Blackbaud is a company that powers social impact through purpose-driven technology and responsible ... milestones, and success metrics for platform initiatives. • Hire, mentor, and grow ...

60 Blackbaud Client Success Manager Jobs Hiring Near You
Blackbaud is a company that powers social impact through purpose-driven technology and responsible ... milestones, and success metrics for platform initiatives. • Hire, mentor, and grow ...
Sales Commercial Account Executive, Social Impact
SC · Remote
$79K - $101K/yr
... M/SaaSor Fundraising software solutions from the ground up within a high velocity selling ... demonstrated success in raising money; priority given to those with specific Blackbaud product ...
Sales Commercial Account Executive, Social Impact
SC · Remote
$79K - $101K/yr
... M/SaaSor Fundraising software solutions from the ground up within a high velocity selling ... demonstrated success in raising money; priority given to those with specific Blackbaud product ...
Functional Expert Champion, RE NXT & AI Innovation
SC · Remote
$87K - $114K/yr
... from Blackbaud's RE NXT platform by combining product expertise, industry best practices, and ... Experience driving product adoption, change management, digital transformation, or customer success ...
Functional Expert Champion, RE NXT & AI Innovation
SC · Remote
$87K - $114K/yr
... from Blackbaud's RE NXT platform by combining product expertise, industry best practices, and ... Experience driving product adoption, change management, digital transformation, or customer success ...
IT Vendor Relationship Manager
SC · Remote
$77K - $104K/yr
... success . * Excellent verbal and written communication skills, advanced excel skills, and strong ... Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse ...
IT Vendor Relationship Manager
SC · Remote
$77K - $104K/yr
... success . * Excellent verbal and written communication skills, advanced excel skills, and strong ... Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse ...
Functional Expert Champion, RE NXT & AI Innovation
$87K - $114K/yr
... from Blackbaud's RE NXT platform by combining product expertise, industry best practices, and ... Experience driving product adoption, change management, digital transformation, or customer success ...
Functional Expert Champion, RE NXT & AI Innovation
$87K - $114K/yr
... from Blackbaud's RE NXT platform by combining product expertise, industry best practices, and ... Experience driving product adoption, change management, digital transformation, or customer success ...
Manager, Software Engineering - AI and Data Platform
$133K - $173K/yr
... Blackbaud's enterprise Data & AI platform-the foundation that powers analytics, data products ... Success in this role requires strong engineering judgment, the ability to operate in ambiguity, and ...
Manager, Software Engineering - AI and Data Platform
$133K - $173K/yr
... Blackbaud's enterprise Data & AI platform-the foundation that powers analytics, data products ... Success in this role requires strong engineering judgment, the ability to operate in ambiguity, and ...
IT Vendor Relationship Manager
$77K - $104K/yr
... success . * Excellent verbal and written communication skills, advanced excel skills, and strong ... Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse ...
IT Vendor Relationship Manager
$77K - $104K/yr
... success . * Excellent verbal and written communication skills, advanced excel skills, and strong ... Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse ...
Sales Commercial Account Executive, Social Impact
$79K - $101K/yr
... M/SaaSor Fundraising software solutions from the ground up within a high velocity selling ... demonstrated success in raising money; priority given to those with specific Blackbaud product ...
Sales Commercial Account Executive, Social Impact
$79K - $101K/yr
... M/SaaSor Fundraising software solutions from the ground up within a high velocity selling ... demonstrated success in raising money; priority given to those with specific Blackbaud product ...
Sales Prospecting Account Executive, JustGiving
SC · Remote
$89K - $116K/yr
About the role At Blackbaud, we believe technology can be a powerful force for social good ... What you'll do The success of this role will be measured by donation growth. Your responsibilities ...
Sales Prospecting Account Executive, JustGiving
SC · Remote
$89K - $116K/yr
About the role At Blackbaud, we believe technology can be a powerful force for social good ... What you'll do The success of this role will be measured by donation growth. Your responsibilities ...
Senior Sales Manager, Strategic Accounts - General Nonprofits
SC · Remote
$183K - $249K/yr
Collaborate cross-functionally with Marketing, Customer Success, Solution Consultants, Product, and ... Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and ...
