Entergy
Entergy

60 Entergy Customer Service Representative Jobs Hiring Near You

... customers across all of Entergy's electric service territories in Texas, Louisiana, New Orleans, Arkansas, and Mississippi. This role within the Advanced Network Planning team will focus on ...

Communicate and cooperate in a professional manner with peers, supervision and internal customers ... As a provider of essential services, Entergy expects its employees to be available to work ...

... services. This position is additionally responsible for managing the transmission relationship of Entergy's largest interconnection customers at both retail and wholesale levels including reliability ...

Engineer I - Sr (Utility)

Jefferson, LA · On-site

$97K - $133K/yr

Job Summary Responsible for meeting with customers to determine electric needs and requirements ... As a provider of essential services, Entergy expects its employees to be available to work ...

Ability to converse with customers in a professional and courteous manner * Must be committed to ... As a provider of essential services, Entergy expects its employees to be available to work ...

Communicate and cooperate in a professional manner with peers, supervision and internal customers ... As a provider of essential services, Entergy expects its employees to be available to work ...

Entergy Texas, Inc.-GTX JOB SUMMARY/PURPOSE This position supports Entergy Texas distribution ... Minimum experience required of the position 5+ years of experience in customer service, engineering ...

Ability to converse with customers in a professional and courteous manner * Must be committed to ... As a provider of essential services, Entergy expects its employees to be available to work ...

Entergy Texas, Inc.-GTX JOB SUMMARY/PURPOSE This position supports Entergy Texas distribution ... Minimum experience required of the position 5+ years of experience in customer service, engineering ...

System Operator - Transmission I-Sr

Jackson, MS · On-site

$16.25 - $19.75/hr

Entergy Services, LLC *** This position will be filled as a System Operator I, II or Sr. based on ... Communicate transmission system status to internal and external customers as permitted by FERC ...

Onsite Legal Entity: Entergy Mississippi, LLC **This position can be located in Grenada or ... Interfaces with a number of operational, customer service Engineering, Vegetation, Customer Service ...

... representation of reliability team in meetings, and delivery of reliability and other metrics ... As a provider of essential services, Entergy expects its employees to be available to work ...

... services. This position is additionally responsible for managing the transmission relationship of Entergy's largest interconnection customers at both retail and wholesale levels including reliability ...

Entergy Services, LLC ***This position may be filled as an Accountant Lead or Senior Lead depending ... Provides customer service to internal and external customers. * Provide leadership in a project or ...

Showing results 21-40

Entergy Jobs Information

What is it like to work at Entergy?

Entergy is a company that values a culture of safety, reliability, and customer satisfaction, with a strong focus on community involvement and environmental stewardship. As a leading energy provider, Entergy operates a diverse range of power plants and transmission systems, employing a team of skilled professionals in various roles, from engineering and operations to customer service and IT. Working at Entergy may appeal to candidates who are passionate about the energy industry and seeking a challenging, dynamic work environment with opportunities for professional growth and development.

What makes Entergy an attractive place to work?

Entergy is a leading integrated energy company that operates a diverse portfolio of electric and gas utilities, providing essential services to millions of customers across the United States. The company offers a dynamic work environment that values innovation, collaboration, and employee development, with opportunities for employees to contribute to the design and implementation of cutting-edge energy solutions. By joining Entergy, professionals can pursue a wide range of career paths, from engineering and operations to customer service and corporate leadership, and make a meaningful impact on the communities they serve.

Do workers at Entergy get paid breaks?

Yes. Most people get paid breaks.
76% of people say they get paid breaks.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and August 2026.

Does Entergy pay people when they’re sick?

Yes. Most people get paid when they’re sick.
94% of people say they would get paid if they were sick but scheduled to work.
Based on data from 31 people who took the Breakroom Quiz between August 2025 and August 2026.

At Entergy, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
67% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from Entergy affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 31 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Entergy?

Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 31 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 63% of people with changing schedules find out their shifts one week or less ahead of time.
  • 13% of people with changing schedules find out their shifts two weeks ahead of time.
  • 3% of people with changing schedules find out their shifts three weeks ahead of time.
  • 20% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 30 people who took the Breakroom Quiz between November 2024 and August 2026.

Do workers at Entergy worry about hours?

