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66 Clear Customer Success Manager Jobs Hiring Near You

Boutique Recruiting

Customer Success Manager

$70K - $80K/yr

Customer Success Manager Salary Range: $70,000 - $80,000 + Annual Bonus / DOE The Customer Success Manager (CSM) serves as the primary point of contact for pharmaceutical and biotechnology clients.

Lone Wolf Technologies

Customer Success Manager

Toronto, ON · On-site

CA$75K - CA$85K/yr

Translate those objectives into clear success criteria, milestones, and an actionable customer ... Manage Customer Health and Risk : Continuously assess customer health indicators and usage data to ...

Oma Robotics

Customer Success Manager

Customer Success Manager Oma Fertility is a network of fertility clinics located across the United States that provides medical, financial, and emotional support throughout a patient's fertility ...

Ritchie Bros.

Customer Success Manager

Norwalk, CT · On-site

The Customer Success Manager will be responsible for helping clients achieve measurable business ... Translate customer feedback into clear, actionable insights for internal teams. * Help ensure a ...

Enhesa

Customer Success Manager

Washington, DC

... maintaining clear communication with the customer. * Representing the voice of the customer in ... Assisting other Customer Success Managers with personal development, training, onboarding, learning ...

SimpliGov

Customer Success Manager

Customer Success Manager Employment Type: Regular, Full-time Team: Customer Success Reports to ... Own and manage a portfolio of accounts with clear alignment at the project, program, and leadership ...

Jobgether

Customer Success Manager

Design and manage pilot programs with clear objectives, success metrics, and performance indicators to demonstrate customer value. * Create tailored training materials, technical resources, webinars ...

SimpliGov LLC

Customer Success Manager

Sacramento, CA · Remote

Customer Success Reports to: Senior Manager, Customer Success Location: US Remote About Us ... Own and manage a portfolio of accounts with clear alignment at the project, program and leadership ...

SimpliGov LLC

Customer Success Manager

Sacramento, CA · On-site

Customer Success Reports to: Senior Manager, Customer Success Location: US - Remote About Us ... Own and manage a portfolio of accounts with clear alignment at the project, program and leadership ...

Ritchie Bros.

Customer Success Manager

Norwalk, CT · On-site

$101K - $127K/yr

The Customer Success Manager will be responsible for helping clients achieve measurable business ... Translate customer feedback into clear, actionable insights for internal teams. * Help ensure a ...

Sohar Health

Customer Success Manager

$10K/mo

... a Customer Success Manager to own the success, retention, and growth of a portfolio of ... clear guidance, and coordinated support throughout their lifecycle with Sohar. You will maintain ...

Themis PLLC

Customer Success Manager

Customer Success Manager Themis is a collaborative governance, risk, and compliance platform helping banks, credit unions, and fintechs streamline oversight, strengthen compliance programs, and move ...

Ralliant

Customer Success Manager

Plainville, CT · On-site

North America Customer Success Manager Gems Setra | On-Site - Plainville, CT | Reports to: Head of ... Establish clear roles, service standards, escalation paths, and engagement expectations. * Shift ...

Sparta Commodities

Customer Success Manager

Houston, TX · On-site

Customer Success Manager We're looking for a Customer Success Manager to join our growing CS team in Houston, reporting to our VP of Customer Success. You'll own a portfolio of clients -- including ...

Impartner, Inc.

Customer Success Manager

The Customer Success Manager (CSM) is a key player on the Customer Success team. As a Client Success Manager, you'll be managing a set of named customers - driving adoption and outcomes leading to ...

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CLEAR Jobs Information

Do workers at CLEAR get paid breaks?

Sometimes. Only some people get paid breaks.
62% of people say they don’t get paid breaks.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and June 2026.

Does CLEAR pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
58% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and June 2026.

At CLEAR, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
82% of people say they have to use vacation days when they’re out sick.
Based on data from 17 people who took the Breakroom Quiz between May 2025 and June 2026.

Is the health insurance from CLEAR affordable enough for their workers?

Most people say the health insurance costs are okay.
75% of people say the health insurance costs are okay
Based on data from 20 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at CLEAR?

Most people get paid time off work.
86% of people say they get paid time off.
Based on data from 22 people who took the Breakroom Quiz between May 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 35% of people with changing schedules find out their shifts one week or less ahead of time.
  • 39% of people with changing schedules find out their shifts two weeks ahead of time.
  • 13% of people with changing schedules find out their shifts three weeks ahead of time.
  • 13% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 23 people who took the Breakroom Quiz between January 2025 and August 2025.

Do workers at CLEAR worry about hours?

Some people worry about getting enough hours.
44% of people report they worry about getting enough hours.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and December 2025.

Do CLEAR workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
37% report that they don’t have enough control over which shifts they work.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and December 2025.

How easy is it for CLEAR workers to change shifts?

Some people find it hard to change shifts.
50% of people report that it’s hard to change shifts if they need to.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and December 2025.

How easy is it to get time off at CLEAR?