Senior Sales Manager, Strategic Accounts - General Nonprofits
SC · Remote
$183K - $249K/yr
Collaborate cross-functionally with Marketing, Customer Success, Solution Consultants, Product, and ... Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and ...
$88 - $114/hr
Experience driving product adoption, change management, digital transformation, or customer success ... Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and ...
New
$88 - $114/hr
Experience driving product adoption, change management, digital transformation, or customer success ... Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and ...
New
Senior Sales Manager, Strategic Accounts - General Nonprofits
$183K - $249K/yr
Collaborate cross-functionally with Marketing, Customer Success, Solution Consultants, Product, and ... Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and ...
Senior Sales Manager, Strategic Accounts - General Nonprofits
$183K - $249K/yr
Collaborate cross-functionally with Marketing, Customer Success, Solution Consultants, Product, and ... Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and ...
Sales Prospecting Account Executive, JustGiving
$89K - $116K/yr
About the role At Blackbaud, we believe technology can be a powerful force for social good ... What you'll do The success of this role will be measured by donation growth. Your responsibilities ...
Sales Prospecting Account Executive, JustGiving
$89K - $116K/yr
About the role At Blackbaud, we believe technology can be a powerful force for social good ... What you'll do The success of this role will be measured by donation growth. Your responsibilities ...
AI Product Owner - Implement to Renew
$117K - $157K/yr
... management. * Partner with platform and application teams to onboard them to AI agent tooling and ... Champion adoption of AI platform capabilities across Blackbaud. * Define success metrics for AI ...
AI Product Owner - Implement to Renew
$117K - $157K/yr
... management. * Partner with platform and application teams to onboard them to AI agent tooling and ... Champion adoption of AI platform capabilities across Blackbaud. * Define success metrics for AI ...
Financial Edge NXT Customer Support Senior Specialist
SC · Remote
$61K - $77K/yr
... manage their workload efficiently, ultimately driving team success, enhancing overall support ... What you'll bring: * 2-4 years of experience using, supporting, or consulting on Blackbaud ...
Financial Edge NXT Customer Support Senior Specialist
SC · Remote
$61K - $77K/yr
... manage their workload efficiently, ultimately driving team success, enhancing overall support ... What you'll bring: * 2-4 years of experience using, supporting, or consulting on Blackbaud ...
Financial Edge NXT Customer Support Senior Specialist
$61K - $77K/yr
... manage their workload efficiently, ultimately driving team success, enhancing overall support ... What you'll bring: * 2-4 years of experience using, supporting, or consulting on Blackbaud ...
Financial Edge NXT Customer Support Senior Specialist
$61K - $77K/yr
... manage their workload efficiently, ultimately driving team success, enhancing overall support ... What you'll bring: * 2-4 years of experience using, supporting, or consulting on Blackbaud ...
Sales Commercial Account Executive, Social Impact
$79K - $101K/yr
... M/SaaS or Fundraising software solutions from the ground up within a high velocity selling ... demonstrated success in raising money; priority given to those with specific Blackbaud product ...
Sales Commercial Account Executive, Social Impact
$79K - $101K/yr
... M/SaaS or Fundraising software solutions from the ground up within a high velocity selling ... demonstrated success in raising money; priority given to those with specific Blackbaud product ...
Functional Expert Champion, RE NXT & AI Innovation
$87K - $114K/yr
... from Blackbaud's RE NXT platform by combining product expertise, industry best practices, and ... Experience driving product adoption, change management, digital transformation, or customer success ...
Functional Expert Champion, RE NXT & AI Innovation
$87K - $114K/yr
... from Blackbaud's RE NXT platform by combining product expertise, industry best practices, and ... Experience driving product adoption, change management, digital transformation, or customer success ...
AI Product Owner - Implement to Renew
SC · Remote
$117K - $157K/yr
... management. * Partner with platform and application teams to onboard them to AI agent tooling and ... Champion adoption of AI platform capabilities across Blackbaud. * Define success metrics for AI ...
AI Product Owner - Implement to Renew
SC · Remote
$117K - $157K/yr
... management. * Partner with platform and application teams to onboard them to AI agent tooling and ... Champion adoption of AI platform capabilities across Blackbaud. * Define success metrics for AI ...
