Support Managers and leadership in the training & development of new and existing team members ... Ability to function autonomously and with integrity keeping the CLEAR's customers and business ...
66 Clear Customer Success Manager Jobs Hiring Near You
Support Managers and leadership in the training & development of new and existing team members ... Ability to function autonomously and with integrity keeping the CLEAR's customers and business ...
Assistant Operations Manager (CMH)
Columbus, OH · On-site
$24.70/hr
Spend 80% of time on the floor in a customer-facing environment at the airport * Ensure CLEAR and ... Manage shift briefings, debriefs & huddles, as well as any changes, breaks, and rotations Coach ...
Assistant Operations Manager (CMH)
Columbus, OH · On-site
$24.70/hr
Spend 80% of time on the floor in a customer-facing environment at the airport * Ensure CLEAR and ... Manage shift briefings, debriefs & huddles, as well as any changes, breaks, and rotations Coach ...
Spend 80% of time on the floor in a customer-facing environment at the airport * Ensure CLEAR and ... Manage shift briefings, debriefs & huddles, as well as any changes, breaks, and rotations Coach ...
Quick apply
Spend 80% of time on the floor in a customer-facing environment at the airport * Ensure CLEAR and ... Manage shift briefings, debriefs & huddles, as well as any changes, breaks, and rotations Coach ...
Service & Sales Representative (CMH) - Full-Time & Part-Time
Columbus, OH · On-site
$19.70/hr
... success will help you consistently exceed sales targets, all while providing a great experience for our members. What You'll Do: Sales and Customer Engagement as an Ambassador for CLEAR: * Drive ...
Service & Sales Representative (CMH) - Full-Time & Part-Time
Columbus, OH · On-site
$19.70/hr
... success will help you consistently exceed sales targets, all while providing a great experience for our members. What You'll Do: Sales and Customer Engagement as an Ambassador for CLEAR: * Drive ...
... success will help you consistently exceed sales targets, all while providing a great experience for our members. What You'll Do: Sales and Customer Engagement as an Ambassador for CLEAR: * Drive ...
Quick apply
... success will help you consistently exceed sales targets, all while providing a great experience for our members. What You'll Do: Sales and Customer Engagement as an Ambassador for CLEAR: * Drive ...
Support Managers and leadership in the training & development of new and existing team members ... customers in an airport setting. How You'll Be Rewarded * Free CLEAR membership for you + family ...
Quick apply
Support Managers and leadership in the training & development of new and existing team members ... customers in an airport setting. How You'll Be Rewarded * Free CLEAR membership for you + family ...
Customer Success Manager
Boston, MA · On-site
Turn campaign measurement and reporting into clear, customer-facing insight that reinforces value ... customer success. * Strong project management skills with a proven ability to handle multiple ...
Customer Success Manager
Boston, MA · On-site
Turn campaign measurement and reporting into clear, customer-facing insight that reinforces value ... customer success. * Strong project management skills with a proven ability to handle multiple ...
Customer Success Manager
Boston, MA · On-site
$80K - $110K/yr
Turn campaign measurement and reporting into clear, customer-facing insight that reinforces value ... customer success. * Strong project management skills with a proven ability to handle multiple ...
Customer Success Manager
Boston, MA · On-site
$80K - $110K/yr
Turn campaign measurement and reporting into clear, customer-facing insight that reinforces value ... customer success. * Strong project management skills with a proven ability to handle multiple ...
Customer Success Manager Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go ...
Customer Success Manager Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Quick apply
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Customer Success Manager
Duluth, GA · On-site
About US At Qmatic, our purpose is clear: a world where everyone can access the services they need ... The Role The Customer Success Manager is responsible for managing and growing relationships with ...
Quick apply
Customer Success Manager
Duluth, GA · On-site
About US At Qmatic, our purpose is clear: a world where everyone can access the services they need ... The Role The Customer Success Manager is responsible for managing and growing relationships with ...
We are looking for a customer success manager who can provide ongoing support to our clients and ... Establish clear client retention goals * Process milestones for the clients and employees to work ...
We are looking for a customer success manager who can provide ongoing support to our clients and ... Establish clear client retention goals * Process milestones for the clients and employees to work ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
About US At Qmatic, our purpose is clear: a world where everyone can access the services they need ... The Role The Customer Success Manager is responsible for managing and growing relationships with ...
About US At Qmatic, our purpose is clear: a world where everyone can access the services they need ... The Role The Customer Success Manager is responsible for managing and growing relationships with ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
Customer Success Manager BackOps is at the forefront of supply chain intelligence, leveraging ... Translate customer feedback and pain points into clear product requests, partnering with internal ...
Customer Success Manager BackOps is at the forefront of supply chain intelligence, leveraging ... Translate customer feedback and pain points into clear product requests, partnering with internal ...
Customer Success Manager
Duluth, GA · On-site
About US At Qmatic, our purpose is clear: a world where everyone can access the services they need ... The Role The Customer Success Manager is responsible for managing and growing relationships with ...
Customer Success Manager
Duluth, GA · On-site
About US At Qmatic, our purpose is clear: a world where everyone can access the services they need ... The Role The Customer Success Manager is responsible for managing and growing relationships with ...
