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Equitable

60 Equitable Customer Service Representative Jobs Hiring Near You

Equitable

Disbursement Underwriter (REMOTE)

$48K - $52K/yr

Equitable is looking for a Disbursement Underwriter. Reporting to the Inforce Processing Team, the ... HS Diploma or equivalent * 1 years of experience in customer service or fraud prevention

Equitable

Senior Manager, 401(k)

Syracuse, NY · On-site

One of the hallmarks of our proud heritage is providing world-class customer service. We're always ... AXA Equitable participates in the E-Verify program. In addition to competitive compensation and an ...

Equitable

OR

$48K - $52K/yr

Equitable is looking for a Disbursement Underwriter. Reporting to the Inforce Processing Team, the ... HS Diploma or equivalent * 1 years of experience in customer service or fraud prevention

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Equitable Jobs Information

What is it like to work at Equitable?

Equitable is a company that values collaboration and innovation, fostering a culture of teamwork and mutual support among its employees. The company's structure is designed to promote a dynamic work environment, with various teams working together to achieve its mission of helping people and businesses prosper. Working at Equitable may appeal to candidates who are passionate about making a positive impact and are looking for a challenging and rewarding career in the financial services industry.

Does Equitable pay people when they’re sick?

Yes. Most people get paid when they’re sick.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and March 2026.

How easy is it to get time off at Equitable?

Most people find it easy to get time off.
95% of people report it’s easy to get time off.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and February 2026.

How easy is it to take sick days at Equitable?

Most people find it easy to take sick days.
90% of people report that it’s easy to take time off if they are sick.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at Equitable feel treated with respect by their managers?

Most people feel treated with respect by their managers.
85% of people say they’re treated with respect by their managers.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at Equitable get to take their breaks without interruption?

Most people get breaks without interruption.
94% of people report that they get to take their breaks without interruption.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and March 2026.

Is it stressful to work at Equitable?

Some people feel stressed out here.
58% of people say they often feel stressed out at work.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at Equitable enjoy their jobs?

Most people enjoy their job.
67% of people report they enjoy their job.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at Equitable recommend working with their team?

Only some people recommend working with their team.
43% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people get enough training when they start at Equitable?

Some people didn’t get enough training when they started.
37% of people report they didn’t get enough training when they started working here.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people get support to advance at Equitable?

Most people are given support to advance their career here.
In the last year, 71% of people report being given support to advance their career here.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people think Equitable’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
67% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and March 2026.

Do workers feel well informed about how Equitable is doing?

Most people feel well informed about how the company is doing.
83% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and March 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Equitable?
What are the most popular categories at Equitable?
Infographic showing various Customer Service Representative job openings at Equitable in the United States as of May 2026, with employment types broken down into 93% Full Time, 5% Part Time, and 2% Contract. Highlights an 54% Physical, 6% Hybrid, and 40% Remote job distribution.
Sr Associate - Customer Service Representative

Sr Associate - Customer Service Representative

Equitable

Syracuse, NY • On-site

$19 - $26.25/hr

Other

Medical, Retirement

This job post has expired today. Applications are no longer accepted.

Equitable rating

8.2

Company rating: 8.2 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

Job description

Company Description

AXA is a leading financial protection company, committed to fostering and maintaining a diverse, multicultural and inclusive environment, and one of the nation’s premier providers of life insurance and annuity products. The organization was established in 1859 and we are committed now more than ever to helping clients meet financial goals in all stages of their lives. One of the hallmarks of our proud heritage is providing world-class customer service.
We're always looking for smart and talented people to help us develop new and innovative ways to expand our product portfolio, reach new customers and serve well the clients already a part of the AXA family.

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Job Purpose

As a Customer Service Representative, the individual is responsible for handling incoming 800# calls along with any written correspondence from annuitants, retirees and clients. Providing them professional, high quality and timely customer service.  Following established business and compliance guidelines.  In addition, executes transactions associated with incoming service requests. Accountable to maintain product and procedure knowledge.  

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Qualifications

Basic:

• College graduate or 2-3 years equivalent work experience in customer service. 
 

Preferred:

• Outstanding customer service and communication skills.
• Maintain a positve, problem-solving approach and spirit of cooperation in a team enviroment.
• Ability to prioritze workload and complete assigned work within established service levels 
• Strong decision-making and problemsolving skills 
• General knowledge of Microsoft Office applications: Word, Excel and Access
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Other information
NOTE: AXA participates in the E-Verify program.
 
In addition to competitive compensation and an outstanding benefits package including 401 (k) and medical programs, we offer the opportunity for continued professional development in a congenial corporate environment.
 
AXA is committed to providing equal employment opportunities to our employees, applicants and candidates based on individual qualifications, without regard to race, color, religion, gender, gender identity and expression, age, national origin, mental or physical disabilities, sexual orientation, veteran status, genetic information or any other class protected by federal, state and local laws.
 

What Equitable employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Equitable

Sourced by ZipRecruiter

At Equitable, we're a team of over ten thousand strong; committed to helping our clients secure their financial well-being so that they can pursue long and fulfilling lives. We turn challenges into opportunities by thinking, working, and leading differently - where everyone is a leader. We encourage every employee to leverage their unique talents to become a force for good at Equitable and in their local communities. We are continuously investing in our people by offering growth, internal mobility, comprehensive compensation and benefits to support overall well-being, flexibility, and a culture of collaboration and teamwork. We are looking for talented, dedicated, purposeful people who want to make an impact. Join Equitable and pursue a career with purpose.

Industry

Finance and insurance

Company size

5,001 - 10,000 Employees

Headquarters location

New York, NY, US

Year founded

1859

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