46 Prometric Technical Support Engineer Jobs Hiring Near You

About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world's most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. With over three decades of experience working with clients of all sizes across a multitude of industry sectors, our mission is to design and deliver the highest quality and most innovative testing solutions anytime, anywhere.
JOB TITLE: Nurse Aide Evaluator
REPORTS TO: Sr. Nurse Aide Evaluator
DEPARTMENT: Test Center
LOCATION: Lubbock, TX
JOB OVERVIEW:
Prometric, the recognized global leader in technology-enabled testing and assessment services, seeks experienced Registered Nurses with experience in long-term care to administer the Certified Nursing Aide (CNA) Exam. This is an exciting opportunity for RNs seeking to leverage their skills outside of the hospital setting by evaluating candidates pursuing their CNA certification.
This role will also be responsible for ensuring the highest quality test experience for Prometric's clients consistent with the Vision, Mission, Values, Policy, and procedures.
RESPONSIBILITIES:
Evaluation of Candidate Skills

• Proctoring a computerized knowledge-based examination, and
• Objective observation and scoring of candidates demonstrating clinical skills.
• Test Event Delivery & Security
• Prepare for events by monitoring rosters & ensuring the site is correctly set up and cleaned up
• Control test area by maintaining a working knowledge of Prometric policies and practices
• Greet examinees and verify identification
• Monitor candidates as they complete their written exam and/or direct a proctor to administer the written exam, if applicable
• Manage the testing environment to ensure candidate flow
• Observe and rate candidates as they complete their practical exam
• Resolve candidate issues or report them to the appropriate supervisor
• Protect exam content by administering computer-based testing
• Possess technical proficiency to reboot workstations, and reset passwords as necessary
• Ensure the delivery of a seamless candidate experience
• Report any occurrences that fall outside company guidelines to the appropriate supervisor

Other

• Develop and maintain strong working relationships with testing sites (either regional or in-facility testing)
• Maintain online appointment schedule to ensure event coverage
• Ability to provide on-site leadership for candidates
• Foster professional and courteous relationships with Nurse Aide Evaluator Community peers
• Serve as a Prometric Brand Ambassador when interacting with candidates, site partners, and potential clients during test administrations

Coordinate candidate rosters

• This position will be responsible for administering up to 1-2 test days a week (an average of 8 hours/ test day) at various locations within a 30-mile radius of the employee's zip code. Examinations are performed mainly Monday through Friday. The ideal candidate can work 1 to 2 days a week OR 2 to 4 days a month.
• Exams are administered within a 30-45 mile radius of the employee's zip code and Prometric reimburses for mileage beyond 30 mile radius.

QUALIFICATION REQUIREMENTS:
EDUCATION

• Registered Nurses with active and unrestricted licenses in the state of operation
• BA/BS Degree preferred

EXPERIENCE

• One (1) year of experience in long-term care or experience caring for the chronically ill of any age
• The ideal candidate may possess staff development and/or training experience, preferred

SKILLS

• Intermediate to Advanced technical skills and solid familiarity with computer programs and applications (including but not limited to MS Office, Outlook, and Explorer web browsing)
• Strong communication skills (oral and written)
• Access to personal computer equipment (i.e. personal computer/laptop, printer, etc.)
• Must have a valid Drivers License and vehicle to travel to test events
• Strong problem-solving/troubleshooting skills
• Must be proactive, flexible, amicable, and able to solve problems independently.

PHYSICAL JOB REQUIREMENTS:

• Ability to travel 30 miles or more one way from zip code
• Ability to stand for extended periods of time while administering the exam and evaluating candidates (up to as much as 8 hours per event)
• Must be able to lift up to 50 pounds (testing mannequin)

Prometric is an Equal Employment/Affirmative Action employer. We do not discriminate in hiring based on sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, and local law.
Prometric is an Equal Employment/Affirmative Action employer. We do not discriminate in hiring based on sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, and local law.