Progression
Progression

45 Progression User Experience Designer Jobs Hiring Near You

Deskside Support Technician

Miami, FL · Remote

$19 - $22.33/hr

This role is critical in delivering high-quality end-user support, ensuring timely resolution of technical issues, and enhancing the overall user experience through proactive and responsive service.

User Administration * OS troubleshooting to identify build issues * Adding SAN drives/MPIO ... Will also consider three years of progressive experience in the specialty in lieu of every year of ...

User Administration * OS troubleshooting to identify build issues * Adding SAN drives/MPIO ... Will also consider three years of progressive experience in the specialty in lieu of every year of ...

Desktop Support Technician

Cambridge, MA · On-site

$22.50 - $30/hr

The ideal candidate will have hands-on experience supporting Windows 11 and Microsoft Office 365, providing exceptional end-user support, performing imaging, and assisting with device setup and ...

... user support. This role is responsible for leading multiple concurrent site refresh initiatives ... Experience managing large-scale infrastructure rollouts, multi-site deployment programs, or ...

Will also consider three years of progressive experience in the specialty in lieu of every year of ... designed locations, etc.) Wage Range : The rate for this position is between $24.86 - $33.15 per ...

Business Rules, Client Scripts, UI Policies * Flow Designer and IntegrationHub * REST and SOAP integrations * Experience developing and customizing ServiceNow modules such as ITSM, ITOM, ITAM, CMDB, ...

... end-user support. The HR Generalist provides operational and employee-facing human resources ... Plus de 3 ans d'expérience progressive en ressources humaines , de préférence auprès ...

Troubleshoot End User hardware and software incidents * Follow Asset Management policy and ... Minimum 3 to 5+ years of desk side support service experience * A+, MCP, MSCE or equivalent ...

Network Technician

Hillsboro, OR · On-site

$15.71 - $20.95/hr

... user support. This role is responsible for providing first level Smart Hands support to second ... Will also consider 1 to 3 years of progressive experience in the specialty in lieu of every year of ...

Desktop Technician II

Greenwood, SC · On-site

$21 - $28/hr

Required Qualifications * 3+ years of experience providing desktop, deskside, field, or end-user technical support. * Strong working knowledge of Windows 10 and Windows 11 operating systems.

... user support. Our Techs are responsible for providing onsite support to internal or external ... Desktop and/or Infrastructure support experience * Technical writing competency * Sound ...

Progression Inc. is a company that specializes in cloud solutions, and they are seeking a Senior ... The role involves designing, building, and deploying scalable cloud-native applications leveraging ...

... end-user support. Duties and Responsibilities: * Repair, test, image and clean PC's, laptop ... Experience providing executive white glove support * Experience with asset management * Use a ...

Desktop Support Technician

Hooksett, NH · On-site

$17.25 - $23/hr

... end-user support. Duties and Responsibilities: * Be able to account for work using visual task ... Experience with asset management * Install, move, add, and change. Large IMAC events expected for ...

Desktop Technician

Phoenix, AZ · On-site

$22.50 - $30/hr

Required Qualifications * 3+ years of experience providing desktop, deskside, field, or end-user technical support. * Strong working knowledge of Windows 10 and Windows 11 operating systems.

IT Asset Management Technician

Plano, TX · On-site

$20.25 - $27/hr

Provide phone and email user support and new hire status updates to HR * Deployment and retrieval ... Experience using Microsoft Excel for database management, creating charts and pivot tables * Good ...

Asset Management Technician

Plano, TX · On-site

$20.25 - $27/hr

Provide phone and email user support * Deployment and retrieval of printers, monitors, accessories ... Experience using Microsoft Excel for database management, creating charts and pivot tables

Troubleshoot End User hardware and software incidents * Follow Asset Management policy and ... Minimum 3 to 5+ years of desk side support service experience * A+, MCP, MSCE or equivalent ...

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Progression Jobs Information

What is it like to work at Progression?

Progression is a company that values collaboration and innovation, fostering a dynamic work environment where employees can share ideas and work together to achieve common goals.

The company's team structure is designed to be agile and flexible, with a flat hierarchy that encourages open communication and cross-functional collaboration. Progression's mission is focused on delivering cutting-edge solutions that drive business growth and customer satisfaction.

Working at Progression may appeal to candidates who are looking for a challenging and rewarding career in a fast-paced industry, with opportunities to develop new skills and take on leadership roles in a supportive and inclusive team environment.

What makes Progression an attractive place to work?

Progression is a forward-thinking company that has established itself as a leader in its industry, known for its commitment to innovation and customer satisfaction. The company's work environment is characterized by a collaborative and dynamic atmosphere, where employees are encouraged to share ideas and work together to drive progress. By joining Progression, individuals can expect opportunities to make a meaningful impact, develop their skills, and contribute to the company's continued growth and success.

What are the most popular categories at Progression?

Infographic showing various User Experience Designer job openings at Progression in the United States as of August 2026, with employment types broken down into 98% Full Time, and 2% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution.

