Join Staples as Director Product Solutions and lead the operations that power our dropship and ... Lead, coach, and develop managers, supervisors, and professional staff while setting expectations ...
106 Staples Operations Supervisor Jobs Hiring Near You
Join Staples as Director Product Solutions and lead the operations that power our dropship and ... Lead, coach, and develop managers, supervisors, and professional staff while setting expectations ...
Warehouse Operations Specialist Full Time 2nd Shift
Montgomery, NY · On-site
$19.30 - $20.55/hr
Calculable building metrics and knowledge of Staples product flow and the interdependencies between departments. * Ability to help supervisors lead and coordinate effective work operations using data ...
Warehouse Operations Specialist Full Time 2nd Shift
Montgomery, NY · On-site
$19.30 - $20.55/hr
Calculable building metrics and knowledge of Staples product flow and the interdependencies between departments. * Ability to help supervisors lead and coordinate effective work operations using data ...
Warehouse Operations Specialist Full Time 2nd Shift
Montgomery, NY · On-site
$19.30 - $20.55/hr
Calculable building metrics and knowledge of Staples product flow and the interdependencies between departments. * Ability to help supervisors lead and coordinate effective work operations using data ...
Quick apply
Warehouse Operations Specialist Full Time 2nd Shift
Montgomery, NY · On-site
$19.30 - $20.55/hr
Calculable building metrics and knowledge of Staples product flow and the interdependencies between departments. * Ability to help supervisors lead and coordinate effective work operations using data ...
Join Staples as Director Product Solutions and lead the operations that power our dropship and ... Lead, coach, and develop managers, supervisors, and professional staff while setting expectations ...
Join Staples as Director Product Solutions and lead the operations that power our dropship and ... Lead, coach, and develop managers, supervisors, and professional staff while setting expectations ...
Calculable building metrics and knowledge of Staples product flow and the interdependencies between departments. * Ability to help supervisors lead and coordinate effective work operations using data ...
Calculable building metrics and knowledge of Staples product flow and the interdependencies between departments. * Ability to help supervisors lead and coordinate effective work operations using data ...
Warehouse Operations Specialist Full Time 2nd Shift
$13.50 - $16.50/hr
Calculable building metrics and knowledge of Staples product flow and the interdependencies between departments. * Ability to help supervisors lead and coordinate effective work operations using data ...
Warehouse Operations Specialist Full Time 2nd Shift
$13.50 - $16.50/hr
Calculable building metrics and knowledge of Staples product flow and the interdependencies between departments. * Ability to help supervisors lead and coordinate effective work operations using data ...
Staples Jobs Information
What is it like to work at Staples?
Staples is a company that values teamwork, innovation, and customer satisfaction, fostering a collaborative work environment where employees can grow and develop their skills. As a leading office supply retailer, Staples offers a dynamic work environment with various roles, from sales and customer service to logistics and IT, allowing employees to contribute to the company's mission of helping businesses of all sizes succeed. Working at Staples may appeal to individuals who are passionate about customer service, enjoy working in a fast-paced retail environment, and are looking for opportunities to develop their skills and advance their careers.
What makes Staples an attractive place to work?
Staples is a leading office supply retailer with a long history of innovation and customer service, positioning itself as a trusted partner for businesses and individuals alike. The company offers a dynamic work environment that values collaboration, creativity, and employee growth, with opportunities for professional development and skill-building through training programs and mentorship. By joining Staples, individuals can contribute to the company's mission of helping businesses of all sizes succeed, while also advancing their own careers and making a meaningful impact in the industry.
Do workers at Staples get paid breaks?
Sometimes. Only some people get paid breaks.
66% of people say they don’t get paid breaks.
Based on data from 169 people who took the Breakroom Quiz between September 2025 and September 2026.
66% of people say they don’t get paid breaks.
Based on data from 169 people who took the Breakroom Quiz between September 2025 and September 2026.
Does Staples pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
53% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 175 people who took the Breakroom Quiz between September 2025 and September 2026.
53% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 175 people who took the Breakroom Quiz between September 2025 and September 2026.
At Staples, are sick days and vacation days separate paid time off?
Sick days and vacation days are separate paid time off.
79% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 156 people who took the Breakroom Quiz between August 2025 and August 2026.
79% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 156 people who took the Breakroom Quiz between August 2025 and August 2026.
Are part-time workers able to get health insurance from Staples?
Most people who work part-time can't get health insurance.
76% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 45 people who took the Breakroom Quiz between November 2024 and March 2025.
76% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 45 people who took the Breakroom Quiz between November 2024 and March 2025.
Do part-time workers get paid time off at Staples?
Only some people who work part-time get paid time off.
39% of people who work part-time say they don’t get paid time off
Based on data from 64 people who took the Breakroom Quiz between September 2025 and September 2026.
39% of people who work part-time say they don’t get paid time off
Based on data from 64 people who took the Breakroom Quiz between September 2025 and September 2026.
Is the health insurance from Staples affordable enough for their workers?
Most people say the health insurance costs are okay.
74% of people say the health insurance costs are okay
Based on data from 99 people who took the Breakroom Quiz between August 2025 and August 2026.
