ZipRecruiter

Log In

Prometric
Prometric

64 Prometric Operations Manager Jobs Hiring Near You

Prometric

Test Center Administrator (FT)

Worthington, OH · On-site

$14/hr

Test Center Manager DEPARTMENT: Test Center LOCATION: Worthington, OH TEST CENTER ADDRESS: 450 W ... Ability to be flexible with scheduling based on Prometric days of operations * Represent Prometric ...

prometric

Test Center Administrator (FT)

Worthington, OH · On-site

$12.25 - $15/hr

Test Center Manager DEPARTMENT: Test Center LOCATION: Worthington, OH TEST CENTER ADDRESS: 450 W ... Ability to be flexible with scheduling based on Prometric days of operations * Represent Prometric ...

prometric

Test Center Administrator (FT)

Worthington, OH

$12.25 - $15/hr

Test Center Manager DEPARTMENT: Test Center LOCATION: Worthington, OH TEST CENTER ADDRESS: 450 W ... Ability to be flexible with scheduling based on Prometric days of operations * Represent Prometric ...

prometric

Test Center Administrator (FT)

Worthington, OH

$12.25 - $15/hr

Test Center Manager DEPARTMENT: Test Center LOCATION: Worthington, OH TEST CENTER ADDRESS: 450 W ... Ability to be flexible with scheduling based on Prometric days of operations * Represent Prometric ...

Prometric

Test Center Manager

Little Rock, AR · On-site

$18.50/hr

Prometric is a leading provider of technology-enabled testing and assessment solutions to many of ... Ensure that the facilities, operations, and performance at the assigned test center consistently ...

Prometric

Test Center Manager

Bakersfield, CA · On-site

$22.50/hr

Prometric is a leading provider of technology-enabled testing and assessment solutions to many of ... Ensure that the facilities, operations, and performance at the assigned test center consistently ...

Prometric

Test Center Manager

Rapid City, SD · On-site

$20/hr

Prometric is a leading provider of technology-enabled testing and assessment solutions to many of ... Ensure that the facilities, operations, and performance at the assigned test center consistently ...

Prometric

Test Center Manager

Las Cruces, NM · On-site

$18/hr

Prometric is a leading provider of technology-enabled testing and assessment solutions to many of ... Ensure that the facilities, operations, and performance at the assigned test center consistently ...

Prometric

Test Center Manager

Casper, WY · On-site

$19.50/hr

Prometric is a leading provider of technology-enabled testing and assessment solutions to many of ... Ensure that the facilities, operations, and performance at the assigned test center consistently ...

Prometric

Test Center Manager

Lindon, UT · On-site

$17/hr

Prometric is a leading provider of technology-enabled testing and assessment solutions to many of ... Ensure that the facilities, operations, and performance at the assigned test center consistently ...

prometric

Test Center Manager

Little Rock, AR · On-site

$17 - $20.25/hr

Prometric employs more than 600 Test Center Administrators (TCAs) worldwide who are highly ... Ensure that the facilities, operations, and performance at the assigned test center consistently ...

Prometric

Test Center Manager

Ashwaubenon, WI · On-site

$20/hr

Prometric is a leading provider of technology-enabled testing and assessment solutions to many of ... Ensure that the facilities, operations, and performance at the assigned test center consistently ...

Prometric

Test Center Manager

West Palm Beach, FL · On-site

$20.10/hr

Prometric is a leading provider of technology-enabled testing and assessment solutions to many of ... Ensure that the facilities, operations, and performance at the assigned test center consistently ...

Prometric

Test Center Manager

Rochester, MN · On-site

$21.10 - $24.10/hr

Prometric is a leading provider of technology-enabled testing and assessment solutions to many of ... Ensure that the facilities, operations, and performance at the assigned test center consistently ...

next page

Showing results 1-20

All JobsPrometric JobsPrometric Operations Manager Jobs

Prometric Jobs Information

What is it like to work at Prometric?

Prometric is a company that values innovation and customer satisfaction, striving to create a dynamic and supportive work environment. As a leading provider of technology-enabled testing and assessment solutions, Prometric's team structure is designed to foster collaboration and expertise in areas such as software development, operations, and customer support. Working at Prometric may appeal to candidates who are interested in contributing to the advancement of education and workforce development, as the company's mission is to help individuals achieve their goals through secure, reliable, and accessible testing and assessment services.

Does Prometric pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
70% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and March 2026.

Do workers at Prometric worry about hours?

Most people worry about getting enough hours.
73% of people report they worry about getting enough hours.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and October 2025.

How easy is it for Prometric workers to change shifts?

Some people find it hard to change shifts.
60% of people report that it’s hard to change shifts if they need to.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and October 2025.

How easy is it to get time off at Prometric?

Some people find it hard to get time off.
40% of people report it’s hard to get time off.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and March 2026.

Do Prometric managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
73% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and October 2025.

Do workers at Prometric do extra work that they don't get paid for?

Sometimes. Some people do unpaid extra work.
36% of people report that they do extra work that they don’t get paid for.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and October 2025.

