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What is it like to work at Staples?

Staples is a company that values teamwork, innovation, and customer satisfaction, fostering a collaborative work environment where employees can grow and develop their skills. As a leading office supply retailer, Staples offers a dynamic work environment with various roles, from sales and customer service to logistics and IT, allowing employees to contribute to the company's mission of helping businesses of all sizes succeed. Working at Staples may appeal to individuals who are passionate about customer service, enjoy working in a fast-paced retail environment, and are looking for opportunities to develop their skills and advance their careers.

Do workers at Staples get paid breaks?

No. Most people don’t get paid breaks.
72% of people say they don’t get paid breaks.
Based on data from 82 people who took the Breakroom Quiz between January 2026 and June 2026.

Does Staples pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
54% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 85 people who took the Breakroom Quiz between December 2025 and June 2026.

At Staples, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
77% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 64 people who took the Breakroom Quiz between January 2026 and June 2026.

Are part-time workers able to get health insurance from Staples?

Most people who work part-time can't get health insurance.
76% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 45 people who took the Breakroom Quiz between November 2024 and March 2025.

Do part-time workers get paid time off at Staples?

Only some people who work part-time get paid time off.
38% of people who work part-time say they don’t get paid time off
Based on data from 98 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from Staples affordable enough for their workers?

Most people say the health insurance costs are okay.
78% of people say the health insurance costs are okay
Based on data from 123 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get paid time off at Staples?

Most people get paid time off work.
85% of people say they get paid time off.
Based on data from 91 people who took the Breakroom Quiz between January 2026 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 59% of people with changing schedules find out their shifts one week or less ahead of time.
  • 35% of people with changing schedules find out their shifts two weeks ahead of time.
  • 6% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 63 people who took the Breakroom Quiz between January 2026 and June 2026.

Do workers at Staples worry about hours?

Some people worry about getting enough hours.
48% of people report they worry about getting enough hours.
Based on data from 65 people who took the Breakroom Quiz between January 2026 and June 2026.

Do Staples workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
42% report that they don’t have enough control over which shifts they work.
Based on data from 62 people who took the Breakroom Quiz between January 2026 and June 2026.

How easy is it for Staples workers to change shifts?

Some people find it hard to change shifts.
46% of people report that it’s hard to change shifts if they need to.
Based on data from 182 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it to get time off at Staples?

Some people find it hard to get time off.
39% of people report it’s hard to get time off.
Based on data from 74 people who took the Breakroom Quiz between January 2026 and June 2026.

Do Staples managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
72% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 212 people who took the Breakroom Quiz between June 2025 and June 2026.

Do jobs at Staples spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
11% of people report that their job takes up time that they don’t get paid for.
Based on data from 61 people who took the Breakroom Quiz between January 2026 and June 2026.

How easy is it to take sick days at Staples?

Some people find it hard to take sick days.
40% of people report that it’s hard to take time off if they are sick.
Based on data from 78 people who took the Breakroom Quiz between December 2025 and June 2026.

Is a Staples job good for students?

Most students say this is a good place to work if you’re studying.
79% of students report this is a good place to work if you’re studying.
Based on data from 63 people who took the Breakroom Quiz between June 2025 and June 2026.

Is working at Staples good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
47% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 53 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people at Staples feel treated with respect by their managers?

Most people feel treated with respect by their managers.
78% of people say they’re treated with respect by their managers.
Based on data from 82 people who took the Breakroom Quiz between January 2026 and June 2026.

Do people at Staples get to take their breaks without interruption?

Most people get breaks without interruption.
72% of people report that they get to take their breaks without interruption.
Based on data from 82 people who took the Breakroom Quiz between January 2026 and June 2026.

Is it stressful to work at Staples?

Most people feel stressed out here.
89% of people say they often feel stressed out at work.
Based on data from 90 people who took the Breakroom Quiz between December 2025 and June 2026.

Do people at Staples enjoy their jobs?

Most people enjoy their job.
68% of people report they enjoy their job.
Based on data from 68 people who took the Breakroom Quiz between January 2026 and June 2026.