74% of people say the health insurance costs are okay
Based on data from 99 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people get paid time off at Staples?
Most people get paid time off work.
81% of people say they get paid time off.
Based on data from 64 people who took the Breakroom Quiz between March 2026 and September 2026.
81% of people say they get paid time off.
Based on data from 64 people who took the Breakroom Quiz between March 2026 and September 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 139 people who took the Breakroom Quiz between September 2025 and September 2026.
- 53% of people with changing schedules find out their shifts one week or less ahead of time.
- 40% of people with changing schedules find out their shifts two weeks ahead of time.
- 8% of people with changing schedules find out their shifts three weeks ahead of time.
- 0% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 139 people who took the Breakroom Quiz between September 2025 and September 2026.
Do workers at Staples worry about hours?
Some people worry about getting enough hours.
47% of people report they worry about getting enough hours.
Based on data from 144 people who took the Breakroom Quiz between September 2025 and September 2026.
47% of people report they worry about getting enough hours.
Based on data from 144 people who took the Breakroom Quiz between September 2025 and September 2026.
Do Staples workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
41% report that they don’t have enough control over which shifts they work.
Based on data from 136 people who took the Breakroom Quiz between September 2025 and September 2026.
41% report that they don’t have enough control over which shifts they work.
Based on data from 136 people who took the Breakroom Quiz between September 2025 and September 2026.
How easy is it for Staples workers to change shifts?
Some people find it hard to change shifts.
48% of people report that it’s hard to change shifts if they need to.
Based on data from 97 people who took the Breakroom Quiz between September 2025 and September 2026.
48% of people report that it’s hard to change shifts if they need to.
Based on data from 97 people who took the Breakroom Quiz between September 2025 and September 2026.
How easy is it to get time off at Staples?
Some people find it hard to get time off.
40% of people report it’s hard to get time off.
Based on data from 165 people who took the Breakroom Quiz between August 2025 and August 2026.
40% of people report it’s hard to get time off.
Based on data from 165 people who took the Breakroom Quiz between August 2025 and August 2026.
Do Staples managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
67% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 130 people who took the Breakroom Quiz between September 2025 and September 2026.
67% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 130 people who took the Breakroom Quiz between September 2025 and September 2026.
Do jobs at Staples spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
16% of people report that their job takes up time that they don’t get paid for.
Based on data from 144 people who took the Breakroom Quiz between August 2025 and August 2026.
16% of people report that their job takes up time that they don’t get paid for.
Based on data from 144 people who took the Breakroom Quiz between August 2025 and August 2026.
How easy is it to take sick days at Staples?
Some people find it hard to take sick days.
41% of people report that it’s hard to take time off if they are sick.
Based on data from 165 people who took the Breakroom Quiz between September 2025 and September 2026.
41% of people report that it’s hard to take time off if they are sick.
Based on data from 165 people who took the Breakroom Quiz between September 2025 and September 2026.
Is a Staples job good for students?
Most students say this is a good place to work if you’re studying.
79% of students report this is a good place to work if you’re studying.
Based on data from 38 people who took the Breakroom Quiz between September 2025 and August 2026.
79% of students report this is a good place to work if you’re studying.
Based on data from 38 people who took the Breakroom Quiz between September 2025 and August 2026.
Is working at Staples good if you’re a parent or caregiver?
Only some parents and caregivers say this is a good place to work.
50% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 38 people who took the Breakroom Quiz between August 2025 and August 2026.
50% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 38 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people at Staples feel treated with respect by their managers?
Most people feel treated with respect by their managers.
73% of people say they’re treated with respect by their managers.
Based on data from 174 people who took the Breakroom Quiz between September 2025 and September 2026.
73% of people say they’re treated with respect by their managers.
Based on data from 174 people who took the Breakroom Quiz between September 2025 and September 2026.
Do people at Staples get to take their breaks without interruption?
Most people get breaks without interruption.
70% of people report that they get to take their breaks without interruption.
Based on data from 169 people who took the Breakroom Quiz between September 2025 and September 2026.
70% of people report that they get to take their breaks without interruption.
Based on data from 169 people who took the Breakroom Quiz between September 2025 and September 2026.
Is it stressful to work at Staples?
Most people feel stressed here.
84% of people say they often feel stressed at work.
Based on data from 64 people who took the Breakroom Quiz between March 2026 and September 2026.
84% of people say they often feel stressed at work.
Based on data from 64 people who took the Breakroom Quiz between March 2026 and September 2026.
Do people at Staples enjoy their jobs?
Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 151 people who took the Breakroom Quiz between September 2025 and September 2026.
40% of people report they don’t enjoy their job.
Based on data from 151 people who took the Breakroom Quiz between September 2025 and September 2026.
Do people at Staples recommend working with their team?
Only some people recommend working with their team.
61% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 72 people who took the Breakroom Quiz between March 2026 and September 2026.
61% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 72 people who took the Breakroom Quiz between March 2026 and September 2026.
Do people get enough training when they start at Staples?
Some people didn’t get enough training when they started.
55% of people report they didn’t get enough training when they started working here.
