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120 Labcorp Senior Customer Service Representative Jobs Hiring Near You

pca

Sr Customer Service Representative-Onsite

Louisville, KY

$18.50 - $25.50/hr

The Senior Customer Service Representative is responsible for providing superior service to customers. This includes responding to customer inquiries regarding product availability, pricing, freight ...

Eaton

Senior Customer Service Representative

Jackson, MS · On-site

$84K - $123K/yr

The Sr. Customer Service Representative coordinates across functional disciplines to achieve customer satisfaction; manages performance against customer requirements in accordance with contract ...

Robert Half

Sr. Customer Service Representative

Dekalb, IL · On-site

$21.85 - $25.30/hr

We are looking for an experienced Sr. Customer Service Representative to support customer accounts and sales coordination for a semiconductor and electric components manufacturing environment in ...

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Labcorp Jobs Information

What is it like to work at Labcorp?

Labcorp is a global life sciences company that values innovation, collaboration, and a commitment to improving healthcare outcomes. The company's structure is organized into various business units, including clinical trials, medical diagnostics, and genetic testing, with a focus on creating a work environment that fosters teamwork and professional growth. Working at Labcorp may appeal to candidates who are passionate about advancing medical research and improving patient care, as the company offers opportunities for career development and contributions to groundbreaking scientific discoveries.

What makes Labcorp an attractive place to work?

Labcorp is a leading global life sciences company that plays a critical role in advancing healthcare through innovative diagnostics and drug development. The company offers a dynamic work environment that values collaboration, innovation, and employee growth, with opportunities for professionals to work on cutting-edge projects and develop their skills in a stable and supportive setting. By joining Labcorp, individuals can contribute to the company's mission of improving human health and have access to a range of career development opportunities, from training and mentorship to leadership roles and advancement.

Do workers at Labcorp get paid breaks?

Sometimes. Only some people get paid breaks.
57% of people say they don’t get paid breaks.
Based on data from 133 people who took the Breakroom Quiz between January 2026 and July 2026.

Does Labcorp pay people when they’re sick?

Yes. Most people get paid when they’re sick.
72% of people say they would get paid if they were sick but scheduled to work.
Based on data from 178 people who took the Breakroom Quiz between January 2026 and July 2026.

At Labcorp, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
90% of people say they have to use vacation days when they’re out sick.
Based on data from 176 people who took the Breakroom Quiz between January 2026 and July 2026.

Are part-time workers able to get health insurance from Labcorp?

Only some people who work part-time can get health insurance.
44% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 9 people who took the Breakroom Quiz between November 2024 and February 2025.

Do part-time workers get paid time off at Labcorp?

Most people who work part-time get paid time off.
76% of people who work part-time say they get paid time off
Based on data from 33 people who took the Breakroom Quiz between July 2025 and July 2026.

Is the health insurance from Labcorp affordable enough for their workers?

Most people say the health insurance costs are okay.
76% of people say the health insurance costs are okay
Based on data from 148 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people get paid time off at Labcorp?

Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 190 people who took the Breakroom Quiz between January 2026 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 65% of people with changing schedules find out their shifts one week or less ahead of time.
  • 16% of people with changing schedules find out their shifts two weeks ahead of time.
  • 5% of people with changing schedules find out their shifts three weeks ahead of time.
  • 14% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 111 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers at Labcorp worry about hours?

Most people don’t worry about getting enough hours.
88% of people report they don’t worry about getting enough hours.
Based on data from 188 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Labcorp workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
44% report that they don’t have enough control over which shifts they work.
Based on data from 165 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it for Labcorp workers to change shifts?

Some people find it hard to change shifts.
52% of people report that it’s hard to change shifts if they need to.
Based on data from 92 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to get time off at Labcorp?

Some people find it hard to get time off.
40% of people report it’s hard to get time off.
Based on data from 151 people who took the Breakroom Quiz between January 2026 and July 2026.

Do Labcorp managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
71% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 176 people who took the Breakroom Quiz between July 2025 and July 2026.

Do jobs at Labcorp spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 172 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to take sick days at Labcorp?

Some people find it hard to take sick days.
36% of people report that it’s hard to take time off if they are sick.
Based on data from 164 people who took the Breakroom Quiz between January 2026 and July 2026.