How easy is it to take sick days at Prometric?

Some people find it hard to take sick days.
50% of people report that it’s hard to take time off if they are sick.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at Prometric feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
50% of people say they’re not treated with respect by their managers.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and March 2026.

Is it stressful to work at Prometric?

Most people feel stressed out here.
77% of people say they often feel stressed out at work.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at Prometric recommend working with their team?

Only some people recommend working with their team.
62% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people get enough training when they start at Prometric?

Most people got enough training when they started.
67% of people report they got enough training when they started working here.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people get support to advance at Prometric?

Most people aren’t given support to advance their career here.
In the last year, 75% of people report not being given support to advance their career here.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and October 2025.

Do people think Prometric’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and March 2026.

Do workers feel well informed about how Prometric is doing?

Most people don’t feel well informed about how the company is doing.
80% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and October 2025.
What other companies are hiring for Operations Manager jobs?
What are the most popular jobs at Prometric?
What are the most popular categories at Prometric?
Infographic showing various Operations Manager job openings at Prometric in the United States as of May 2026, with employment types broken down into 56% Full Time, and 44% Part Time. Highlights an 100% Physical job distribution.
Test Center Administrator (FT)

Test Center Administrator (FT)

Prometric

Worthington, OH • On-site

$14/hr

Full-time

Vision, Retirement, PTO

Posted 16 days ago

Prometric rating

4.4

Company rating: 4.4 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

412th of 425 rated business services

Job description

About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world's most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. With over three decades of experience working with clients of all sizes across a multitude of industry sectors, our mission is to design and deliver the highest quality and most innovative testing solutions anytime, anywhere.
JOB TITLE: Test Center Administrator
REPORTS TO: Test Center Manager
DEPARTMENT: Test Center
LOCATION: Worthington, OH
TEST CENTER ADDRESS: 450 W Wilson Bridge Rd #210, Worthington, OH 43085
Please complete this brief questionnaire
What To Expect On First Day(VIDEO)
JOB OVERVIEW:
The Test Center Administrator (TCA) serves as the face of Prometric in test centers around the world. These emerging professionals are part of a growing specialization within the company and thrive in fast-paced environments that support people who are taking life-changing exams. The position requires TCAs to verify candidate identification, monitor exams and maintain strict policies and guidelines to uphold the highest standards for exam integrity in the world.
Prometric employs more than 600 TCAs worldwide who are highly respected for their ability to lead and control the computer-based test center environment.
PERKS for employees hired for 20+ hours:
  • 12 Paid Holidays Off annually based on work schedule and start date
  • No selling or quotas
  • Office setting environment
  • No inventory, stocking, floor moves or overnight shifts!
  • Paid training
  • Sick time prorated based on start date
  • 401K
  • Employee Assistance Program
  • Vision
  • FSA

Include these PERKS for employees hired for Full Time:
  • Legal
  • Vacation

AVAILABLE SCHEDULE:
  • Full Time - Hours Will Vary
  • Schedule: Site may be open Monday through Saturday 7am to 6pm. Saturday availability required. Occasional evening hours required. Possible, Sunday hours.
  • Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts any day - Monday through Saturday - between the hours of 7am and 10:00 pm. Candidate must be open to flexible scheduling.
  • Schedules are available 2 weeks in advance.

RESPONSIBILITIES:
  • Maintain and apply expert knowledge of test center policies, practices and procedures
  • Greet examinees and verify identification
  • Perform required security checks including the use of wands
  • Continuously monitor candidates as they complete exams
  • Report and/or resolve candidate issues with urgency
  • Maintain secure environment and materials in the test center at all times
  • Ensure every candidate receives a fair and comfortable testing experience
  • Report any occurrences outside company guidelines
  • Ability to be flexible with scheduling based on Prometric days of operations
  • Represent Prometric's vision, mission and values
  • Safeguard the test center from misconduct
  • If applicable, digitally scan and record candidate fingerprint identification

QUALIFICATIONS:
EDUCATION:
  • High school diploma or equivalent required
  • College experience a plus

EXPERIENCE:
  • Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.)
  • Must be 18 years of age to qualify

SKILLS:
  • Ability to communicate professionally and effectively with candidates and coworkers
  • Ability to write detailed and accurate reports and correspondence
  • Ability to multi-task and handle small tools, pack equipment for shipping or unpack for installation
  • Familiar with Microsoft Windows-based computer programs and applications (including but not limited to MS Office, Outlook, Explorer-web browsing)

PHYSICAL JOB REQUIREMENTS
  • Must be able to bend, stoop, and lift up to 40 pounds
  • Ability to remain in a stationary position for extended periods of time while administering exams
  • Ability to physically move through test room every 8-10 minutes and escort candidates to and from testing room
  • Visual requirements include the ability to adjust or focus computer screens and view testing room through camera monitors while proctoring the exam
  • Ability to maintain computers in the lab and office setting, by physically maneuvering in tight spaces, while maintaining safety protocols

Prometric is an Equal Employment/Affirmative Action employer. We do not discriminate in hiring based on sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, and local law.

What Prometric employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply