in a fast-paced and intellectually stimulating setting.
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Infographic showing various Client Services Manager job openings at Point72 in the United States as of July 2026, with employment types broken down into 5% Internship, and 95% Full Time. Highlights an 100% Physical job distribution.

Manager, IT Service Management

Point72

New York, NY • On-site

$250K - $300K/yr

Full-time

Retirement

Posted 15 days ago

Job description

A Career with Point72's Technology Team
As Point72 reimagines the future of investing, our Technology team is constantly evolving our firm's IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape. We're a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications.
As a member of Point72's Technology team, we encourage and support your professional development from day one-helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity-all while delivering real business impact for our multi-billion-dollar global business.
What you'll do
  • Lead the design and execution of a high-impact roadmap to transition IT service management platforms, building a modern, scalable platform that transforms how the firm delivers IT services
  • Build and manage the end-to-end migration program, including planning, design, data migration, integration, testing, deployment, and post-implementation support
  • Design and configure the service management platform to support enterprise ITIL-based processes such as incident, problem, change, request, and asset management, ensuring the platform meets business and operational requirements
  • Align the platform transformation strategy with organizational goals and enterprise architecture to ensure seamless integration with existing IT and business operations
  • Optimize workflows and implement automation to improve service delivery, reduce manual effort, and elevate the user experience across the firm
  • Serve as the primary liaison among IT teams, business stakeholders, and external consultants, driving stakeholder alignment, decision making, and executive visibility
  • Establish governance, standards, and operating models to ensure consistent platform use, change control, and lifecycle management across the organization
  • Build, lead, and mentor an IT service management team composed of internal staff and external consultants, cultivating capability and accountability
  • Define, monitor, and report on key performance indicators to measure platform health, adoption, operational efficiency, and business impact

What's required
  • Bachelor's degree in computer science, information technology, business administration, or a related field, or equivalent professional experience
  • 8+ years of experience leading enterprise IT service management transformations and platform implementations
  • Demonstrated success implementing and scaling IT service management platforms in large enterprise environments with multiple workstreams and vendors, such as ServiceNow
  • Solid understanding of enterprise IT systems, integrations, APIs, data migration, and data management practices
  • Expertise in driving organizational change and user adoption for new systems, including training and communication planning
  • Exceptional communication and presentation skills with demonstrated ability to engage senior executives, technical teams, and end-users
  • Strong problem-solving and structured decision making abilities with experience resolving complex technical and operational tradeoffs
  • Collaborative mindset with a focus on building high-performing teams and delivering results through cross-functional partnership
  • Commitment to the highest ethical standards

We take care of our people
We invest in our people, their careers, their health, and their well-being. When you work here, we provide:
  • Fully-paid health care benefits
  • Generous parental and family leave policies
  • Mental and physical wellness programs
  • Volunteer opportunities
  • Non-profit matching gift program
  • Support for employee-led affinity groups representing women, minorities and the LGBT+ community
  • Tuition assistance
  • A 401(k) savings program with an employer match and more

About Point72
Point72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry's brightest talent by cultivating an investor-led culture and committing to our people's long-term growth. For more information, visit https://point72.com/.
The annual base salary range for this role is $250,000-$300,000 (USD), which does not include discretionary bonus compensation or our comprehensive benefits package. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things.

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