TBM Product Owner
$87K - $114K/yr
Manage the TBM product backlog, ensuring prioritization is based on business value and financial ... Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse ...
TBM Product Owner
$87K - $114K/yr
Manage the TBM product backlog, ensuring prioritization is based on business value and financial ... Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse ...
Blackbaud Jobs Information
What is it like to work at Blackbaud?
The company's team structure is organized around product lines, with a focus on agile development methodologies and cross-functional collaboration, allowing employees to work closely with colleagues from various departments to deliver solutions that meet the evolving needs of nonprofit organizations. Blackbaud's work environment is designed to foster creativity and productivity, with modern office spaces and a range of employee benefits and perks.
Working at Blackbaud may appeal to candidates who are passionate about making a positive impact in the nonprofit sector, as the company offers a unique opportunity to contribute to the success of organizations that drive social change and community development, with a range of career advancement opportunities and professional growth prospects.
What makes Blackbaud an attractive place to work?
Does Blackbaud pay people when they’re sick?
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and May 2026.
How easy is it to get time off at Blackbaud?
40% of people report it’s hard to get time off.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.
How easy is it to take sick days at Blackbaud?
83% of people report that it’s easy to take time off if they are sick.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and May 2026.
Do people at Blackbaud feel treated with respect by their managers?
80% of people say they’re treated with respect by their managers.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.
Do people at Blackbaud enjoy their jobs?
40% of people report they don’t enjoy their job.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.
Do people at Blackbaud recommend working with their team?
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and May 2026.
Do people get enough training when they start at Blackbaud?
40% of people report they didn’t get enough training when they started working here.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.
Do people think Blackbaud’s headquarters understands what’s happening where they work?
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.
What other companies are hiring for Client Success Manager jobs?
What are the most popular jobs at Blackbaud?

Blackbaud rating
8.4
Based on 6 frontline employees who took The Breakroom Quiz
88th of 245 rated software companies
Job description
Blackbaud is a company that powers social impact through purpose-driven technology and responsible AI. The Engineering Manager, Data & AI Platform is responsible for leading teams that build, operate, and evolve the enterprise Data & AI platform, ensuring it is scalable, secure, and product-oriented.
Responsibilities:
• Own and evolve core Data & AI platform capabilities, including ingestion, transformation, lakehouse architecture, feature services, and AI/ML enablement layers.
• Drive platform decisions aligned with Blackbaud’s Unified Data & AI Platform Strategy (modularity, interoperability, AI‑first design)
• Partner with Architecture, Governance, and Security to ensure the platform meets trust, compliance, and Responsible AI standards.
• Balance build vs. buy decisions, prioritizing core competencies while reducing operational complexity.
• Lead teams to deliver high‑impact platform initiatives aligned to AOP priorities (legacy modernization, cloud migration, cost optimization, agent enablement).
• Ensure platform reliability through operational excellence, including monitoring, incident management, and performance optimization.
• Establish clear roadmaps, milestones, and success metrics for platform initiatives.
• Hire, mentor, and grow high‑performing platform engineers across geographies.
• Provide regular feedback, coaching, and career development aligned with Blackbaud’s people strategy.
• Ensure every team member has clear goals, an active IDP, and opportunities to grow in modern Data & AI skills.
• Collaborate closely with Product, Data Science, Analytics, and Product Engineering teams to ensure the platform accelerates—not blocks—delivery.
• Influence standards and best practices across the Data Intelligence COE.
Qualifications:
Required:
• 8+ years of experience in software, data, or platform engineering (.NET, Azure, Databricks, ADO preferred)
• 3+ years of experience managing and developing data engineering teams.
• Hands‑on experience with modern data platforms, cloud data lakes/lakehouses, distributed processing, streaming, APIs
• Strong understanding of platform engineering principles and operating production systems at scale.
• Proven ability to lead through ambiguity and influence without authority.
Company:
Blackbaud is a provider of software and services designed for non-profit organizations enabling them to build strong relationships and more. Founded in 1981, the company is headquartered in Charleston, USA, with a team of 1001-5000 employees. The company is currently Late Stage.
About Blackbaud
Sourced by ZipRecruiter
Industry
Software development
Company size
1,001 - 5,000 Employees
Headquarters location
Charleston, SC, US
Year founded
1981