Customer Success Manager
Tampa, FL · On-site +1
$127K/yr
We are hiring a Customer Success Manager (Customer Success Coach) for our client, a fast-growing ... Provide clear, actionable recommendations * Hold clients accountable to execution Retention ...
Customer Success Manager
Tampa, FL · On-site +1
$127K/yr
We are hiring a Customer Success Manager (Customer Success Coach) for our client, a fast-growing ... Provide clear, actionable recommendations * Hold clients accountable to execution Retention ...
CLEAR Jobs Information
Do workers at CLEAR get paid breaks?
Sometimes. Only some people get paid breaks.
62% of people say they don’t get paid breaks.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and June 2026.
62% of people say they don’t get paid breaks.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and June 2026.
Does CLEAR pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
58% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and June 2026.
58% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and June 2026.
At CLEAR, are sick days and vacation days separate paid time off?
Sick days and vacation days are used from the same paid time off.
82% of people say they have to use vacation days when they’re out sick.
Based on data from 17 people who took the Breakroom Quiz between May 2025 and June 2026.
82% of people say they have to use vacation days when they’re out sick.
Based on data from 17 people who took the Breakroom Quiz between May 2025 and June 2026.
Is the health insurance from CLEAR affordable enough for their workers?
Most people say the health insurance costs are okay.
75% of people say the health insurance costs are okay
Based on data from 20 people who took the Breakroom Quiz between March 2025 and June 2026.
75% of people say the health insurance costs are okay
Based on data from 20 people who took the Breakroom Quiz between March 2025 and June 2026.
Do people get paid time off at CLEAR?
Most people get paid time off work.
86% of people say they get paid time off.
Based on data from 22 people who took the Breakroom Quiz between May 2025 and June 2026.
86% of people say they get paid time off.
Based on data from 22 people who took the Breakroom Quiz between May 2025 and June 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and August 2025.
- 35% of people with changing schedules find out their shifts one week or less ahead of time.
- 39% of people with changing schedules find out their shifts two weeks ahead of time.
- 13% of people with changing schedules find out their shifts three weeks ahead of time.
- 13% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and August 2025.
Do workers at CLEAR worry about hours?
Some people worry about getting enough hours.
44% of people report they worry about getting enough hours.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and December 2025.
44% of people report they worry about getting enough hours.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and December 2025.
Do CLEAR workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
37% report that they don’t have enough control over which shifts they work.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and December 2025.
37% report that they don’t have enough control over which shifts they work.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and December 2025.
How easy is it for CLEAR workers to change shifts?
Some people find it hard to change shifts.
50% of people report that it’s hard to change shifts if they need to.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and December 2025.
50% of people report that it’s hard to change shifts if they need to.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and December 2025.
How easy is it to get time off at CLEAR?
Some people find it hard to get time off.
46% of people report it’s hard to get time off.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and June 2026.
46% of people report it’s hard to get time off.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and June 2026.
Do CLEAR managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
72% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and December 2025.
72% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and December 2025.
Do jobs at CLEAR spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
24% of people report that their job takes up time that they don’t get paid for.
Based on data from 25 people who took the Breakroom Quiz between January 2025 and December 2025.
24% of people report that their job takes up time that they don’t get paid for.
Based on data from 25 people who took the Breakroom Quiz between January 2025 and December 2025.
How easy is it to take sick days at CLEAR?
Some people find it hard to take sick days.
39% of people report that it’s hard to take time off if they are sick.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and June 2026.
39% of people report that it’s hard to take time off if they are sick.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and June 2026.
Is a CLEAR job good for students?
Most students say this is a good place to work if you’re studying.
71% of students report this is a good place to work if you’re studying.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and March 2026.
71% of students report this is a good place to work if you’re studying.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and March 2026.
Do people at CLEAR feel treated with respect by their managers?
Most people feel treated with respect by their managers.
71% of people say they’re treated with respect by their managers.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and June 2026.
71% of people say they’re treated with respect by their managers.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and June 2026.
Do people at CLEAR get to take their breaks without interruption?
Most people get breaks without interruption.
75% of people report that they get to take their breaks without interruption.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and June 2026.
75% of people report that they get to take their breaks without interruption.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and June 2026.
Is it stressful to work at CLEAR?
Most people feel stressed out here.
81% of people say they often feel stressed out at work.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and June 2026.
81% of people say they often feel stressed out at work.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and June 2026.
Do people at CLEAR enjoy their jobs?
Only some people enjoy their job.
44% of people report they don’t enjoy their job.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and June 2026.
44% of people report they don’t enjoy their job.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and June 2026.
Do people at CLEAR recommend working with their team?
Only some people recommend working with their team.
55% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and June 2026.
55% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and June 2026.
Do people get enough training when they start at CLEAR?
Most people got enough training when they started.
79% of people report they got enough training when they started working here.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and June 2026.
79% of people report they got enough training when they started working here.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and June 2026.
Do people get support to advance at CLEAR?
Only some people are given support to advance their career here.
In the last year, 48% of people report not being given support to advance their career here.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and June 2026.