Some people find it hard to get time off.
46% of people report it’s hard to get time off.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and June 2026.

Do CLEAR managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
72% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and December 2025.

Do jobs at CLEAR spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
24% of people report that their job takes up time that they don’t get paid for.
Based on data from 25 people who took the Breakroom Quiz between January 2025 and December 2025.

How easy is it to take sick days at CLEAR?

Some people find it hard to take sick days.
39% of people report that it’s hard to take time off if they are sick.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and June 2026.

Is a CLEAR job good for students?

Most students say this is a good place to work if you’re studying.
71% of students report this is a good place to work if you’re studying.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and March 2026.

Do people at CLEAR feel treated with respect by their managers?

Most people feel treated with respect by their managers.
71% of people say they’re treated with respect by their managers.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at CLEAR get to take their breaks without interruption?

Most people get breaks without interruption.
75% of people report that they get to take their breaks without interruption.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and June 2026.

Is it stressful to work at CLEAR?

Most people feel stressed out here.
81% of people say they often feel stressed out at work.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at CLEAR enjoy their jobs?

Only some people enjoy their job.
44% of people report they don’t enjoy their job.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at CLEAR recommend working with their team?

Only some people recommend working with their team.
55% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people get enough training when they start at CLEAR?

Most people got enough training when they started.
79% of people report they got enough training when they started working here.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people get support to advance at CLEAR?

Only some people are given support to advance their career here.
In the last year, 48% of people report not being given support to advance their career here.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people think CLEAR’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and March 2026.

Do workers feel well informed about how CLEAR is doing?

Only some people feel well informed about how the company is doing.
49% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and June 2026.
What other companies are hiring for Customer Success Manager jobs?
What are the most popular jobs at Clear?
What are the most popular categories at Clear?
Infographic showing various Customer Success Manager job openings at Clear in the United States as of August 2026, with employment types broken down into 81% Full Time, and 19% Part Time. Highlights an 98% Physical, and 2% Remote job distribution.

Customer Success Manager

Boutique Recruiting

Remote

$70K - $80K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Job description

Position Title: Customer Success Manager
Salary Range: $70,000 - $80,000 + Annual Bonus / DOE
The Customer Success Manager (CSM) serves as the primary point of contact for pharmaceutical and biotechnology clients. The CSM ensures customers maximize the value of the platform by providing exceptional support, strategic guidance, and proactive account management throughout the research procurement lifecycle. The ideal candidate is highly organized, customer-focused, and thrives in a fast-paced environment where problem-solving, communication, and relationship management are critical.
Customer Success Manager Responsibilities:
  • Serve as the primary point of contact for an assigned portfolio of pharmaceutical and biotech customers.
  • Build trusted relationships with key stakeholders, acting as a strategic advisor on products, services, and best practices.
  • Conduct regular check-ins to understand customer goals, gather feedback, and identify opportunities for increased platform adoption.
  • Maintain high levels of customer satisfaction while supporting long-term account growth and retention
  • Respond promptly to customer inquiries related to the platform, procurement processes, suppliers, orders, and system functionality.
  • Troubleshoot customer issues from initial inquiry through resolution, coordinating with internal teams as needed.
  • Manage escalations with professionalism, ensuring timely communication and follow- through
  • Prioritize competing requests while maintaining excellent service levels across multiple customer accounts
  • Lead customer onboarding and training sessions for new users and procurement teams.
  • Educate customers on platform capabilities, purchasing workflows, supplier engagement, and best practices.
  • Develop customer resources and provide ongoing education to increase adoption and utilization of the marketplace

Customer Success Manager Requirements:
  • Bachelor's degree or equivalent experience
  • 3+ years of experience in Customer Success, Account Management, Client Services, or a related customer-facing role
  • Exceptional written and verbal communication skills
  • Strong organizational skills with the ability to manage multiple priorities simultaneously
  • Excellent problem-solving and critical thinking abilities
  • Demonstrated ability to build relationships with customers and internal stakeholders.
  • Experience managing complex customer issues through resolution.
  • Proficiency with CRM platforms and Microsoft Office or Google Workspace.

Benefits:
  • Annual performance bonus, typically ranging from $3,000-$5,000 based on seniority and individual performance
  • Medical, dental, and vision insurance 5% employee / 90% dependents
  • 401(k) via Vanguard with a 3% company match
  • Flexible vacation policy
  • Flexible PTO
  • Fully remote work environment

If you are a driven customer success professional who wants to build a career, take ownership of meaningful client relationships, and grow with an innovative company, apply today!
#LI-MH1 #LI-SB1
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About Boutique Recruiting

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We are a team with shared goals; mindfully placing candidates in the workforce to successfully fulfill their career ambitions while encouraging a sense of purpose and value. We have created a new kind of placement firm — one that values connection, personalization, commitment, impact, boldness and achievement. At Boutique Recruiting, our clients, candidates and employees are at the heart of our success.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

San Diego, CA, US

Year founded

2014

Social media

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