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60 Five9 Business Development Representative Jobs Hiring Near You

Five9

OR · On-site

Establish early credibility and cultivate strong relationships with existing customers to understand their business needs and challenges. Sales Strategy Development: * Collaborate with the Five9 team ...

Five9

OR · On-site

Establish early credibility and cultivate strong relationships with existing customers to understand their business needs and challenges. Sales Strategy Development: * Collaborate with the Five9 team ...

Five9

Manager, Sales Commissions - Contractor

... and business initiatives. * Perform and oversee calculation validation, tie-outs, and variance ... Five9 embraces diversity and is committed to building a team that represents a variety of ...

Five9

Enterprise Sales Account Director

San Ramon, CA · On-site +1

... business needs and challenges. Sales Strategy Development: * Collaborate with the Five9 team to ... represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the ...

Five9

Commercial Account Director

San Ramon, CA · On-site +1

... business needs and challenges. Sales Strategy Development: * Collaborate with the Five9 team to ... represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the ...

Five9

Mid-Market Account Director

San Ramon, CA · On-site +1

... business needs and challenges. Sales Strategy Development: * Collaborate with the Five9 team to ... represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the ...

Five9

OR · On-site

Establish early credibility and cultivate strong relationships with existing customers to understand their business needs and challenges. Sales Strategy Development: * Collaborate with the Five9 team ...

Five9

Mid-Market Account Director

... business needs and challenges. Sales Strategy Development: * Collaborate with the Five9 team to ... represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the ...

Five9

Associate Solution Consultant

$48K - $112K/yr

... the Five9 platform. * Understand business requirements and communicate the value of solving ... represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the ...

Five9

Enterprise Sales Director - Pacific Northwest

$86K - $167K/yr

We look for business athletes who are aggressive team players - hungry, nimble and intelligent ... Five9 embraces diversity and is committed to building a team that represents a variety of ...

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Enterprise Sales Account Director

Five9

OR • On-site

Full-time

Re-posted 6 days ago

Job description

The Enterprise Account Director is responsible for customer relationships and overall account strategy within a defined set of existing accounts.  The Enterprise Account Director's primary responsibility is establishing yourself as a trusted advisor.  In doing so, drive new revenue opportunities of Five9's products and services.  This is a hunting role; however, it comes with a hunting license for a clearly defined list of customers already doing business with Five9. 

A successful Enterprise Account Director must be a self-starter with a closer mentality who will manage the relationships and drive new business while ensuring customer retention. 

We are looking for business athletes who are assertive team players - hungry, nimble, and intelligent - with the ability and willingness to close a mix of complex sales cycles, while maintaining the more day-to-day transactional business. 

This role is focused on relationship selling and requires up to 50% travel.

Key Responsibilities:

Customer Relationship Management:

  • Establish early credibility and cultivate strong relationships with existing customers to understand their business needs and challenges.

Sales Strategy Development:

  • Collaborate with the Five9 team to develop a comprehensive sales strategy.  Utilizing the wide range of talent that Five9 brings to the marketplace.
  • Identify growth opportunities that the customer would benefit by taking advantage of, uncover other divisions within your customer's organization, and develop tailored approaches to capitalize on them.

Upselling and Cross-selling:

  • Proactively identify opportunities to upsell additional Five9 products or services to existing customers.
  • Strong focus on Five9's AI offerings to improve efficiency in the Contact Center.
  • Develop and present compelling proposals that showcase the value of expanding their engagement with Five9.

Market and Competitor Analysis:

  • Stay informed about industry trends, market dynamics, and competitor activities.
  • Use this knowledge to position Five9 as a leader and differentiate our offerings.

Key Responsibilities (continued):

  • Create and drive revenue within a specified region or list of named accounts.
  • Generate business opportunities through professional networking and cold-calling.
  • Drive brand awareness, campaigns, and lead generation via networking, associations, etc.
  • Meet and exceed all quarterly and annual sales quotas.
  • Own the sales cycle from lead generation to closure.
  • Develop business plan and present the business plan during quarterly review sessions.
  • Maintain account and opportunity forecasting within our internal forecasting system (SFDC)
  • Self-generate leads from a personal connection, referral partners, and regional networking events
  • Ensure 100% customer satisfaction and retention throughout the Implementation and Support experience.

Key Qualifications:

  • Minimum of 12 years of successful experience in sales, with a track record of exceeding targets. Preferably in the CCaaS and/or SaaS with agent count of 100 - 3,000>
  • Be able to work independently and as part of a team in a fast pace, rapid change environment.
  • Success selling at the C-level
  • Documented track record of sales excellence
  • A proven sales hunter and closer
  • Superior professional presence and business acumen
  • Ability to travel up to 50%

In conclusion, the Account Director role at Five9 offers a unique opportunity to contribute to the growth of our business by strategically managing existing accounts and identifying new avenues for expansion.

Apply