In the last year, 48% of people report not being given support to advance their career here.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and June 2026.
Do people think CLEAR’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and March 2026.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and March 2026.
Do workers feel well informed about how CLEAR is doing?
Only some people feel well informed about how the company is doing.
49% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and June 2026.
49% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and June 2026.
What other companies are hiring for Customer Success Manager jobs?
What are the most popular jobs at Clear?
What are the most popular categories at Clear?
$21/hr
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 26 days ago
CLEAR rating
6.6
Based on 44 frontline employees who took The Breakroom Quiz
52nd of 116 rated security
Job description
Check out a day in the life at CLEAR in the video above.
The CLEAR Senior Service and Sales Representative (Senior Ambassador) makes magic happen every day by creating frictionless experiences for our members.
What You'll Do
What You're Great At
Role Requirements
How You'll Be Rewarded
* Not available in Puerto Rico
About CLEAR
Have you ever had that green-light feeling? That feeling when you hit every green light and the day just feels like magic? CLEAR's mission is to create frictionless experiences where every day has that feeling. With more than 30+ million passionate members and hundreds of partners around the world, CLEAR's identity platform is transforming the way people live, work, and travel. Whether it's at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - unlocking easier, more secure, and more seamless experiences - making them all feel like magic.
Note: The SF-85 background check is adjudicated by the Department of Homeland Security. This screening may include, but is not limited to, additional criminal screening, credit checks, and verification of identity and citizenship or immigration status, as required by federal security screening standards.
CLEAR is an equal opportunity employer and does not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. CLEAR will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of any applicable laws or ordinance. CLEAR also provides accommodations for qualified individuals with disabilities or in other covered statuses. If you need assistance or an accommodation due to a disability, you may contact us at fieldrecruiting@clearme.com.
The CLEAR Senior Service and Sales Representative (Senior Ambassador) makes magic happen every day by creating frictionless experiences for our members.
What You'll Do
- Drive membership enrollments by engaging travelers and educating them about the benefits of CLEAR, as well as supporting other team members in reaching their enrollment goals
- Balance high volume with high-quality customer and member experiences
- Resolve traveler and/or member concerns or inquiries in an appropriate and timely manner, escalating needs as required/needed.
- Consistently adhere to security procedures by validating airline documents, verifying CLEAR member traveler identification and following all security and safety protocols at all times
- Support Managers and leadership in the training & development of new and existing team members, serving as a subject matter expert to guide on the job training.
- Troubleshoot technical issues with hardware and software within the operating environment, ensuring front line triage occurs prior to elevating to corporate support team.
What You're Great At
- Ability to function autonomously and with integrity keeping the CLEAR's customers and business partners best interests in mind.
- Strong communication skills and the ability to engage with customers, members, and teammates alike.
- Ability to follow detailed instructions and execute them with 100% accuracy, in a fast-paced and constantly changing environment.
- Demonstrated leadership skills: Role model, exemplary team member who consistently goes above and beyond for other employees and customers.
- Self-motivated achiever interested in taking on additional roles and responsibilities, and selling CLEAR!
- Ability to comply with all security and safety guidelines, policies and procedures, and follow protocol thoroughly and consistently.
Role Requirements
- You must be 18 years of age or older
- High school diploma or GED equivalent required
- Open availability and flexibility is a must - ability to work a variety of shifts
- Ability to stand for up to 8 hours per day
- Desire to grow into a management and/or leadership position
- Completion of all required airport and government security screening processes, including SIDA badge eligibility. This may also include federal Personnel Security (PerSec) SF-85 screening, depending on your work assignment.
- Ability to frequently lift and move luggage weighing up to 50 pounds and push occupied wheelchairs for extended distances within the airport. Must be able to stand, walk, bend, reach, and perform other physical tasks associated with assisting customers in an airport setting.
How You'll Be Rewarded
- Free CLEAR membership for you + family/friends discounts
- 401(k) Retirement Plan, including a company match*
- 10 company-paid holidays (paid 1.5x if worked)
- Full-time team members also receive:
- Comprehensive Medical, Dental, and Vision Insurance
- Paid Time Off
- See more of our amazing benefits, including any eligibility or specific location offerings, HERE!
* Not available in Puerto Rico
About CLEAR
Have you ever had that green-light feeling? That feeling when you hit every green light and the day just feels like magic? CLEAR's mission is to create frictionless experiences where every day has that feeling. With more than 30+ million passionate members and hundreds of partners around the world, CLEAR's identity platform is transforming the way people live, work, and travel. Whether it's at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - unlocking easier, more secure, and more seamless experiences - making them all feel like magic.
Note: The SF-85 background check is adjudicated by the Department of Homeland Security. This screening may include, but is not limited to, additional criminal screening, credit checks, and verification of identity and citizenship or immigration status, as required by federal security screening standards.
CLEAR is an equal opportunity employer and does not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. CLEAR will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of any applicable laws or ordinance. CLEAR also provides accommodations for qualified individuals with disabilities or in other covered statuses. If you need assistance or an accommodation due to a disability, you may contact us at fieldrecruiting@clearme.com.