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20 Cresta Software Engineer Jobs Hiring Near You

Cresta

Senior Software Engineer, Backend (AI Agent)

$205K - $270K/yr

Cresta unlocks the true potential of the customer experience, turning every conversation into a ... As a Senior Software Engineer, your goal will be to ensure that our AI Agents are backed by the ...

Cresta

Senior Software Engineer, Backend (AI Agent)

OR ยท On-site +1

$205K - $270K/yr

As a Senior Software Engineer, your goal will be to ensure that our AI Agents are backed by the ... This is a unique opportunity to shape the future of AI at Cresta by solving complex problems and ...

Cresta

Senior Product Engineer, Cresta Labs

OR ยท On-site +1

$190K - $270K/yr

Cresta Labs is a small, high-ownership team focused on exploring and building the next generation ... What We're Looking For: * 5+ years as a software/ML engineer on user-facing systems with strong ...

Cresta

Senior Product Engineer, Cresta Labs

Cresta unlocks the true potential of the customer experience, turning every conversation into a ... What We're Looking For: * 5+ years as a software/ML engineer on user-facing systems with strong ...

Cresta

Customer Engineer

Cresta unlocks the true potential of the customer experience, turning every conversation into a ... This role requires strong software engineering skills, domain expertise, and the ability to manage ...

Cresta

OR ยท On-site

As a Customer Engineer at Cresta, you'll play a key role in delivering our cutting-edge AI ... This role requires strong software engineering skills, domain expertise, and the ability to manage ...

Cresta

Senior Machine Learning Engineer

$125K - $165K/yr

Cresta unlocks the true potential of the customer experience, turning every conversation into a ... Machine Learning Engineers at Cresta work across several high-impact AI initiatives. Final team ...

Cresta

OR ยท On-site

$131K - $172K/yr

Cresta is seeking a Embedded AI Expert to join our team and work closely with our customers in a ... Comfortable working with SaaS software and quickly adapting to new tools and technologies.

Cresta

Embedded AI Expert

$134K - $177K/yr

Cresta unlocks the true potential of the customer experience, turning every conversation into a ... Comfortable working with SaaS software and quickly adapting to new tools and technologies.

Cresta

OR ยท On-site

$160K - $185K/yr

About the role: As an Enterprise Solutions Engineer you will partner with Enterprise Account ... You also will act as liaison between sales, the customer and Cresta's technical teams.

Cresta

Senior Infrastructure Engineer/SRE

OR ยท On-site +1

$108K - $147K/yr

Production experience with database software such as PostgreSQL * Experience with GitOps tooling ... Cresta's approach to compensation is simple: recognize impact, reward excellence, and invest in our ...

Cresta

Senior Machine Learning Engineer

OR ยท On-site +1

$205K - $270K/yr

Machine Learning Engineers at Cresta work across several high-impact AI initiatives. Final team placement is determined based on experience, strengths, and business needs. Current focus areas include:

Cresta

Senior Forward Deployed Engineer (AI Agent)

$107K - $146K/yr

Cresta unlocks the true potential of the customer experience, turning every conversation into a ... In this role, you will work closely with customers as well as our software and machine learning ...

Cresta

Senior Infrastructure Engineer/SRE

$111K - $151K/yr

Cresta unlocks the true potential of the customer experience, turning every conversation into a ... Production experience with database software such as PostgreSQL * Experience with GitOps tooling ...

Cresta

Strategic Solutions Engineer, East

OR ยท On-site +1

Qualify and translate customer requirements into robust, scalable Cresta configurations, ensuring ... software or contact center industry. * Deep knowledge of contact center solutions, including ...

Cresta

Solutions Architect

OR ยท On-site +1

$63 - $83/hr

... Cresta. * Along the way, closely collaborating with Sales, Product, Marketing, and Engineering in ... Has extensive experience in large scale enterprise software implementations and solutions ...

Cresta

Strategic Solutions Engineer, East

Cresta unlocks the true potential of the customer experience, turning every conversation into a ... software or contact center industry. * Deep knowledge of contact center solutions, including ...

Cresta

Platform Product Manager

Cresta unlocks the true potential of the customer experience, turning every conversation into a ... role, such as software engineering, solutions architecture, technical program management ...

Cresta

Data Science Intern (Customer Success)

Cresta unlocks the true potential of the customer experience, turning every conversation into a ... Strong interest in artificial intelligence, machine learning, or software engineering. * Basic ...

Cresta

Platform Product Manager

OR ยท On-site +1

$130K - $190K/yr

... role, such as software engineering, solutions architecture, technical program management ... All Cresta recruiting email communications will always come from the @cresta.ai domain. Any ...

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Infographic showing various Software Engineer job openings at Cresta in the United States as of August 2026, with employment types broken down into 1% Internship, and 99% Full Time. Highlights an 13% Physical, 2% Hybrid, and 85% Remote job distribution.

Senior Software Engineer, Backend (AI Agent)

Cresta

Remote

$205K - $270K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Job description

Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day.
Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu, founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences.
Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta.
About the role:
As a Senior Software Engineer, your goal will be to ensure that our AI Agents are backed by the most reliable and scalable server solutions. This includes designing and maintaining the server architecture that handles real-world, high-volume interactions and ensures high availability and performance. While we're focused on server optimization and data management rather than pure research, you'll be working with some of the most advanced technologies in the cloud and server space.
This is a unique opportunity to shape the future of AI at Cresta by solving complex problems and bringing breakthrough AI advancements into production environments.
Responsibilities:
  • Design, develop, and maintain scalable and robust backend architectures for Cresta's AI Agent solutions and proprietary models.
  • Collaborate with cross-functional teams including frontend engineers, machine learning engineers to ensure seamless integration of AI Agents into Cresta's customer solutions.
  • Lead initiatives to enhance system scalability and reliability in production environments, focusing on backend services that support AI functionalities.
  • Drive efforts to optimize server response times, process large volumes of data efficiently, and maintain high system availability.
  • Innovate and implement security measures, cost-reduction strategies, and performance improvements in backend systems supporting AI Agents.
Qualifications We Value:
  • Bachelor's degree in Computer Science or a related field.
  • 5+ years of experience in backend system architecture, cloud services, or related technology fields.
  • Proficient in designing and maintaining clear and robust APIs with a strong understanding of protocols including gRPC, REST.
  • Previous experience working with Virtual Agent or AI Agent systems.
  • Experience in high-performance database schema design and query optimization, including knowledge of SQL and NoSQL databases.
  • Experience in containerized application deployment using Kubernetes and Docker in microservices architectures.
  • Experience with cloud environments such as AWS, Azure, or Google Cloud, with a strong understanding of cloud security and compliance standards.

Perks & Benefits:
We offer a comprehensive and people-first benefits package to support you at work and in life:
  • Comprehensive medical, dental, and vision coverage with plans to fit you and your family
  • Flexible PTO to take the time you need, when you need it
  • Paid parental leave for all new parents welcoming a new child
  • Retirement savings plan to help you plan for the future
  • Remote work setup budget to help you create a productive home office
  • Monthly wellness and communication stipend to keep you connected and balanced
  • In-office meal program and commuter benefits provided for onsite employees

Compensation at Cresta:
Cresta's approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.
The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.
Salary Range: $205,000-$270,000 + Offers Equity
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai

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