Progression
Progression

14 Progression Product Manager Jobs Hiring Near You

Collaboration & Productivity * Manage Microsoft 365, Teams, SharePoint, OneDrive, Exchange Online ... Experience * 7-10+ years of progressive IT experience. * 3-5+ years leading Workplace Technology ...

Progression Inc. is a company that specializes in cloud solutions, and they are seeking a Senior ... architects, product managers, and engineers to deliver end-to-end solutions. • Troubleshoot ...

... products including system hardware and software, MFD printers, PC's, laptops, printers, cell phones, tablets, and wired/wireless networking * Perform account management and maintenance for various ...

Desktop Technician II

Greenwood, SC · On-site

$21 - $28/hr

Ability to manage multiple priorities and meet deadlines in a fast-paced manufacturing or production environment. Preferred Qualifications * Experience supporting technology in manufacturing ...

Desktop Technician

Phoenix, AZ · On-site

$22.50 - $30/hr

Ability to manage multiple priorities and meet deadlines in a fast-paced manufacturing or production environment. Preferred Qualifications * Experience supporting technology in manufacturing ...

Technical Artist

Culver City, CA · On-site

$39.38 - $52.50/hr

Our employee relationship managers support you throughout your engagement, providing career ... Understanding of production workflows and content creation pipelines Wage Range : The rate for this ...

New

Our employee relationship managers support you throughout your engagement, providing career ... Diagnose and repair product failures; order and replace parts as needed * Recommend appropriate ...

Our employee relationship managers support you throughout your engagement, providing career ... Prepare reports for analysis of product failure trends and service issues * Provide onsite desktop ...

Field Technician

Carmel, IN · On-site

$16.50 - $22/hr

Our employee relationship managers support you throughout your engagement, providing career ... Diagnose and repair product failures; order and replace parts as needed * Recommend appropriate ...

Level 2 Support Technician

Laconia, NH · On-site

$23.25 - $31/hr

Our employee relationship managers support you throughout your engagement, providing career ... Deploy, configure, and support mobile devices, printers, RF Scanners, and standard productivity ...

Desktop Support Technician

Charleroi, PA · On-site

$18.75 - $25/hr

Our employee relationship managers support you throughout your engagement, providing career ... Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as ...

Level 2 Support Technician

Woburn, MA · On-site

$23.25 - $31/hr

Our employee relationship managers support you throughout your engagement, providing career ... Deploy, configure, and support mobile devices, printers, RF Scanners, and standard productivity ...

Our employee relationship managers support you throughout your engagement, providing career ... Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as ...

Progression Jobs Information

What is it like to work at Progression?

Progression is a company that values collaboration and innovation, fostering a dynamic work environment where employees can share ideas and work together to achieve common goals.

The company's team structure is designed to be agile and flexible, with a flat hierarchy that encourages open communication and cross-functional collaboration. Progression's mission is focused on delivering cutting-edge solutions that drive business growth and customer satisfaction.

Working at Progression may appeal to candidates who are looking for a challenging and rewarding career in a fast-paced industry, with opportunities to develop new skills and take on leadership roles in a supportive and inclusive team environment.

What makes Progression an attractive place to work?

Progression is a forward-thinking company that has established itself as a leader in its industry, known for its commitment to innovation and customer satisfaction. The company's work environment is characterized by a collaborative and dynamic atmosphere, where employees are encouraged to share ideas and work together to drive progress. By joining Progression, individuals can expect opportunities to make a meaningful impact, develop their skills, and contribute to the company's continued growth and success.

What are the most popular categories at Progression?

Infographic showing various Product Manager job openings at Progression in the United States as of August 2026, with employment types broken down into 98% Full Time, and 2% Contract. Highlights an 84% Physical, 5% Hybrid, and 11% Remote job distribution.

