Field Service Engineer
Novi, MI · On-site
Field Service Engineer Responsible Manager: Service Manager Polymers Location: Baltimore/Washington DC area We are looking for an experienced, energic and motivated Field Service Engineer to join our ...

Novi, MI · On-site
Field Service Engineer Responsible Manager: Service Manager Polymers Location: Baltimore/Washington DC area We are looking for an experienced, energic and motivated Field Service Engineer to join our ...
Novi, MI · On-site
Field Service Engineer Responsible Manager: Service Manager Polymers Location: Baltimore/Washington DC area We are looking for an experienced, energic and motivated Field Service Engineer to join our ...
Do workers at CompuCom get paid breaks?
Does CompuCom pay people when they’re sick?
At CompuCom, are sick days and vacation days separate paid time off?
Is the health insurance from CompuCom affordable enough for their workers?
Do people get paid time off at CompuCom?
How far ahead of time do people find out their work schedule?
Do workers at CompuCom worry about hours?
Do CompuCom workers get to choose the shifts they work?
How easy is it for CompuCom workers to change shifts?
How easy is it to get time off at CompuCom?
Do CompuCom managers change schedules at the last minute?
Do jobs at CompuCom spill into time workers aren’t paid for?
How easy is it to take sick days at CompuCom?
Is working at CompuCom good if you’re a parent or caregiver?
Do people at CompuCom feel treated with respect by their managers?
Do people at CompuCom get to take their breaks without interruption?
Is it stressful to work at CompuCom?
Do people at CompuCom enjoy their jobs?
Do people at CompuCom recommend working with their team?
Do people get enough training when they start at CompuCom?
Do people get support to advance at CompuCom?
Do people think CompuCom’s headquarters understands what’s happening where they work?
Do workers feel well informed about how CompuCom is doing?

Full-time
Re-posted 3 days ago
Title: Field Service Engineer
Responsible Manager: Service Manager Polymers
Location: Baltimore/Washington DC area
We are looking for an experienced, energic and motivated Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing service and support during field visits for customer's equipment. You will manage all on-site installation, repair, maintenance, diagnosing technical problems and determining proper solutions in order to achieve outstanding customer satisfaction.
Your Mission
Installation of equipment at customer's facility to ensure full functionality according to EOS specifications.
Provide on-site technical/remote assistance to help troubleshoot and repair equipment.
Perform preventive maintenance procedures for customer's equipment within the scheduled time.
Timely, accurate submission of all service documentation according to EOS procedures and guidelines.
Cooperate in projects such as training, documentation, and exhibition installations.
Work closely with 2nd Level Support to ensure local install base is maintained to company standards.
Communicate and maintain service records and field service reports.
Manage EOS service tools and spare parts inventory to ensure accurate inventory of assigned company assets.
Your Talents
Minimum 2-3 years of experience in servicing industrial equipment.
Certified technician or skilled worker in electrical engineering technology.
Experience in additive manufacturing data preparation.
Thorough product knowledge on industrial lasers and axis motion systems.
Skilled in using written, oral, schematic and diagram engineering instructions.
Possess computer knowledge (PC-configuration, MS-Windows, Network knowledge, MS- Office).
Availability to work irregular shifts, including evenings and weekends.
Ability to work independently as well as within a team.
Professional appearance and conduct, with good communication skills.
Willingness to travel extensively, including international travel.
Valid driver's license and passport.
Our Vision
Over 1000 sharp minds, about 60 nationalities, one goal: accelerating the world's transition to Responsible Manufacturing.
Our proven technology, industrial 3D printing, has been extending the boundaries of manufacturing for over 30 years. We work globally networked and prefer to think outside the box - and we're looking for people who want to shape the future with us.
EOS welcomes individuals from all backgrounds, ensuring equal opportunities without regard to race, color, religion, national origin, gender identity, expression, sexual orientation, age, or disability. At EOS, equity and inclusion are fundamental principles, and we believe in creating a work environment that is built on empathy, respect, and fairness. We are ALL IN.
Our Vision:
Over 1000 sharp minds, about 60 nationalities, one goal: accelerating the world's transition to Responsible Manufacturing.
Our proven technology, industrial 3D printing, has been extending the boundaries of manufacturing for over 30 years.
We work globally networked and prefer to think outside the box - and we're looking for people who want to shape the future with us.
EOS welcomes individuals from all backgrounds, ensuring equal opportunities without regard to race, color, religion, national origin, gender identity, expression, sexual orientation, age, or disability. At EOS, equity and inclusion are fundamental principles, and we believe in creating a work environment that is built on empathy, respect, and fairness. We are ALL IN.