Based on data from 64 people who took the Breakroom Quiz between March 2026 and September 2026.
55% of people report they didn’t get enough training when they started working here.
Based on data from 64 people who took the Breakroom Quiz between March 2026 and September 2026.
Do people get support to advance at Staples?
Only some people are given support to advance their career here.
In the last year, 52% of people report not being given support to advance their career here.
Based on data from 63 people who took the Breakroom Quiz between March 2026 and September 2026.
In the last year, 52% of people report not being given support to advance their career here.
Based on data from 63 people who took the Breakroom Quiz between March 2026 and September 2026.
Do people think Staples’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
91% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 64 people who took the Breakroom Quiz between March 2026 and September 2026.
91% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 64 people who took the Breakroom Quiz between March 2026 and September 2026.
Do workers feel well informed about how Staples is doing?
Only some people feel well informed about how the company is doing.
58% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 60 people who took the Breakroom Quiz between March 2026 and September 2026.
58% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 60 people who took the Breakroom Quiz between March 2026 and September 2026.
What other companies are hiring for Operations Supervisor jobs?
What are the most popular jobs at Staples?
What are the most popular categories at Staples?
Full-time
Retirement, PTO
Posted 17 days ago
Key responsibilities
Lead dropship and wholesaler fulfillment operations, ensuring accurate order execution, consistent service, and timely resolution of escalated issues.
Manage vendor compliance and supplier performance programs, including scorecards, service-level agreements, business reviews, and corrective actions.
Develop operating plans and lead cross-functional improvements to increase scalability, productivity, cost effectiveness, and service quality.
Staples rating
5.7
Based on 638 frontline employees who took The Breakroom Quiz
458th of 739 rated retailers
Job description
Staples is business to business. You're what binds us together.
Join Staples as Director Product Solutions and lead the operations that power our dropship and wholesaler fulfillment network. In this highly visible leadership role, you will strengthen supplier performance, improve service and scalability, and partner across the business to deliver a consistent customer experience while supporting growth.
What you will be doing:
- Lead dropship and wholesaler fulfillment operations, ensuring accurate order execution, consistent service, and timely resolution of escalated issues.
- Manage vendor compliance and supplier performance programs, including scorecards, service-level agreements, business reviews, and corrective actions.
- Develop operating plans and lead cross-functional improvements that increase scalability, productivity, cost effectiveness, and service quality.
- Use dashboards, metrics, performance trends, and root-cause analysis to monitor results and present clear recommendations to senior leadership.
- Manage budgets, resources, business cases, and the financial impact of operational priorities.
- Partner with Merchandising, Supply Chain, Technology, Finance, Customer Service, Legal, Sales, and Inventory Management to advance supplier and fulfillment initiatives.
- Lead, coach, and develop managers, supervisors, and professional staff while setting expectations aligned with business objectives.
- Drive process redesign, automation opportunities, system enhancements, and supplier governance improvements that strengthen operational performance.
What You Bring to the Table:
- Experience leading vendor performance, supplier compliance, fulfillment, or order management processes.
- Experience using KPIs, scorecards, dashboards, or reporting to manage operational performance and identify root causes.
- Experience leading cross-functional initiatives and presenting recommendations to senior leadership.
- Strategic thinking and business acumen, with the ability to translate priorities into practical operating plans.
- Executive-level communication skills and the ability to influence across functions and levels.
- Strong analytical, problem-solving, and decision-making skills.
- A customer-focused, continuous-improvement mindset and the ability to lead through complexity and change.
What's needed: Basic Qualifications:
- Bachelor's degree in supply chain, Business, Operations, Logistics, Engineering, Finance, or related work experience.
- 10+ years of experience in operations, supply chain, fulfillment, vendor management, dropship, wholesaler operations, or related fields.
- 5+ years of leadership experience managing cross-functional teams.
- Preferred Qualifications:
- Master's degree or MBA.
- 12+ years of experience in retail, eCommerce, omnichannel, distribution, supply chain, or B2B operations.
- Experience managing supplier scorecards, vendor compliance programs, or operational business reviews.
- Experience leading process redesign, automation, systems enhancement, or operational transformation initiatives.
- Experience with Power BI, Tableau, SQL, SAP, Oracle, Manhattan, or similar enterprise tools.
- Lean, Six Sigma, CSCP, CPIM, or PMP certification.
We Offer:
- Inclusive culture with associate-led Business Resource Groups
- Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
- Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
About Us
Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
About Staples
Sourced by ZipRecruiter
Staples is the country's largest operator of office supplies superstores, offering a vast selection of products at low prices, primarily to small business owners. The company has a strong online presence and operates over 994 stores in the U.S. and 40 warehouses/fulfillment centers. The company was founded by Leo Kahn and Thomas G. Stemberg, and opened its first store in Brighton, Massachusetts on May 1, 1986. By 1996, it had reached the Fortune 500, and later acquired the office supplies company Quill Corporation. Staples provides office and school supplies, office furnishings, electronics, software, snack and beauty products, as well as offering printing and technological services. The company has a strong commitment to innovation and customer service.
Industry
Retail
Company size
10,000+ Employees
Headquarters location
Framingham, MA, US