Manager, Workplace Technology

Progression

Windsor, ON • Hybrid

CA$38 - CA$55/hr

Full-time

Posted 14 days ago


Job description

AtCompucomStaffing,you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. 
Our client is currently seeking a qualifiedManager, Workplace Technologyto join their teamonsite in Windsor ON and provide end-user support.

The Manager, Workplace Technology is responsible for leading the strategy, delivery, and support of end-user technology across the organization. This role oversees the planning, implementation, and continuous improvement of workplace technologies, ensuring employees have secure, reliable, and modern tools to maximize productivity and collaboration.
 
The successful candidate will lead a team responsible for endpoint management, collaboration platforms, meeting room technology, end-user support, and workplace IT initiatives while partnering with business leaders to align technology investments with organizational objectives.

Duties and Responsibilities
Leadership & Strategy
  • Develop and execute the organization's workplace technology strategy and roadmap.
  • Lead, mentor, and develop a high-performing Workplace Technology team.
  • Establish service standards, KPIs, and continuous improvement initiatives.
  • Manage departmental budgets, forecasting, and vendor relationships.
  • Collaborate with executive leadership to identify technology opportunities that improve employee experience.
End User Computing
  • Oversee lifecycle management of desktops, laptops, mobile devices, and peripherals.
  • Lead endpoint management using platforms such as Microsoft Intune, Microsoft Configuration Manager (SCCM), Jamf, or equivalent.
  • Standardize hardware and software offerings across the organization.
  • Ensure timely deployment, refresh, and retirement of technology assets.
Collaboration & Productivity
  • Manage Microsoft 365, Teams, SharePoint, OneDrive, Exchange Online, and related collaboration platforms.
  • Oversee conference room technology, audiovisual systems, and hybrid meeting experiences.
  • Drive user adoption of collaboration technologies through communication, training, and change management.
IT Service Delivery
  • Ensure exceptional IT support services through effective service desk operations.
  • Monitor and improve service levels, incident management, and request fulfillment.
  • Implement ITIL best practices for incident, problem, and change management.
  • Analyze support metrics to identify trends and improve service quality.
Project Management
  • Lead workplace technology projects from planning through implementation.
  • Coordinate cross-functional initiatives involving infrastructure, security, networking, and business stakeholders.
  • Manage technology refresh programs, office moves, and workplace modernization initiatives.
  • Evaluate and introduce emerging workplace technologies that improve employee productivity.
 
Vendor & Financial Management
  • Manage relationships with hardware, software, and managed service providers.
  • Negotiate contracts and licensing agreements.
  • Track budgets, procurement, asset inventory, and software licensing compliance.
  • Evaluate vendor performance against SLAs and contractual obligations.

Skills and Qualifications
Education
  • Bachelor's degree in Information Technology, Computer Science, Business, or a related discipline.
  • Relevant industry certifications are considered an asset (ITIL, Microsoft 365, Azure, PMP, CISSP, Jamf, etc.).
Experience
  • 7–10+ years of progressive IT experience.
  • 3–5+ years leading Workplace Technology, End User Computing, or IT Operations teams.
  • Experience managing enterprise Microsoft 365 environments.
  • Experience supporting hybrid work environments and modern endpoint management.
  • Proven experience managing IT projects and technology vendors.
Technical Skills
Experience with:
  • Microsoft 365 (Teams, Exchange Online, SharePoint, OneDrive)
  • Microsoft Intune / Endpoint Manager
  • Microsoft Entra ID (Azure Active Directory)
  • Windows 11 and macOS administration
  • Endpoint security platforms (Microsoft Defender, CrowdStrike, SentinelOne, etc.)
  • Identity and access management
  • ITSM platforms (ServiceNow, Jira Service Management, Freshservice, or equivalent)
  • Endpoint deployment and imaging
  • Mobile Device Management (MDM)
  • Audio/Visual and conference room technologies
  • Asset lifecycle management
  • Microsoft Power Platform (preferred)
Core competencies
  • Strategic leadership
  • Customer-focused mindset
  • Strong communication and executive presentation skills
  • Team development and coaching
  • Project and program management
  • Vendor negotiation and relationship management
  • Problem-solving and analytical thinking
  • Financial and budget management
  • Change management
  • Continuous improvement mindset

Wage Range:
The rate for this position is between $38/hr - $55/hr per hour, unless local minimum wage is higher. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. 
The compensation is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
 
CompucomStaffing™, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer.  We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visitwww.compucom.com. 