Most people don’t worry about getting enough hours.
92% of people report they don’t worry about getting enough hours.
Based on data from 59 people who took the Breakroom Quiz between November 2024 and August 2026.

Do Entergy workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
66% report that they don’t have enough control over which shifts they work.
Based on data from 58 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it for Entergy workers to change shifts?

Some people find it hard to change shifts.
60% of people report that it’s hard to change shifts if they need to.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to get time off at Entergy?

Most people find it easy to get time off.
83% of people report it’s easy to get time off.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Entergy managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
77% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 62 people who took the Breakroom Quiz between November 2024 and August 2026.

Do jobs at Entergy spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
16% of people report that their job takes up time that they don’t get paid for.
Based on data from 62 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to take sick days at Entergy?

Most people find it easy to take sick days.
83% of people report that it’s easy to take time off if they are sick.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.

Is working at Entergy good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
43% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 30 people who took the Breakroom Quiz between April 2025 and March 2026.

Do people at Entergy feel treated with respect by their managers?

Most people feel treated with respect by their managers.
87% of people say they’re treated with respect by their managers.
Based on data from 76 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Entergy get to take their breaks without interruption?

Only some people get breaks without interruption.
44% of people report that their breaks get interrupted.
Based on data from 71 people who took the Breakroom Quiz between November 2024 and August 2026.

Is it stressful to work at Entergy?

Most people feel stressed here.
73% of people say they often feel stressed at work.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Entergy enjoy their jobs?

Most people enjoy their job.
74% of people report they enjoy their job.
Based on data from 31 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Entergy recommend working with their team?

Only some people recommend working with their team.
35% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 31 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Entergy?

Some people didn’t get enough training when they started.
53% of people report they didn’t get enough training when they started working here.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Entergy?

Most people are given support to advance their career here.
In the last year, 78% of people report being given support to advance their career here.
Based on data from 74 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people think Entergy’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 75 people who took the Breakroom Quiz between November 2024 and August 2026.

Do workers feel well informed about how Entergy is doing?

Only some people feel well informed about how the company is doing.
40% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 77 people who took the Breakroom Quiz between November 2024 and August 2026.

What other companies are hiring for Customer Service Representative jobs?

Infographic showing various Customer Service Representative job openings at Entergy in the United States as of August 2026, with employment types broken down into 1% Internship, and 99% Full Time. Highlights an 92% Physical, and 8% Hybrid job distribution.

Engineer I-SR (DER Planning)

Entergy

Jackson, MS • Hybrid

Full-time

Re-posted 28 days ago


Entergy rating

8.1

Company rating: 8.1 out of 10

Based on 85 frontline employees who took The Breakroom Quiz

30th of 53 rated energy and utility


Job description

Job Title: Engineer I-SR (DER Planning)

Work Place Flexibility: Hybrid 

Legal Entity: Entergy Services, LLC 

This position will be filled as an Engineer I -Sr based on qualifications.

**This position may be located in any of the following cities located within Entergy's service territory: Little Rock, Arkansas, The Woodlands, Texas, New Orleans, Louisiana, or Jackson, Mississippi”**

Job Summary/Purpose

Entergy is incorporating and improving management of distributed energy resources (DERs), developing new and innovative solutions that provide resiliency to customers and responsive to evolving customer needs. The Distributed Energy Resources (DERs) Planning Engineer plays a critical role in this transformation by performing engineering analyses in support of the team’s efforts to plan, design, and implement utility scale and customer-driven solutions that utilize distributed energy resources (DERs) for residential, commercial, and industrial customers across all of Entergy’s electric service territories in Texas, Louisiana, New Orleans, Arkansas, and Mississippi.

This role within the Advanced Network Planning team will focus on performing engineering analyses and planning of DER to assess critical areas such as: interconnection impact studies, hosting capacity, technology adoption sensitivities, future capacity additions, non-wire alternative and microgrid projects, and reliability improvement opportunities.  Additionally, the successful candidate will support various company strategic initiatives related to grid modernization and DER integration, provide mentorship to other Entergy employees, and be one of the company’s thought-leaders on all things related to DER engineering. The candidate should have a strong technical background and be comfortable working in an agile, fast-paced, technical environment.

