Cresta
Cresta

20 Cresta Operations Manager Jobs Hiring Near You

Cresta unlocks the true potential of the customer experience, turning every conversation into a ... Partner cross-functionally with Marketing, Revenue Operations, and Sales on key initiatives ...

Growth Marketing Manager, Web & CRO

OR · On-site +1

$130K - $170K/yr

Cresta is looking for a Growth Marketing Manager, Web & CRO to own and evolve our website as a high ... You'll work cross-functionally across marketing, design, operations, and external agency partners ...

Cresta unlocks the true potential of the customer experience, turning every conversation into a ... You'll work cross-functionally across marketing, design, operations, and external agency partners ...

AI Success Manager

OR · On-site +1

... operations leaders, technical teams, and contact center personnel to achieve these goals. Key ... Deeply understand Cresta's products and how they work in real customer environments. Guide ...

Cresta unlocks the true potential of the customer experience, turning every conversation into a ... operational guidance * Contribute to the evolution of shared platform capabilities beyond IAM as ...

Partner cross-functionally with Marketing, Revenue Operations, and Sales on key initiatives ... We offer Cresta employees a variety of medical, dental, and vision plans, designed to fit you and ...

Cresta unlocks the true potential of the customer experience, turning every conversation into a ... Operational Excellence * Define and track success metrics for demo effectiveness, environment ...

Cresta unlocks the true potential of the customer experience, turning every conversation into a ... Partner with Marketing Operations to ensure accurate conversion tracking, attribution, and pipeline ...

OR · On-site

$140K - $170K/yr

About the Role As Finance Manager, you'll be the operational engine of our FP&A function - owning ... Cresta's approach to compensation is simple: recognize impact, reward excellence, and invest in our ...

Finance Manager

$140K - $170K/yr

Come build that future at Cresta. About the Role As Finance Manager, you'll be the operational engine of our FP&A function - owning financial planning, headcount management, and reporting while ...

Digital Marketing Manager

OR · On-site +1

$100K - $165K/yr

... Cresta reach the right buyers more efficiently. You'll join a lean growth team where your work ... Partner with Marketing Operations to ensure accurate conversion tracking, attribution, and pipeline ...

... and operational levels - why Cresta wins * Customer Growth Mindset: You know what great adoption ... Cresta's Account Manager role aligns with your trajectory Perks & Benefits: We offer a ...

Cresta unlocks the true potential of the customer experience, turning every conversation into a ... Document automation logic and maintain operational runbooks for key recurring processes Stakeholder ...

Platform Product Manager

OR · On-site +1

$130K - $190K/yr

... operational guidance * Contribute to the evolution of shared platform capabilities beyond IAM as ... All Cresta recruiting email communications will always come from the @cresta.ai domain. Any ...

Cresta unlocks the true potential of the customer experience, turning every conversation into a ... Familiarity with customer support and contact center operations Perks & Benefits: We offer a ...

Cresta unlocks the true potential of the customer experience, turning every conversation into a ... operations leaders, technical teams, and contact center personnel to achieve these goals. Key ...

Sales Development Manager - East

Cresta

New York, NY • On-site, Remote

Full-time

Medical, Dental, Vision, PTO

Re-posted 8 days ago


Job description

Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day.
Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu, founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences.
Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta.
RESPONSIBILITIES
  • Hire, onboard, and develop exceptional SDR talent
  • Build & iterate on a data-driven Outbound & Inbound strategy
  • Foster a winning culture of high accountability and performance
  • Motivate the team through lucrative incentives and contests
  • Uplevel SDRs and help them grow into our future AEs and managers
  • Report on SDR KPIs to ensure that KPIs and SLAs are hit daily
  • Partner cross-functionally with Marketing, Revenue Operations, and Sales on key initiatives

QUALIFICATIONS
  • 2+ years of sales / SDR leadership experience in a high-growth technology company
  • Located in the NYC Area and willing to commute to the office up to 3x per week (Monday, Wednesday, Friday)
  • Deep understanding of modern SDR processes and tools such as Gong, LinkedIn Sales Nav, 6sense, Zoominfo, etc.
  • Experience executing an outbound multichannel strategy and optimizing playbooks
  • Consistent track record of exceeding quota while both leading a team and as an individual contributor
  • Strong analytical experience with experience managing pipeline goals and forecasting
  • Experience partnering with AEs, Marketing, and RevOps to align on ICP, messaging, internal processes, etc.

Perks & Benefits:
  • We offer Cresta employees a variety of medical, dental, and vision plans, designed to fit you and your family's needs
  • Flexible vacation time to promote a healthy work-life blend
  • Paid parental leave to support you and your family
  • Monthly Gym & Phone allowance
  • Work from home office stipend to help you succeed in a remote environment
  • Lunches and dinners included for in-office employees via Grubhub

Compensation at Cresta:
Cresta's approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.
The posted salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.
This role is variable target compensation eligible. There is potential to exceed target earnings when goals are surpassed.
OTE Range: $142,000 to $190,000 + Offers Equity
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai