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60 Formfactor Customer Service Representative Jobs Hiring Near You

Formfactor

Principal Field Service Engineer

Boulder, CO · On-site

$72K - $94K/yr

Semiconductor companies rely upon FormFactor's products and services to accelerate profitability by optimizing device performance and advancing yield knowledge. The company serves customers through ...

Formfactor

Senior Director, Sales

Livermore, CA · On-site +1

$315K - $414K/yr

Semiconductor companies rely upon FormFactor's products and services to accelerate profitability by optimizing device performance and advancing yield knowledge. The company serves customers through ...

Formfactor

Senior Field Service Engineer

Boulder, CO · On-site +1

$60K - $79K/yr

Semiconductor companies rely upon FormFactor's products and services to accelerate profitability by optimizing device performance and advancing yield knowledge. The company serves customers through ...

FormFactor, Inc.

Senior Field Service Engineer

Boulder, CO · On-site

$60K - $79K/yr

Semiconductor companies rely upon FormFactor's products and services to accelerate profitability by optimizing device performance and advancing yield knowledge. The company serves customers through ...

Formfactor

Director, Sales

$276K - $362K/yr

Semiconductor companies rely upon FormFactor's products and services to accelerate profitability by optimizing device performance and advancing yield knowledge. The company serves customers through ...

FormFactor, Inc.

Senior Director, Sales

Livermore, CA · On-site

$315K - $414K/yr

Semiconductor companies rely upon FormFactor's products and services to accelerate profitability by optimizing device performance and advancing yield knowledge. The company serves customers through ...

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FormFactor Jobs Information

Do workers at FormFactor get paid breaks?

Yes. Most people get paid breaks.
80% of people say they get paid breaks.
Based on data from 5 people who took the Breakroom Quiz between June 2025 and April 2026.

Does FormFactor pay people when they’re sick?

Yes. Most people get paid when they’re sick.
88% of people say they would get paid if they were sick but scheduled to work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.

At FormFactor, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
83% of people say they have to use vacation days when they’re out sick.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and April 2026.

Is the health insurance from FormFactor affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 6 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people get paid time off at FormFactor?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and April 2026.

How easy is it to get time off at FormFactor?

Some people find it hard to get time off.
57% of people report it’s hard to get time off.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and April 2026.

Do jobs at FormFactor spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
40% of people report that their job takes up time that they don’t get paid for.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and April 2026.

How easy is it to take sick days at FormFactor?

Most people find it easy to take sick days.
75% of people report that it’s easy to take time off if they are sick.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at FormFactor feel treated with respect by their managers?

Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at FormFactor get to take their breaks without interruption?

Only some people get breaks without interruption.
38% of people report that their breaks get interrupted.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.

Is it stressful to work at FormFactor?

Some people feel stressed here.
63% of people say they often feel stressed at work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at FormFactor enjoy their jobs?

Only some people enjoy their job.
38% of people report they don’t enjoy their job.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at FormFactor recommend working with their team?

Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people get enough training when they start at FormFactor?

Some people didn’t get enough training when they started.
38% of people report they didn’t get enough training when they started working here.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people get support to advance at FormFactor?

Most people are given support to advance their career here.
In the last year, 71% of people report being given support to advance their career here.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people think FormFactor’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
67% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and April 2026.

Do workers feel well informed about how FormFactor is doing?

Only some people feel well informed about how the company is doing.
38% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Formfactor?

What are the most popular categories at Formfactor?

Infographic showing various Customer Service Representative job openings at Formfactor in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution.

Field Service Engineer, Probe Card

FormFactor, Inc.

Beaverton, OR • On-site

$50K - $66K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

FormFactor rating

6.7

Company rating: 6.7 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Forming Our Future together
FormFactor, Inc. (NASDAQ: FORM), is a leading provider of essential test and measurement technologies along the full semiconductor product life cycle - from characterization, modeling, reliability, and design de-bug, to qualification and production test. Semiconductor companies rely upon FormFactor's products and services to accelerate profitability by optimizing device performance and advancing yield knowledge. The company serves customers through its network of facilities in Asia, Europe, and North America.
Rooted in our core values - Focus on the Customer, Ownership & Accountability, Respectfully & Effectively Communicate, and Motivate & Develop People - we foster an environment where diverse perspectives are not only welcomed but celebrated. Everyone can make an impact here. Whether it's improving products, supporting customers, or positively influencing peers and the community, the contributions of our people matter.
Shift:
The regular hours for this position are day shift.
Job Description:
Overview:
The Field Service Engineer - Probe Card will provide technical support and service to customers. This role requires strong hand-eye coordination and the ability to work under a microscope to manipulate microscopic wires using tweezers. The ideal candidate will have basic electronic diagnostic skills for troubleshooting and repairing circuits, proficiency in Microsoft Excel and Word, and excellent communication skills. A successful candidate is a self-starter, organized, and committed to delivering outstanding customer service.
Key Responsibilities:
  • Provide remote technical support and service to probe card customers.
  • Work under a microscope to manipulate microscopic wires using tweezers.
  • Use Microsoft Excel and Word to document work and communicate with customers.
  • Work independently without daily supervision, maintaining flexibility and organization.
  • Diagnose and troubleshoot basic electronic issues.
  • Deliver excellent customer service and ensure customer satisfaction.

Skills:
Communication, Customer Satisfaction, Electronic Diagnostics, Eye-Hand Coordination, Microsoft Office, Operating Microscopes, Self-Starter, Soldering
Education & Experience:
No previous professional experience | Required
Pay Range:
$50,400.00 - $66,150.00
Pay Range Explained:
This role in Beaverton, Oregon pays between $50,400.00 and $66,150.00 per year, depending on your experience, skills, and background. Pay may vary in other locations. We offer a full benefits package, including medical, dental, vision, life insurance, disability coverage, a 401(k) with company match, employee stock purchase plan (ESPP), and paid time off. You'll also be eligible for quarterly profit-sharing bonuses and flexible spending or savings accounts.
Equal Employment Opportunity Statement
FormFactor is an equal opportunity employer. FormFactor complies with all national, state, and local laws that seek to promote equal opportunities for any applicant or employee without regard to age, race, color, gender, gender identity/expression, national origin, sexual orientation, religion, disability, marital status, pregnancy or related condition, military service, or any other legally protected characteristics. These protections apply to all aspects of employment, including but not limited to, recruitment, hiring, training, promotions, and compensation.

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