Is a Labcorp job good for students?

Most students say this is a good place to work if you’re studying.
73% of students report this is a good place to work if you’re studying.
Based on data from 44 people who took the Breakroom Quiz between June 2025 and June 2026.

Is working at Labcorp good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
68% of people who care for a child or other relative report this is a good place to work.
Based on data from 167 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Labcorp feel treated with respect by their managers?

Most people feel treated with respect by their managers.
74% of people say they’re treated with respect by their managers.
Based on data from 160 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people at Labcorp get to take their breaks without interruption?

Most people get breaks without interruption.
75% of people report that they get to take their breaks without interruption.
Based on data from 142 people who took the Breakroom Quiz between January 2026 and July 2026.

Is it stressful to work at Labcorp?

Most people feel stressed out here.
67% of people say they often feel stressed out at work.
Based on data from 181 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people at Labcorp enjoy their jobs?

Most people enjoy their job.
80% of people report they enjoy their job.
Based on data from 162 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people at Labcorp recommend working with their team?

Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 192 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people get enough training when they start at Labcorp?

Some people didn’t get enough training when they started.
38% of people report they didn’t get enough training when they started working here.
Based on data from 180 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people get support to advance at Labcorp?

Only some people are given support to advance their career here.
In the last year, 63% of people report not being given support to advance their career here.
Based on data from 163 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people think Labcorp’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
88% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 173 people who took the Breakroom Quiz between January 2026 and July 2026.

Do workers feel well informed about how Labcorp is doing?

Only some people feel well informed about how the company is doing.
53% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 167 people who took the Breakroom Quiz between January 2026 and July 2026.
What other companies are hiring for Senior Customer Service Representative jobs?
What are the most popular jobs at Labcorp?
What are the most popular categories at Labcorp?
Infographic showing various Senior Customer Service Representative job openings at Labcorp in the United States as of July 2026, with employment types broken down into 3% As Needed, 74% Full Time, 22% Part Time, and 1% Nights. Highlights an 97% Physical, 2% Hybrid, and 1% Remote job distribution.
Sr Customer Service Representative

Sr Customer Service Representative

Genuine Parts Company

Pasco, WA • On-site

$27.06 - $35.22/hr

Full-time

Medical, Retirement, PTO

Posted 10 days ago

Genuine Parts Company rating

7.0

Company rating: 7.0 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

215th of 373 rated retail wholesalers

Job description

SUMMARY:
Under limited supervision, the Senior Customer Service Representative responds to customer inquires and places customer orders to ensure customer expectations are accurately determined and met. This role has in-depth knowledge of the company's products and services. The Senior Customer Service Representative develops and broadens relationships with customers to fully understand needs and wants. This role provides guidance and advice to less experienced Customer Service Representatives.
COMPENSATION: $27.06 - $35.22/Hour
JOB DUTIES
  • Responds to complex customer inquires regarding products, provides quotes, and handles order entry.
  • Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).
  • Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.
  • May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.
  • Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
  • Orders items to ensure appropriate inventory levels are maintained for customers.
  • May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order.
  • Expedites backorders. May pull inventory and prepare order for shipment to customer.
  • Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory.
  • Determines the most cost effective shipping method for customer orders.
  • May handle customer returns.
  • May be assigned to one customer.
  • Provides coaching, guidance, and direction to less experienced Customer Service Representatives.
  • Assists less experienced Customer Service Representatives with addressing customer needs, including locating items and resolving problems.
  • May be responsible for quality and/or safety in the branch.
  • Performs other duties as assigned.

EDUCATION & EXPERIENCE
  • Typically requires a high school diploma or GED and five (5) or more years of related experience or an equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES
  • Reliability, organization, and attention to detail required.
  • Excellent communication skills including written, verbal, and listening.
  • Ability to multi-task and time management skills required.
  • Excellent computer skills.
  • Excellent negotiation skills.
  • Strong product knowledge.

PHYSICAL DEMANDS:
LICENSES & CERTIFICATIONS: Excellent driving record preferred. All company vehicles
are subject to continuous video monitoring.
SUPERVISORY RESPONSIBILITY: No Supervisory Responsibility
BUDGET RESPONSIBILITY: No
COMPANY INFORMATION:
Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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