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60 Entergy Customer Service Jobs Hiring Near You

Entergy

Application Developer

New Orleans, LA · On-site

Entergy Services, LLC Job Summary/Purpose Entergy is seeking an application developer to support custom app development for the Integrated Customer Organization. This position will be a member of an ...

Entergy

Application Developer

New Orleans, LA · On-site

Entergy Services, LLC Job Summary/Purpose Entergy is seeking an application developer to support custom app development for the Integrated Customer Organization. This position will be a member of an ...

Entergy

Application Developer

New Orleans, LA · Hybrid

Entergy Services, LLC Job Summary/Purpose Entergy is seeking an application developer to support custom app development for the Integrated Customer Organization. This position will be a member of an ...

Entergy

Energy Market Analyst

New Orleans, LA · On-site

Entergy Services, LLC JOB SUMMARY/PURPOSE: This role is part of a team that performs market and customer research, economic modeling and analysis on subjects that have key implications for ETR ...

Entergy

Energy Market Analyst

New Orleans, LA

Entergy Services, LLC JOB SUMMARY/PURPOSE: This role is part of a team that performs market and customer research, economic modeling and analysis on subjects that have key implications for ETR ...

Entergy

Shift Serviceman

Jackson, MS

$21.75 - $29.50/hr

Entergy Mississippi, LLC The person filling this position must be self-motivated, communicate and ... quality customer service and a high degree of customer satisfaction. Requirements: - Work alone ...

Entergy

Shift Serviceman

Jackson, MS · On-site

$21.75 - $29.50/hr

Entergy Mississippi, LLC The person filling this position must be self-motivated, communicate and ... quality customer service and a high degree of customer satisfaction. Requirements: - Work alone ...

Entergy

Service Operator (Work Dispatch)

Luling, LA · On-site

Entergy Services, LLC JOB SUMMARY/PURPOSE: Responsible for maintaining and acting as custodian of ... Possess excellent communication skills, both written and oral with internal and external customers.

Entergy

Service Operator (Work Dispatch)

Luling, LA

Entergy Services, LLC JOB SUMMARY/PURPOSE: Responsible for maintaining and acting as custodian of ... Possess excellent communication skills, both written and oral with internal and external customers.

Entergy

National Account Executive

New Orleans, LA · On-site

JOB SUMMARY/PURPOSE Provide technical, commercial, and customer-service support through dedicated account management for Entergy's National, Middle-Market C&I, and Large Governmental customer ...

Entergy

National Account Executive

New Orleans, LA

JOB SUMMARY/PURPOSE Provide technical, commercial, and customer-service support through dedicated account management for Entergy's National, Middle-Market C&I, and Large Governmental customer ...

Entergy

Ops Coordinator - Vegetation

New Orleans, LA · On-site

Entergy New Orleans, LLC Job Responsibilities • Safely perform functions of the Operations ... customer service attitude in dealing with internal and external customers, • Respond to all ...

Entergy

Engineer I-SR (DER Planning)

Jackson, MS · Hybrid

... customers across all of Entergy's electric service territories in Texas, Louisiana, New Orleans, Arkansas, and Mississippi. This role within the Advanced Network Planning team will focus on ...

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Entergy Jobs Information

What is it like to work at Entergy?

Entergy is a company that values a culture of safety, reliability, and customer satisfaction, with a strong focus on community involvement and environmental stewardship. As a leading energy provider, Entergy operates a diverse range of power plants and transmission systems, employing a team of skilled professionals in various roles, from engineering and operations to customer service and IT. Working at Entergy may appeal to candidates who are passionate about the energy industry and seeking a challenging, dynamic work environment with opportunities for professional growth and development.

What makes Entergy an attractive place to work?

Entergy is a leading integrated energy company that operates a diverse portfolio of electric and gas utilities, providing essential services to millions of customers across the United States. The company offers a dynamic work environment that values innovation, collaboration, and employee development, with opportunities for employees to contribute to the design and implementation of cutting-edge energy solutions. By joining Entergy, professionals can pursue a wide range of career paths, from engineering and operations to customer service and corporate leadership, and make a meaningful impact on the communities they serve.

Do workers at Entergy get paid breaks?

Yes. Most people get paid breaks.
76% of people say they get paid breaks.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and August 2026.

Does Entergy pay people when they’re sick?

Yes. Most people get paid when they’re sick.
94% of people say they would get paid if they were sick but scheduled to work.
Based on data from 31 people who took the Breakroom Quiz between August 2025 and August 2026.

At Entergy, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
67% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from Entergy affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 31 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Entergy?

Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 31 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 63% of people with changing schedules find out their shifts one week or less ahead of time.
  • 13% of people with changing schedules find out their shifts two weeks ahead of time.
  • 3% of people with changing schedules find out their shifts three weeks ahead of time.
  • 20% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 30 people who took the Breakroom Quiz between November 2024 and August 2026.

Do workers at Entergy worry about hours?

Most people don’t worry about getting enough hours.
92% of people report they don’t worry about getting enough hours.
Based on data from 59 people who took the Breakroom Quiz between November 2024 and August 2026.

Do Entergy workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
66% report that they don’t have enough control over which shifts they work.
Based on data from 58 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it for Entergy workers to change shifts?

Some people find it hard to change shifts.
60% of people report that it’s hard to change shifts if they need to.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to get time off at Entergy?

Most people find it easy to get time off.
83% of people report it’s easy to get time off.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Entergy managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
77% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 62 people who took the Breakroom Quiz between November 2024 and August 2026.