Deskside Support Technician

Progression

Miami, FL • Remote

$19 - $22.33/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago


Job description

At CompucomStaffingyou’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.
Our client has a brand new opportunity for a qualified Deskside Support Technician to join their team onsite in Miami, FL.
This role is critical in delivering high-quality end-user support, ensuring timely resolution of technical issues, and enhancing the overall user experience through proactive and responsive service. The ideal candidate will possess strong technical troubleshooting skills combined with excellent communication and customer engagement capabilities.
Duties and Responsibilities:
  • Provide onsite technical support for the enterprise regarding desktops, laptops, wireless devices (phones, tablets), printers, voice over IP telephony, remote connectivity
  • Provide support including configuring, testing, and deploying new technology, installation of new software, documentation
  • Receive and respond to incoming calls, emails, walkups, and work-related tickets regarding any user problems
  • Provide installation, configuration, and ongoing usability of desktop computers, laptops, printers, wireless devices, voice over IP telephones, remote connectivity, peripheral equipment and software within established standards and guidelines
  • Analyze and troubleshoot issues to determine if other level 2 and level 3 teams such as Engineering, Network, Server, or Security need to be engaged in solution
  • Coordinate support by creating appropriate tickets and assign to appropriate team(s)
  • Support remote clients by using remote access software to connect into a team member's computer for diagnostics and troubleshooting to determine root cause and resolution
  • Provide ongoing support for enterprise system rollouts that affect these users on a continuous basis
  • Diagnose and resolve hardware, software, and peripheral issues in a timely manner
  • Troubleshoot and support local network connectivity issues (Wi-Fi, LAN, VPN basics)
  • Respond to and resolve incidents and service requests assigned via ITSM tools (e.g., ServiceNow)
  • Perform break/fix support, device setup, imaging, and deployment activities
  • Deliver a high level of customer service and user communication, ensuring clear updates and resolution timelines
  • Provide hands-and-feet support for remote/offshore teams, including replacement, cabling, device checks, and guided troubleshooting
  • Support asset management activities, including inventory tracking, device refresh, and lifecycle management
  • Assist with conference room and AV support as needed
  • Follow standard ITIL processes for incident, request, and escalation management
  • Document resolutions and contribute to knowledge base articles for recurring issues
 
Skills and Qualifications:
  • Minimum 2+ years of experience providing Desk Side Support
  • Prior experience in enterprise environments or managed services preferred
  • Familiarity with SCCM / Intune / endpoint management tools preferred
  • Exposure to onshore–offshore support models preferred
  • Understanding of ITIL best practices preferred
  • Strong troubleshooting skills across:
    • Windows OS and enterprise applications
    • Mobile devices (iOS, Android)
    • Printers and peripherals
    • Basic networking concepts (IP, DNS, DHCP)
  • Experience working with ITSM tools (e.g., ServiceNow)
  • Excellent communication and customer-facing skills
  • Ability to explain technical issues in a clear, user-friendly manner
  • Strong problem-solving and analytical skills
  • Ability to work independently in a fast-paced, onsite environment
  • Customer-first mindset with strong interpersonal skills
  • Proactive, accountable, and detail-oriented
  • Ability to handle multiple priorities and urgent situations effectively
  • Strong collaboration skills with onsite and remote teams
 
Wage Range:
The rate for this position is between $19.00 - $22.33 per hour, unless local minimum wage is higher. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. 
Benefits:
The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
W2 only, no Corp to Corp.
Equal Employment Opportunity: CompucomStaffing™, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.compucom.com.
Work Authorization: Candidates must be authorized to work in the United States without the need for current or future employer sponsorship.
Arizona ApplicantsTO THE EXTENT REQUIRED BY APPLICABLE LAW, THE COMPANY MAINTAINS A SMOKE-FREE WORKPLACE.
California ResidentsPLEASE REVIEW THE CALIFORNIA CONSUMER PRIVACY ACT NOTICE.    
We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance. 
Maryland ApplicantsUNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100. 
Massachusetts Applicants: IT IS UNLAWFUL IN MASSACHUSETTS TO REQUIRE OR ADMINISTER A LIE DETECTOR TEST AS A CONDITION OF EMPLOYMENT OR CONTINUED EMPLOYMENT.  AN EMPLOYER WHO VIOLATES THIS LAW SHALL BE SUBJECT TO CRIMINAL PENALTIES AND CIVIL LIABILITY.   
Rhode Island ApplicantsTHE COMPANY IS SUBJECT TO CHAPTERS 29-38 OF TITLE 28 OF THE GENERAL LAWS OF RHODE ISLAND, AND IS THEREFORE COVERED BY THE STATE’S WORKERS’ COMPENSATION LAW.


On-Camera Video Interview Notice:

Candidates selected to interview must participate in live, on-camera video interviews for identity verification and assessment purposes. Interviews will be recorded where permitted by law. Participation and consent to applicable recording requirements are required to continue in the hiring process. Failure to participate in required on-camera interviews may result in removal from further consideration for employment.