Do people at Staples recommend working with their team?

Only some people recommend working with their team.
60% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 99 people who took the Breakroom Quiz between January 2026 and June 2026.

Do people get enough training when they start at Staples?

Some people didn’t get enough training when they started.
56% of people report they didn’t get enough training when they started working here.
Based on data from 91 people who took the Breakroom Quiz between January 2026 and June 2026.

Do people get support to advance at Staples?

Only some people are given support to advance their career here.
In the last year, 52% of people report not being given support to advance their career here.
Based on data from 86 people who took the Breakroom Quiz between January 2026 and June 2026.

Do people think Staples’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
94% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 90 people who took the Breakroom Quiz between January 2026 and June 2026.

Do workers feel well informed about how Staples is doing?

Only some people feel well informed about how the company is doing.
58% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 85 people who took the Breakroom Quiz between January 2026 and June 2026.
What other companies are hiring for Operations Supervisor jobs?
What are the most popular jobs at Staples?
What are the most popular categories at Staples?
Infographic showing various Operations Supervisor job openings at Staples in the United States as of June 2026, with employment types broken down into 42% Full Time, and 58% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.
Transportation Delivery Operations Supervisor, 3rd Shift

Transportation Delivery Operations Supervisor, 3rd Shift

Staples, Inc.

Hanover, MD

$54K - $75K/yr

Full-time

Retirement, PTO

Posted 29 days ago

Staples rating

5.8

Company rating: 5.8 out of 10

Based on 622 frontline employees who took The Breakroom Quiz

426th of 722 rated retailers

Job description

8:30pm Start/Sunday & 10:00pm Start/Monday-Thursday (Shift hours may flex based on business need.)

Our supply chain team is dedicated to meeting our customers’ needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers’ needs faster. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers.

What you’ll be doing:

The Delivery Operations Supervisor will lead the team in ensuring the timely and complete delivery of all orders. In this role, you’ll be responsible for preparing and planning strategies to meet the operation’s daily, weekly, and monthly goals.

You will work closely with senior management in the pursuit of operational excellence and the facility's all-around success including achieving performance goals related to productivity, accuracy, and budget. You will make recommendations and improvements to department processes and procedures, participate in the hiring, training and coaching of associates and use operational reports to evaluate department performance and ensure expectations are met.

Safety is our utmost priority so, in this role, we will look to you to ensure safe work practices and embrace and foster our safety culture.

In your role as a leader, you will be essential to the success of Staples Supply Chain as we deliver to our customers.

What you bring to the table:

  • Ability to accurately calculate and plan and adjust headcount required to meet objectives.
  • Ability to foster communication and teamwork among staff and to collaborate with all members of your team, at all levels to ensure successful customer outcomes.
  • Understanding of and working knowledge of transportation systems and processes, productivity standards, and technology.
  • Functional knowledge of coaching drivers through check rides.
  • Ability to adopt our safety procedures quickly and ensure safe work practices.
  • Inclusive nature that seeks common ground, listens to others and advocates for the best solutions for the customer and for employees.
  • Commitment to lead by example and to a growth mindset as a leader, customer advocate and contributor.
  • Ability to demonstrate analytical thinking and problem-solving ability.
  • Basic English language skills (both verbal and written communications).

What’s needed- Basic Qualifications:

  • High school diploma or GED
  • 3+ years of transportation experience
  • Must have a valid drivers’ license with a driving record indicating a safe driving history acceptable to the company and at all times remain eligible to drive a commercial motor vehicle under applicable laws and regulations
  • Ability to pass a DOT physical and drug screen to the extent legally permissible
  • Must obtain a 6-month DOT medical card specific to the role
  • An ability to lift, lower, push, pull or carry product up to a maximum of 70 pounds by hand
  • Must be at least 21 years of age

We Offer:

  • Competitive Pay:  $54,000-$75,000/Annually
  • Inclusive culture with associate-led Business Resource Groups
  • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! 

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity.  In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.

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#htf

At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

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