60 Entergy Customer Service Jobs Hiring Near You

Job Title: Dist Designer Helper - Distribution Designer, Sr. (NP)

Work Place Flexibility: Onsite 

Legal Entity: Entergy Louisiana, LLC 

DISTRIBUTION DESIGN HELPER

JOB QUALIFICATIONS:

Under Class 2 and/or 3 supervision, unless otherwise noted below, and following specific instructions as to methods and working details must be able to perform the more elementary drafting, prepare dimension drawings, prepare routine simple estimates, keep map and operating records, and be qualified to do the following and related work in the department to which he is assigned: 

1. 1. Under Class 1, become familiar with meeting regularly with external/internal customers to discuss and determine specific requirements to provide service in each situation and negotiate facilities layout, point of service, and proposed service date using the most efficient and cost effective method of meeting the customer’s needs while adhering to existing codes, standards and policies, as related to his work.
   2. Under Class 1, learn to conduct field investigations; evaluate possible service alternatives, determine the appropriate standards and/or specifications; prepare accurate construction drawings and material/labor estimates; interpret customer survey plats; assist in engineering calculations, tables, layouts, studies, and reports, as related to his work.
   3. Learn and become proficient in designing overhead primary and secondary facilities. Examples: Pole jobs, Internal jobs, and Revenue (miscalls). 
   4. Become familiar with communicating and/or negotiating right of way easements and/or permits and determine right of way clearing needs. Learn to prepare and secure appropriate right of way documents and drawings in accordance with Entergy Standards. 
   5. Learn to communicate and coordinate assigned projects with all Entergy departments and appropriate personnel. 
   6. Approve, release, and assist/create project designs when authorized. 
   7. Follow and adhere to all Entergy safe work practices/policies, which include attending and participating in daily/monthly safety meetings 

DISTRIBUTION DESIGNER - SR. 

JOB QUALIFICATIONS:

Under Class 3 Supervision with some latitude for planning or laying out of working details, must be able to perform responsible work in connection with drafting technical work in field or office, prepare dimension drawings, prepare estimates, keep map and operating records, and be qualified to do the following and related work in the department to which assigned: 

 1. Meet regularly with external/internal customers to discuss and determine specific requirements to provide service in each situation and negotiate facilities layout, point of service, and proposed service date using the most efficient and cost effective method of meeting the customer’s needs.

2. Conduct field investigations: evaluate possible service alternatives, determine the appropriate standards and/or specifications; prepare accurate construction drawings and material/labor estimates; interpret customer survey plats; assist in engineering calculations, tables, layouts, studies, and reports, as related to his work.

3. Communicate and/or negotiate right of way easements and/or permits and determine right of way clearing needs. Prepare and secure appropriate right of way documents and drawings in accordance with Entergy Standards.

4. Design construction, including external/internal customers, reliability, and section type projects. Exceptions: Large projects such as subdivisions and highway projects that consist of reconductoring will be overseen by Sr. Designers or Management.

5. Interpret and document the appropriate tariffs, policies, and procedures related to the Contribution in Aid of Construction (CIAC) process.

6. Serve as the one/point of contact for the customer during the design phase and as needed after the design package has been released for scheduling and construction.

7. Communicate and coordinate assigned projects with all Entergy departments and appropriate personnel.

8. Creates, approves and releases project designs when authorized.

9. Provide guidance and mentorship to less experienced Distribution Design Helpers.

10. Follow and adhere to all Entergy safe work practices/policies, which include attending and participating in daily/monthly safety meetings. 

1. EXPERIENCE AND SPECIAL QUALIFICATIONS:
   1. Must have one of the following:
      • One year field operations experience (Transmission Line or Substation, Distribution Line or Service, Field Metering, or Gas Distribution) OR

• • • Two Year Technical Associate Degree in a related field from an accredited school OR
    • A minimum of 60 College hours toward a 4 year degree in a related field from an accredited school.

EXPERIENCE AND SPECIAL QUALIFICATIONS – DISTRIBUTION DESIGNER:

1. 1. Must meet all qualifications of Engineering Helper or one of the following:

• • • Three years field operations experience (Transmission Line or Substation, Distribution Line or Service, Field Metering or Gas Distribution) OR
• • • Two year Technical Associate Degree in a related field from an accredited school and 2 years related work experience OR
    • A minimum of 60 College hours toward a 4 year degree in a related field from an accredited school and 2 years related work experience OR
    • Four year Technical Degree in a related field from an accredited school

     EXPERIENCE AND SPECIAL QUALIFICATIONS - DISTRIBUTION DESIGNER, SR:

1. 1. Must meet all qualifications of Distribution Designer and one of the following:
   • Four years field operations experience (Transmission Line or Substation, Distribution Line or Service, Field Metering or Gas Distribution) and worked 2  years as an Distribution Designer  OR 
   • Must have qualified and worked 3  years as an Distribution Designer. OR
   • Must Possess a 2 Year Technical Associate Degree or 60 credit hours toward a 4 year degree in a related field from an accredited school and worked 2 years as an Distribution Designer or related work OR
   • Must Possess a 4 Year Technical Degree in a related field from an accredited school and worked 1 year as an Distribution Designer or related work. *AND*

1. PHYSICAL QUALIFICATIONS:
   1. Must have full use of mental and physical faculties.
   2. Have strength and endurance adequate for arduous labor as circumstances may require.

1. PERSONAL QUALIFICATIONS:
   1. Be alert in observing hazards in order to help avoid accidents.
   2. Be willing to work in unusual surroundings, as well as the normal working conditions pertaining to this job.
   3. Be able to receive and execute orders and instructions in such a manner as to inspire respect and confidence of superiors and co-workers.
   4. Be able to meet the public in a pleasant, professional, and tactful manner
   5. Be able to utilize all tools (physical and technical) pertaining to this job.

This position is designated as a Safety Sensitive position and is subject to mandatory pre-employment and random drug testing

#LI-BW1

Primary Location: Louisiana-Lake Charles Louisiana : Lake Charles 
Job Function: Field & Skilled Trade
FLSA Status: Barg NonEx 
Relocation Option: No Relocation Offered
Union description/code: Bargaining 
Number of Openings: 1
Req ID: 123439
Travel Percentage:Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEO page, or see statements below.

EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 
The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Know Your Rights: Workplace Discrimination is Illegal

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment.  Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.

WORKING CONDITIONS:
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.