Accessibility: Compucom welcomes and encourages applications from candidates with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require disability-related accommodation during the recruitment process, please advise Compucom. Compucom will consult with all applicants who request disability-related accommodation during the recruitment process to ensure that the accommodation provided takes into account the applicant's individual accessibility needs. 

Existing Vacancy:
This posting is for an existing vacancy. 

AI Usage:
Artificial intelligence (AI) will not be used to screen, assess or select applicants for this position. 
FRANÇAIS
Chez CompucomStaffing, vous êtes bien plus qu'un simple numéro. Nos gestionnaires de relations avec les employés vous accompagnent tout au long de votre mandat, vous offrant des conseils de carrière et une aide au réemploi. 
Notre client recherche actuellement un(e) Gestionnaire, Technologie en milieu de travail qualifié(e) pour rejoindre son équipe sur place à Windsor ON, et fournir un soutien aux utilisateurs finaux.
Le ou la Gestionnaire, Technologie en milieu de travail est responsable de diriger la stratégie, la prestation et le soutien des technologies destinées aux utilisateurs finaux dans l'ensemble de l'organisation. Ce rôle supervise la planification, la mise en œuvre et l'amélioration continue des technologies en milieu de travail, garantissant ainsi aux employés des outils sécurisés, fiables et modernes pour maximiser leur productivité et leur collaboration.
Le ou la candidate retenue dirigera une équipe responsable de la gestion des postes de travail, des plateformes de collaboration, de la technologie des salles de réunion, du soutien aux utilisateurs finaux et des initiatives informatiques en milieu de travail, tout en collaborant avec les dirigeants d'entreprise pour aligner les investissements technologiques sur les objectifs organisationnels.
Responsabilités 
Leadership et stratégie
  • Élaborer et exécuter la stratégie et la feuille de route technologique de l'organisation en milieu de travail.
  • Diriger, encadrer et développer une équipe performante en technologie en milieu de travail.
  • Établir des normes de service, des indicateurs de performance clés (KPI) et des initiatives d'amélioration continue.
  • Gérer les budgets ministériels/départementaux, les prévisions et les relations avec les fournisseurs.
  • Collaborer avec la haute direction pour identifier des opportunités technologiques qui améliorent l'expérience des employés.
Informatique pour l'utilisateur final
  • Superviser la gestion du cycle de vie des ordinateurs de bureau, des ordinateurs portables, des appareils mobiles et des périphériques.
  • Diriger la gestion des postes de travail à l'aide de plateformes telles que Microsoft Intune, Microsoft Configuration Manager (SCCM), Jamf ou équivalent.
  • Standardiser les offres de matériel et de logiciels dans toute l'organisation.
  • Assurer le déploiement, le renouvellement et le retrait en temps opportun des actifs technologiques.
Collaboration et productivité
  • Gérer Microsoft 365, Teams, SharePoint, OneDrive, Exchange Online et les plateformes de collaboration associées.
  • Superviser la technologie des salles de conférence, les systèmes audiovisuels et les expériences de réunion hybrides.
  • Stimuler l'adoption par les utilisateurs des technologies de collaboration grâce à la communication, à la formation et à la gestion du changement.
Prestation de services informatiques
  • Assurer des services de support informatique exceptionnels grâce à des opérations de centre de services efficaces.
  • Surveiller et améliorer les niveaux de service, la gestion des incidents et l'exécution des demandes.
  • Mettre en œuvre les meilleures pratiques ITIL pour la gestion des incidents, des problèmes et des changements.
  • Analyser les métriques de support pour identifier les tendances et améliorer la qualité du service.
Gestion de projets
  • Diriger les projets technologiques en milieu de travail, de la planification à la mise en œuvre.
  • Coordonner des initiatives interfonctionnelles impliquant l'infrastructure, la sécurité, le réseau et les parties prenantes de l'entreprise.
  • Gérer les programmes de renouvellement technologique, les déménagements de bureaux et les initiatives de modernisation du milieu de travail.
  • Évaluer et introduire des technologies émergentes en milieu de travail qui améliorent la productivité des employés.
Gestion des fournisseurs et financière
  • Gérer les relations avec les fournisseurs de matériel, de logiciels et de services gérés.
  • Négocier des contrats et des ententes de licence.
  • Assurer le suivi des budgets, des approvisionnements, de l'inventaire des actifs et de la conformité des licences logicielles.
  • Évaluer la performance des fournisseurs par rapport aux ententes de niveau de service (SLA) et aux obligations contractuelles. 

