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60 Point72 Client Services Manager Jobs Hiring Near You

Point72

Software Engineer, Execution Services

New York, NY · On-site

$175K - $245K/yr

A CAREER WITH POINT72'S TECHNOLOGY TEAM As Point72 reimagines the future of investing, our ... management systems (OMS/EMS), and internal APIs by collaborating closely with backend engineers to ...

Point72

Compliance Analyst - Primary Research

New York, NY · On-site

$100K - $120K/yr

A Career with Point72's Compliance Department The Point72 Compliance department is an industry ... Monitor and notate chaperoned calls in proprietary compliance management system, track consultants ...

Point72

Compliance Analyst - Primary Research

New York, NY · On-site

$100K - $120K/yr

A Career with Point72's Compliance Department The Point72 Compliance department is an industry ... Monitor and notate chaperoned calls in proprietary compliance management system, track consultants ...

Point72

Broker Relations Analyst

Stamford, CT · On-site

A Career with Point72's Broker Relations team The Broker Relations team serves as the critical ... Key responsibilities include managing broker evaluations to assess service quality, monitoring firm ...

Point72

Data Engineer, Technology

Stamford, NY · On-site

$180K - $225K/yr

... Point72 with a scalable data engineering capability and set of data services to support the firm ... Collaborate closely with data scientists, analysts, and portfolio managers to understand data needs ...

Point72

Academy Senior Recruiter

New York, NY · On-site

$170K - $200K/yr

... the Point72 Academy. * Partner with Academy Management to determine strategic hiring plan for ... Established network of talent acquisition professionals, university career services and other ...

Point72

Market Data Support Engineer

New York, NY · On-site

A Career with Point72's Infrastructure Group As Point72 reimagines the future of investing, our ... Manage, communicate, and implement infrastructure changes, upgrades, and migrations on Linux co ...

Point72

Devops Engineer, Surveillance

Stamford, CT

$160K - $250K/yr

At Point72, members of the Surveillance team conduct integrated trade and communication ... manage cloud resources and platform services with an emphasis on repeatability and automation

Point72

Market Data Support Engineer

New York, NY

A Career with Point72's Infrastructure Group As Point72 reimagines the future of investing, our ... Manage, communicate, and implement infrastructure changes, upgrades, and migrations on Linux co ...

Point72

Data Engineer, Technology

Stamford, NY

$180K - $225K/yr

... Point72 with a scalable data engineering capability and set of data services to support the firm ... Collaborate closely with data scientists, analysts, and portfolio managers to understand data needs ...

Point72

Tax Associate, PE/VC

Stamford, CT · On-site

$62.40K - $83.20K/yr

A Career with Point72's Tax team Point72's Tax team sits at the center of a sophisticated global ... The team partners closely with Big Four accounting firms and leading external advisors to manage ...

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Point72 Jobs Information

What are the key skills and qualifications needed to thrive as a Client Services Manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

What are some common challenges faced by Client Services Managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What does a Client Services Manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What is the role of a client services manager?

A client services manager oversees client relationships, ensuring customer satisfaction and retention. They coordinate communication between clients and internal teams, address issues, and often use CRM tools to manage accounts and track service delivery. Strong communication, problem-solving skills, and industry knowledge are essential for this role.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

What is it like to work at Point72?

Point72 is a dynamic and collaborative environment that values innovation, teamwork, and a passion for learning. The company's flat organizational structure and open communication channels foster a culture of transparency and idea-sharing, with employees working together to drive investment decisions and develop cutting-edge trading strategies. For those interested in a fast-paced and intellectually stimulating career in finance, Point72 offers opportunities to work with experienced professionals, develop skills in a variety of areas, and contribute to the company's mission of generating strong returns for its investors.
What other companies are hiring for Client Services Manager jobs?
What are the most popular jobs at Point72?
What are the most popular categories at Point72?
Infographic showing various Client Services Manager job openings at Point72 in the United States as of May 2026, with employment types broken down into 4% Internship, and 96% Full Time. Highlights an 99% Physical, and 1% Remote job distribution.
Software Engineer, EPIC Technology Services

Software Engineer, EPIC Technology Services

Point72

New York, NY • On-site

$200K/yr

Full-time

Retirement

Posted 17 days ago

Job description

A Career with Point72's Technology Team
As Point72 reimagines the future of investing, our Technology team is constantly evolving our firm's IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape. We're a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications.
As a member of Point72's Technology team, we encourage and support your professional development from day one-helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity-all while delivering real business impact for our multi-billion-dollar global business.
What you'll do
  • Manage the end-to-end data architecture and pipeline strategy for the firm's research management platform.
  • Design and oversee data ingress pipelines supporting low latency, analyst facing research dashboards and data egress pipelines for downstream application, analytics, and AI consumption.
  • Ensure data pipelines meet high standards for availability, scalability, performance, and reliability.
  • Define and enforce modeling standards that support current and future research workflows.
  • Establish and maintain data governance practices, including lineage, cataloging, auditing, and access controls.
  • Ensure data platforms and structures are compatible with AI tooling, including MCP, agents, and automation.
  • Lead, mentor, and provide technical direction to a team of data engineers.
  • Conduct design and code reviews, setting best practices for testing, documentation, and maintainability.
  • Partner with application engineering, product, and investment stakeholders to translate business needs into scalable data solutions.
  • Own delivery outcomes for the data roadmap, balancing near-term execution with long-term platform health.

What's required
  • 10+ years of experience in data engineering and data platform development, including ownership of large-scale production data systems.
  • Proven leadership experience mentoring data engineers and driving technical direction across teams.
  • Strong hands-on expertise with MongoDB, SQL-based data systems, and Databricks.
  • Deep experience designing, building, and refactoring robust ETL/ELT pipelines across diverse data sources.
  • Solid understanding of data architecture, data modeling, and modern data warehousing principles.
  • Experience building high-performance, low-latency data systems that support end-user products.
  • Familiarity integrating data platforms with C# and Node.js middleware, including application topography and caching strategies.
  • Demonstrated experience implementing data quality, observability, governance, and availability frameworks.
  • Strong engineering discipline, including clean and testable code, automated testing, Git-based workflows, Agile delivery, and excellent communication, with a strong sense of ownership and accountability.
  • Commitment to the highest ethical standards.

We take care of our people
We invest in our people, their careers, their health, and their well-being. When you work here, we provide:
  • Fully-paid health care benefits
  • Generous parental and family leave policies
  • Mental and physical wellness programs
  • Volunteer opportunities
  • Non-profit matching gift program
  • Support for employee-led affinity groups representing women, minorities and the LGBTQ+ community
  • Tuition assistance
  • A 401(k) savings program with an employer match and more

About Point72
Point72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry's brightest talent by cultivating an investor-led culture and committing to our people's long-term growth. For more information, visit https://point72.com/.
The annual base salary for this role is $200,000 (USD) , which does not include discretionary bonus compensation or our comprehensive benefits package. Actual compensation offered to the successful candidate may vary from posted hiring based upon geographic location, work experience, education, and/or skill level, among other things.

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