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60 Formfactor Customer Service Representative Jobs Hiring Near You

Formfactor

Supervisor, Production

Livermore, CA · On-site

$84K - $111K/yr

Semiconductor companies rely upon FormFactor's products and services to accelerate profitability by optimizing device performance and advancing yield knowledge. The company serves customers through ...

Formfactor

Manufacturing Technician 1

Livermore, CA · On-site

$19.30 - $25.36/hr

Semiconductor companies rely upon FormFactor's products and services to accelerate profitability by optimizing device performance and advancing yield knowledge. The company serves customers through ...

Formfactor

Material Handler

Farmers Branch, TX · On-site

$16 - $19.50/hr

Semiconductor companies rely upon FormFactor's products and services to accelerate profitability by optimizing device performance and advancing yield knowledge. The company serves customers through ...

FormFactor

Material Handler

Farmers Branch, TX · On-site

$16 - $19.50/hr

Semiconductor companies rely upon FormFactor's products and services to accelerate profitability by optimizing device performance and advancing yield knowledge. The company serves customers through ...

Formfactor

Process Technician

Farmers Branch, TX · On-site

Semiconductor companies rely upon FormFactor's products and services to accelerate profitability by optimizing device performance and advancing yield knowledge. The company serves customers through ...

Formfactor

Material Handler 1

Livermore, CA

$19.30 - $25.36/hr

Semiconductor companies rely upon FormFactor's products and services to accelerate profitability by optimizing device performance and advancing yield knowledge. The company serves customers through ...

Formfactor

Probe Technician

Farmers Branch, TX · On-site

Semiconductor companies rely upon FormFactor's products and services to accelerate profitability by optimizing device performance and advancing yield knowledge. The company serves customers through ...

Formfactor

Sr Principal Technical Support Engineer

$136K - $178K/yr

Semiconductor companies rely upon FormFactor's products and services to accelerate profitability by optimizing device performance and advancing yield knowledge. The company serves customers through ...

Formfactor

QA Technician 2

Livermore, CA

$22.10 - $29.03/hr

Semiconductor companies rely upon FormFactor's products and services to accelerate profitability by optimizing device performance and advancing yield knowledge. The company serves customers through ...

New

Formfactor

Sr Manager, RF Design

Semiconductor companies rely upon FormFactor's products and services to accelerate profitability by optimizing device performance and advancing yield knowledge. The company serves customers through ...

Formfactor

Equipment Technician

Farmers Branch, TX · On-site

Semiconductor companies rely upon FormFactor's products and services to accelerate profitability by optimizing device performance and advancing yield knowledge. The company serves customers through ...

Formfactor

Assembly and Test Technician

Farmers Branch, TX · On-site

$16.75 - $21.25/hr

Semiconductor companies rely upon FormFactor's products and services to accelerate profitability by optimizing device performance and advancing yield knowledge. The company serves customers through ...

Formfactor

Technical Project Manager

Livermore, CA · On-site

$90K - $118K/yr

Semiconductor companies rely upon FormFactor's products and services to accelerate profitability by optimizing device performance and advancing yield knowledge. The company serves customers through ...

Formfactor

Plating Technician

Carlsbad, CA · On-site

$19.25 - $26.50/hr

Semiconductor companies rely upon FormFactor's products and services to accelerate profitability by optimizing device performance and advancing yield knowledge. The company serves customers through ...

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FormFactor Jobs Information

Do workers at FormFactor get paid breaks?

Yes. Most people get paid breaks.
80% of people say they get paid breaks.
Based on data from 5 people who took the Breakroom Quiz between June 2025 and April 2026.

Does FormFactor pay people when they’re sick?

Yes. Most people get paid when they’re sick.
88% of people say they would get paid if they were sick but scheduled to work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.

At FormFactor, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
83% of people say they have to use vacation days when they’re out sick.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and April 2026.

Is the health insurance from FormFactor affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 6 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people get paid time off at FormFactor?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and April 2026.

How easy is it to get time off at FormFactor?

Some people find it hard to get time off.
57% of people report it’s hard to get time off.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and April 2026.

Do jobs at FormFactor spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
40% of people report that their job takes up time that they don’t get paid for.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and April 2026.

How easy is it to take sick days at FormFactor?

Most people find it easy to take sick days.
75% of people report that it’s easy to take time off if they are sick.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at FormFactor feel treated with respect by their managers?

Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at FormFactor get to take their breaks without interruption?

Only some people get breaks without interruption.
38% of people report that their breaks get interrupted.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.

Is it stressful to work at FormFactor?

Some people feel stressed here.
63% of people say they often feel stressed at work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at FormFactor enjoy their jobs?

Only some people enjoy their job.
38% of people report they don’t enjoy their job.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at FormFactor recommend working with their team?

Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people get enough training when they start at FormFactor?