Compétences et qualifications :
Éducation
  • Baccalauréat en technologies de l'information, en informatique, en administration des affaires ou dans une discipline connexe.
  • Les certifications industrielles pertinentes sont considérées comme un atout (ITIL, Microsoft 365, Azure, PMP, CISSP, Jamf, etc.).
Expérience
  • 7 à 10 ans et plus d'expérience progressive en TI.
  • 3 à 5 ans d'expérience à la tête d'équipes de technologie en milieu de travail, d'informatique pour l'utilisateur final ou d'opérations informatiques.
  • Expérience dans la gestion d'environnements Microsoft 365 d'entreprise.
  • Expérience dans le soutien d'environnements de travail hybrides et de la gestion moderne des postes de travail.
  • Expérience éprouvée dans la gestion de projets informatiques et de fournisseurs de technologie.
Compétences techniques
Expérience avec :
  • Microsoft 365 (Teams, Exchange Online, SharePoint, OneDrive)
  • Microsoft Intune / Endpoint Manager
  • Microsoft Entra ID (Azure Active Directory)
  • Administration de Windows 11 et macOS
  • Plateformes de sécurité des postes de travail (Microsoft Defender, CrowdStrike, SentinelOne, etc.)
  • Gestion des identités et des accès
  • Plateformes ITSM (ServiceNow, Jira Service Management, Freshservice ou équivalent)
  • Déploiement et imagerie de postes de travail
  • Gestion des appareils mobiles (MDM)
  • Technologies audiovisuelles et de salles de conférence
  • Gestion du cycle de vie des actifs
  • Microsoft Power Platform (un atout)
Compétences clés
  • Leadership stratégique
  • Esprit axé sur le client
  • Solides compétences en communication et en présentation exécutive
  • Développement d'équipe et encadrement (coaching)
  • Gestion de projets et de programmes
  • Négociation avec les fournisseurs et gestion des relations
  • Résolution de problèmes et pensée analytique
  • Gestion financière et budgétaire
  • Gestion du changement
  • Esprit d'amélioration continue

Échelle salariale :
Le taux pour ce poste se situe entre 38$ et 55$ de l'heure, à moins que le salaire minimum local ne soit plus élevé. Les facteurs susceptibles d'influencer le salaire de départ dans cette fourchette comprennent la géographie/le marché, les compétences, l'éducation, l'expérience et d'autres qualifications du candidat retenu.
Cette rémunération est exacte à la date de cette publication. L'entreprise se réserve le droit de modifier ces informations à tout moment, avec ou sans préavis, sous réserve de la législation applicable.
CompucomStaffing™, une division de CompuCom® Systems, Inc., souscrit au principe de l'égalité d'accès à l'emploi. Nous fournissons des services et des solutions de dotation en TI aux entreprises du classement Fortune 1000 ainsi qu'aux petites et moyennes entreprises. Pour plus d'informations,...