Do jobs at Entergy spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
16% of people report that their job takes up time that they don’t get paid for.
Based on data from 62 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to take sick days at Entergy?

Most people find it easy to take sick days.
83% of people report that it’s easy to take time off if they are sick.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.

Is working at Entergy good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
43% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 30 people who took the Breakroom Quiz between April 2025 and March 2026.

Do people at Entergy feel treated with respect by their managers?

Most people feel treated with respect by their managers.
87% of people say they’re treated with respect by their managers.
Based on data from 76 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Entergy get to take their breaks without interruption?

Only some people get breaks without interruption.
44% of people report that their breaks get interrupted.
Based on data from 71 people who took the Breakroom Quiz between November 2024 and August 2026.

Is it stressful to work at Entergy?

Most people feel stressed here.
73% of people say they often feel stressed at work.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Entergy enjoy their jobs?

Most people enjoy their job.
74% of people report they enjoy their job.
Based on data from 31 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Entergy recommend working with their team?

Only some people recommend working with their team.
35% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 31 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Entergy?

Some people didn’t get enough training when they started.
53% of people report they didn’t get enough training when they started working here.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Entergy?

Most people are given support to advance their career here.
In the last year, 78% of people report being given support to advance their career here.
Based on data from 74 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people think Entergy’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 75 people who took the Breakroom Quiz between November 2024 and August 2026.

Do workers feel well informed about how Entergy is doing?

Only some people feel well informed about how the company is doing.
40% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 77 people who took the Breakroom Quiz between November 2024 and August 2026.

What are the most popular job types at Entergy?

    What are the most popular jobs at Entergy?

    What are the most popular categories at Entergy?

    Infographic showing various Customer Service job openings at Entergy in the United States as of August 2026, with employment types broken down into 1% Internship, 98% Full Time, and 1% Part Time. Highlights an 89% Physical, 8% Hybrid, and 3% Remote job distribution.

    Application Developer

    Entergy

    New Orleans, LA • On-site

    Full-time

    Re-posted 12 days ago

    Entergy rating

    8.1

    Company rating: 8.1 out of 10

    Based on 85 frontline employees who took The Breakroom Quiz

    29th of 53 rated energy and utility

    Job description

    Work Place Flexibility: Hybrid
    Legal Entity: Entergy Services, LLC
    Job Summary/Purpose
    Entergy is seeking an application developer to support custom app development for the Integrated Customer Organization. This position will be a member of an agile scrum team to deliver next-generation AI systems in support of Entergy's customer-facing systems. The application developer's role is to design, build, test and analyze software programs and applications. This includes researching, designing, documenting, and modifying software specifications throughout the development lifecycle. The developer will be expected to build high quality software utilizing the latest techniques in agile software development. The application developer will also analyze and fix software errors in a timely and accurate fashion and provide status reports where required.
    Job Duties/Responsibilities
    1. Prepare and deliver reports for management and/or team members for status updates
    2. Facilitate knowledge sharing through code reviews, pair programming, and technical discussions
    3. Resolve conflicts independently when possible, escalating appropriately when needed
    4. Influence technical direction through well-reasoned arguments and demonstrated expertise
    5. Research and learn new development techniques, technologies and standards to improve systems and processes
    6. Coordinate across teams to identify and manage technical dependencies
    7. Maintain high-quality standards while meeting project timelines
    8. Champion best practices in software development, testing, and deployment
    9. Implement and improve CI/CD pipelines, testing frameworks, and monitoring systems
    10. Guide junior engineers in adopting best practices and modern development techniques
    11. Assist in the development of system and technical documentation

    Minimum Education and Experience
    • Bachelor's degree in computer science, software engineering or related field
    • App Developer III: 4-6 years of software engineering experience with progressively increasing responsibilities and technical complexity.
    • App Developer, Sr: Minimum 6 years of software engineering experience with progressively increasing responsibilities and technical complexity.

    Minimum Knowledge and Skills
    1. Excellent written and verbal communication skills
    2. Strong analytical and problem-solving abilities
    3. Collaborative mindset with ability to influence peers
    4. Adaptable approach to changing requirements and priorities
    5. Strong proficiency in Python and JavaScript, including modern frameworks
    6. Demonstrated experience with agile development methodologies and software architecture principles
    7. Knowledge of performance optimization techniques
    8. General knowledge of AI frameworks (LangChain, LlamaIndex, Strands, etc)
    9. CI/CD and DevOps experience
    10. Advanced knowledge of Git version control (branching, rebasing, Github actions)
    11. Working knowledge of AWS cloud services (Lambda, ECS/EKS, S3, etc.)
    12. Experience working with Docker containers
    13. Proficiency in automated testing frameworks (unit, integration, end-to-end testing)

    Desired Skills
    1. Knowledge of voice/telephony systems
    2. Experience with implementing AI solutions
    3. Cloud certifications

    Primary Location: Louisiana-New Orleans Louisiana : New Orleans || Arkansas : Little Rock || Mississippi : Jackson || Texas : The Woodlands
    Job Function: Corporate
    FLSA Status: Professional
    Relocation Option: No Relocation Offered
    Union description/code: NON BARGAINING UNIT
    Number of Openings: 2
    Req ID: 123967
    Travel Percentage:Up to 25%
    An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEO page, or see statements below.
    EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.
    Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.
    Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
    Know Your Rights: Workplace Discrimination is Illegal
    The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.
    WORKING CONDITIONS:
    As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
    Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.

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