Senior Software Quality Assurance (SQA) Engineer Join our global Software Quality Assurance (SQA ... Prometric is an Equal Employment/Affirmative Action employer. We do not discriminate in hiring ...
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1 Prometric Software Engineer Jobs Hiring Near You
Senior Software Quality Assurance (SQA) Engineer Join our global Software Quality Assurance (SQA ... Prometric is an Equal Employment/Affirmative Action employer. We do not discriminate in hiring ...
New
Prometric Jobs Information
What is it like to work at Prometric?
Prometric is a company that values innovation and customer satisfaction, striving to create a dynamic and supportive work environment. As a leading provider of technology-enabled testing and assessment solutions, Prometric's team structure is designed to foster collaboration and expertise in areas such as software development, operations, and customer support. Working at Prometric may appeal to candidates who are interested in contributing to the advancement of education and workforce development, as the company's mission is to help individuals achieve their goals through secure, reliable, and accessible testing and assessment services.
Does Prometric pay people when they’re sick?
No. Most people don’t get paid when they’re sick.
70% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and March 2026.
70% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and March 2026.
Do workers at Prometric worry about hours?
Most people worry about getting enough hours.
73% of people report they worry about getting enough hours.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and October 2025.
73% of people report they worry about getting enough hours.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and October 2025.
How easy is it for Prometric workers to change shifts?
Some people find it hard to change shifts.
60% of people report that it’s hard to change shifts if they need to.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and October 2025.
60% of people report that it’s hard to change shifts if they need to.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and October 2025.
How easy is it to get time off at Prometric?
Some people find it hard to get time off.
40% of people report it’s hard to get time off.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and March 2026.
40% of people report it’s hard to get time off.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and March 2026.
Do Prometric managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
73% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and October 2025.
73% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and October 2025.
Do workers at Prometric do extra work that they don't get paid for?
Sometimes. Some people do unpaid extra work.
36% of people report that they do extra work that they don’t get paid for.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and October 2025.
36% of people report that they do extra work that they don’t get paid for.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and October 2025.
How easy is it to take sick days at Prometric?
Some people find it hard to take sick days.
50% of people report that it’s hard to take time off if they are sick.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and March 2026.
50% of people report that it’s hard to take time off if they are sick.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and March 2026.
Do people at Prometric feel treated with respect by their managers?
Some people don’t feel treated with respect by their managers.
50% of people say they’re not treated with respect by their managers.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and March 2026.
50% of people say they’re not treated with respect by their managers.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and March 2026.
Is it stressful to work at Prometric?
Most people feel stressed out here.
77% of people say they often feel stressed out at work.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and March 2026.
77% of people say they often feel stressed out at work.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and March 2026.
Do people at Prometric recommend working with their team?
Only some people recommend working with their team.
62% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and March 2026.
62% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and March 2026.
Do people get enough training when they start at Prometric?
Most people got enough training when they started.
67% of people report they got enough training when they started working here.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and March 2026.
67% of people report they got enough training when they started working here.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and March 2026.
Do people get support to advance at Prometric?
Most people aren’t given support to advance their career here.
In the last year, 75% of people report not being given support to advance their career here.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and October 2025.
In the last year, 75% of people report not being given support to advance their career here.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and October 2025.
Do people think Prometric’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and March 2026.
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and March 2026.
Do workers feel well informed about how Prometric is doing?
Most people don’t feel well informed about how the company is doing.
80% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and October 2025.
80% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and October 2025.
What other companies are hiring for Software Engineer jobs?
What are the most popular jobs at Prometric?
What are the most popular categories at Prometric?
Prometric rating
4.4
Based on 13 frontline employees who took The Breakroom Quiz
412th of 425 rated business services
Job description
Senior Software Quality Assurance (SQA) Engineer
Join our global Software Quality Assurance (SQA) organization as a Senior SQA Engineer, where you will serve as a trusted quality partner to our clients and internal teams. In this senior role, you will lead testing efforts across desktop, web, and REST API applications, ensuring the delivery of high-quality, reliable software solutions. You will collaborate with clients and cross-functional stakeholders to align on requirements, quality expectations, and quality releases while also working closely with Agile Scrum teams operating within Agile Release Trains (ART). You will take ownership of complex testing initiatives. Your expertise will help identify and troubleshoot defects and challenges identified by the users, guide junior team members as needed, and ensure the highest standards of quality and user satisfaction.
Key Responsibilities- Serve as a primary quality liaison for client testing activities in non-production environments.
- Support testing efforts for complex application features, ensuring client deliverables meet or exceed established quality standards.
- Lead troubleshooting and root cause analysis for defects, working closely with development, systems engineering/infrastructure, and configuration management teams to resolve issues efficiently and prevent recurrence.
- Develop and maintain comprehensive test plans, test cases, and test reports, ensuring full coverage of business workflows and technical configurations.
- Manage and prioritize defects using Azure DevOps, ensuring timely communication, accurate tracking, and effective resolution across engineering, infrastructure, and configuration teams.
- Collaborate closely with Product Owners, Developers, Systems Engineering, Infrastructure, and Configuration Management teams, as well as client stakeholders to resolve client queries.
- Champion continuous improvement, recommending and implementing enhancements to QA processes, tooling, and cross-team collaboration practices.
- Provide guidance and mentorship to junior QA team members, promoting consistent quality standards and knowledge sharing.
- Bachelor's degree in Computer Science, Software Engineering, or equivalent experience.
- 7+ years of strong technical hands-on experience in Software Quality Assurance, with a background in client-facing testing support, defect investigation, and quality validation.
- Expertise with Azure DevOps, particularly in defect and test management.
- Strong understanding of QA methodologies, system testing, workflows, log monitoring and troubleshooting techniques.
- Experience in SQL and data validation
- Experience testing across multiple operating systems (Windows, macOS) and mobile devices.
- Familiarity with Azure Functions is a plus.
- Exposure to automated testing tools is preferred but not required.
- Deep understanding of Agile Scrum principles and experience working within Agile Release Trains (ART) is preferred.
- Experience collaborating with global, cross-functional teams.
- Strong troubleshooting skills in Windows environments (client and server).
- Experience with performance or security testing is a plus.
- Confident Communicator: Able to confidently interact with global teams, clients, and stakeholders, translating technical details into clear, actionable insights. Comfortable engaging with clients in time-sensitive situations, maintaining objectivity in unfamiliar scenarios, and making informed decisions that drive issues toward resolution.
- Leadership Mindset: Comfortable taking ownership of testing initiatives and guiding others toward successful outcomes.
- Self-Starter: Proactive in identifying risks, anticipating issues, and driving solutions independently.
- Analytical Thinker: Strong technical and problem-solving skills, with the ability to quickly understand complex systems.
- Adaptable: Able to work across time zones, manage multiple priorities, and adjust to evolving project needs.
Prometric is an Equal Employment/Affirmative Action employer. We do not discriminate in hiring based on sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, and local law.
About Prometric
Sourced by ZipRecruiter
Industry
It services
Company size
1,001 - 5,000 Employees
Headquarters location
Baltimore, MD, US
Year founded
1990