Job Duties/Responsibilities

  • Perform engineering analyses for DERs related to interconnection impact studies, hosting capacity, customer's adoption forecasting, non-wire alternative and microgrid projects, future capacity additions, and reliability improvement opportunities.
  • Utilize distribution system modeling and analytic techniques to plan for the customer's adoption of technology, while maintaining the integrity of the grid, and translate the results into customer solution roadmaps, standards, and processes.
  • Perform distribution system modeling and analysis focused on DERs such as solar PV, energy storage, demand response, EVs, etc.
  • Model DERs and identify system impact and develop improvement opportunities on voltage, thermal, power factor, power quality, reliability, and contingency events.
  • Work closely with Distribution Standards, distribution regional field engineering, Distribution Asset Planning, Distribution Automation and Protection, Op Co regional customer service, distribution line supervisors, the Distribution Operations Center, and other key stakeholders regarding DER interconnections, emerging technologies, processes, and procedures.
  • Build relationships with key internal and external stakeholders and monitoring technology developments in the area of power system modeling, simulation, and analytics.
  • Assist with storm restoration efforts in a local, state, or system capacity.

Minimum Requirements

Minimum education required of the position

Bachelor's Degree in Engineering Discipline (typically Electrical, Mechanical, Civil and Chemical, Industrial) from four year accredited institution. 

Preferred: Bachelor’s degree in Electrical Engineering and/or Master’s in Engineering Discipline.

Minimum experience required of the position

  • Engineer I – 0-2 years experience in an engineering discipline.
  • Engineer II – 2+ years experience in an engineering discipline.
  • Engineer III - 4+ years experience in an engineering discipline.
  • Sr Engineer - 6+ years experience in an engineering discipline

Preferred Experience:

  • Experience modeling or analyzing Distributed Energy Resources.
  • Experience performing engineering analyses and power flow modeling for a utility or similar organization.
  • Strong engineering analysis and problem solving skills.
  • Thorough understanding of procedures, programs, and standards.


Minimum knowledge, skills, and abilities required of the position

  • Strong engineering judgment.
  • Strong written and oral communication skills.
  • Strong communicator both at tactical and strategic levels with experience discussing complex topics in a simple, easy-to-understand way.
  • Demonstrated teamwork skills and ability to execute projects in a matrix organization.
  • Demonstrated ability to manage multiple projects simultaneously.
  • Ability to work well under pressure.
  • Required to work safely and follow all Entergy safety policies and procedures.
  • Ability to recognize hazards in the workplace and have the ability to mitigate the hazards.
  • Ability to meet the public in a pleasant and tactful manner and understand the importance of delivering a high level of customer service.
  • Demonstrated acceptance of a diverse and inclusive work environment and customer base.
  • Ability to recognize opportunities for process improvement and have the ability to enact change.

Primary Location: Mississippi-Jackson Mississippi : Jackson || Arkansas : Little Rock || Louisiana : New Orleans || Texas : The Woodlands 
Job Function: Engineering
FLSA Status: Professional 
Relocation Option: No Relocation Offered
Union description/code: NON BARGAINING UNIT 
Number of Openings: 1
Req ID: 122205
Travel Percentage:Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEO page, or see statements below.

EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 
The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

 Know Your Rights: Workplace Discrimination is Illegal

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment.  Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.

EEI Testing:

One way that Entergy has found to identify and assess the abilities and skills needed for certain jobs is through pre-employment testing. If this position does require an EEI test, the type of test will be located under the qualifications section of the job posting. If you are invited to a test session, we strongly recommend you review and complete the practice test as well as review the testing brochure for your respective test.  The test brochure will give you critical information on the test such as time allocated and number of questions.  Also, keep in mind that the actual test is timed; you should practice timing yourself while doing the practice tests. The practice test information and test brochures can be located by going to the EEI website, http://www.eei.org/practicetests, Logon ID:  entergy, password:  practice test (2 words). Travel expenses incurred in connection with EEI testing are non-reimbursable.

In addition to EEI testing there is also Fit-for-Duty testing which will identify and assess the abilities and skills needed for certain jobs. If this position does require Fit-for-Duty testing, the type of test will be located under the qualifications section of the job posting.

WORKING CONDITIONS:
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.


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