Some people didn’t get enough training when they started.
38% of people report they didn’t get enough training when they started working here.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people get support to advance at FormFactor?

Most people are given support to advance their career here.
In the last year, 71% of people report being given support to advance their career here.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people think FormFactor’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
67% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and April 2026.

Do workers feel well informed about how FormFactor is doing?

Only some people feel well informed about how the company is doing.
38% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Formfactor?

What are the most popular categories at Formfactor?

Infographic showing various Customer Service Representative job openings at Formfactor in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution.

Facilities Technician - Night Shift

Formfactor

Farmers Branch, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

FormFactor rating

6.7

Company rating: 6.7 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Forming Our Future together

FormFactor, Inc. (NASDAQ: FORM), is a leading provider of essential test and measurement technologies along the full semiconductor product life cycle - from characterization, modeling, reliability, and design de-bug, to qualification and production test. Semiconductor companies rely upon FormFactor's products and services to accelerate profitability by optimizing device performance and advancing yield knowledge. The company serves customers through its network of facilities in Asia, Europe, and North America.

Rooted in our core values - Focus on the Customer, Ownership & Accountability, Respectfully & Effectively Communicate, and Motivate & Develop People - we foster an environment where diverse perspectives are not only welcomed but celebrated. Everyone can make an impact here. Whether it's improving products, supporting customers, or positively influencing peers and the community, the contributions of our people matter.

Shift:

The regular hours for this position are Wednesday, Thursday, Friday and every other Saturday from 6:00pm to 6:15am. You will receive a 15% shift differential for working on the night shift.

Job Description:

We are seeking a dynamic Facilities Technician to support our newly acquired Farmer's Branch, TX semiconductor fabrication plant. This role is critical to the safe, reliable, and efficient operation of mechanical, electrical, and process utility systems that enable continuous fab operations. The ideal candidate is safety-focused, detail-oriented, and experienced in cleanroom or industrial environments.

Key Responsibilities:

  • Operations & Monitoring: Operate, monitor, and maintain facility systems including cleanroom/HVAC, ultrapure/deionized water (DIW), wastewater treatment, compressed air, process gases, chilled/hot water, vacuum systems, exhaust/abatement, and electrical distribution.

  • Preventive Maintenance: Perform routine inspections, PMs, calibration, and component replacements; maintain equipment health using CMMS and documented PM plans.

  • Troubleshooting & Repairs: Diagnose system irregularities; execute corrective actions and repairs to restore service and prevent recurrence.

  • Alarm & Emergency Response: Respond promptly to alarms, upsets, and emergency situations; coordinate with engineering, operations, and EHS; follow escalation and incident reporting protocols.

  • Documentation: Maintain accurate shift logs, operating parameters, maintenance records, work orders, and change management documentation.

  • Compliance & Safety: Ensure all work complies with FormFactor safety, quality, and environmental standards and applicable regulations (OSHA, TCEQ, EPA, City of Farmer's Branch).

  • Stakeholder Collaboration: Communicate and collaborate with engineers, contractors, and vendors on upgrades, shutdowns, repairs, and projects; support parts/equipment readiness.

  • Commissioning/Decommissioning: Support startup, commissioning, decommissioning, and qualification activities for new or upgraded equipment, including test plans and checklists.

  • Continuous Improvement: Identify reliability risks, propose improvements (procedures, spares, PM intervals), and contribute to root cause analysis (RCA).

  • Shift Participation: Work a rotating schedule; provide clear handoffs across shifts; participate in oncall rotation as needed.

Farmers Branch, TX

Benefits offered for this role include medical, dental, vision, EAP, short-term and long-term disability, life insurance, flexiblespendingand savings accounts, 401(k),ESPPand paid time off.

Skills:

Building Automation Systems, Facility Maintenance, Industrial Maintenance, Industrial Systems, Manufacturing Maintenance, Supervisory Control and Data Acquisition (SCADA)

Education & Experience:

Minimum of 2 - 4 years of related experience| Required

Equal Employment Opportunity Statement

FormFactor is an equal opportunity employer. FormFactor complies with all national, state, and local laws that seek to promote equal opportunities for any applicant or employee without regard to age, race, color, gender, gender identity/expression, national origin, sexual orientation, religion, disability, marital status, pregnancy or related condition, military service, or any other legally protected characteristics. These protections apply to all aspects of employment, including but not limited to, recruitment, hiring, training, promotions, and compensation.

For roles that are designated as remote-eligible, employees cannot be located in:AL, AK, AR, DE, GA, HI, IL, IA, KY, LA, ME, MD, MS, MO, NE, NV, NJ, NM, ND, OK, PA, RI, SC, SD, TN, WV, WI, WY. This list is continuously evolving and being updated, please check back with us if the state you live in is on the exclusion list. A role is remote-eligible only when it is listed as "Remote" in the job location.

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