Blackbaud
Blackbaud

60 Blackbaud Client Success Manager Jobs Hiring Near You

IT Vendor Relationship Manager

SC · Remote

$77K - $104K/yr

... success . * Excellent verbal and written communication skills, advanced excel skills, and strong ... Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse ...

... success . * Excellent verbal and written communication skills, advanced excel skills, and strong ... Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse ...

$88 - $114/hr

Experience driving product adoption, change management, digital transformation, or customer success ... Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and ...

New

... management. * Partner with platform and application teams to onboard them to AI agent tooling and ... Champion adoption of AI platform capabilities across Blackbaud. * Define success metrics for AI ...

AI Product Owner - Implement to Renew

SC · Remote

$117K - $157K/yr

... management. * Partner with platform and application teams to onboard them to AI agent tooling and ... Champion adoption of AI platform capabilities across Blackbaud. * Define success metrics for AI ...

TBM Product Owner

$87K - $114K/yr

Manage the TBM product backlog, ensuring prioritization is based on business value and financial ... Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse ...

Showing results 21-40

Blackbaud Jobs Information

What is it like to work at Blackbaud?

Blackbaud is a socially responsible company that prioritizes its mission to power the good work of a new generation of nonprofit leaders, with a culture that values collaboration, innovation, and community involvement.

The company's team structure is organized around product lines, with a focus on agile development methodologies and cross-functional collaboration, allowing employees to work closely with colleagues from various departments to deliver solutions that meet the evolving needs of nonprofit organizations. Blackbaud's work environment is designed to foster creativity and productivity, with modern office spaces and a range of employee benefits and perks.

Working at Blackbaud may appeal to candidates who are passionate about making a positive impact in the nonprofit sector, as the company offers a unique opportunity to contribute to the success of organizations that drive social change and community development, with a range of career advancement opportunities and professional growth prospects.

What makes Blackbaud an attractive place to work?

Blackbaud is a leading provider of cloud software for the global philanthropic community, offering a comprehensive suite of solutions for fundraising, donor management, and engagement. The company fosters a collaborative and innovative work environment, with opportunities for employees to contribute to the development of cutting-edge technology and solutions that drive social impact. By joining Blackbaud, professionals can pursue a career that aligns with their values, while also enjoying opportunities for growth, professional development, and making a meaningful difference in the lives of others.

Does Blackbaud pay people when they’re sick?

Yes. Most people get paid when they’re sick.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and May 2026.

How easy is it to get time off at Blackbaud?

Some people find it hard to get time off.
40% of people report it’s hard to get time off.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.

How easy is it to take sick days at Blackbaud?

Most people find it easy to take sick days.
83% of people report that it’s easy to take time off if they are sick.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Blackbaud feel treated with respect by their managers?

Most people feel treated with respect by their managers.
80% of people say they’re treated with respect by their managers.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Blackbaud enjoy their jobs?

Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Blackbaud recommend working with their team?

Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people get enough training when they start at Blackbaud?

Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people think Blackbaud’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.
Infographic showing various Client Success Manager job openings at Blackbaud in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 3% Physical, and 97% Remote job distribution.

Manager, Software Engineering - AI and Data Platform

Blackbaud

Remote

Full-time

Re-posted 20 days ago


Blackbaud rating

8.4

Company rating: 8.4 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

88th of 245 rated software companies


Job description

Job Summary:
Blackbaud is a company that powers social impact through purpose-driven technology and responsible AI. The Engineering Manager, Data & AI Platform is responsible for leading teams that build, operate, and evolve the enterprise Data & AI platform, ensuring it is scalable, secure, and product-oriented.
Responsibilities:
• Own and evolve core Data & AI platform capabilities, including ingestion, transformation, lakehouse architecture, feature services, and AI/ML enablement layers.
• Drive platform decisions aligned with Blackbaud’s Unified Data & AI Platform Strategy (modularity, interoperability, AI‑first design)
• Partner with Architecture, Governance, and Security to ensure the platform meets trust, compliance, and Responsible AI standards.
• Balance build vs. buy decisions, prioritizing core competencies while reducing operational complexity.
• Lead teams to deliver high‑impact platform initiatives aligned to AOP priorities (legacy modernization, cloud migration, cost optimization, agent enablement).
• Ensure platform reliability through operational excellence, including monitoring, incident management, and performance optimization.
• Establish clear roadmaps, milestones, and success metrics for platform initiatives.
• Hire, mentor, and grow high‑performing platform engineers across geographies.
• Provide regular feedback, coaching, and career development aligned with Blackbaud’s people strategy.
• Ensure every team member has clear goals, an active IDP, and opportunities to grow in modern Data & AI skills.
• Collaborate closely with Product, Data Science, Analytics, and Product Engineering teams to ensure the platform accelerates—not blocks—delivery.
• Influence standards and best practices across the Data Intelligence COE.
Qualifications:
Required:
• 8+ years of experience in software, data, or platform engineering (.NET, Azure, Databricks, ADO preferred)
• 3+ years of experience managing and developing data engineering teams.
• Hands‑on experience with modern data platforms, cloud data lakes/lakehouses, distributed processing, streaming, APIs
• Strong understanding of platform engineering principles and operating production systems at scale.
• Proven ability to lead through ambiguity and influence without authority.
Company:
Blackbaud is a provider of software and services designed for non-profit organizations enabling them to build strong relationships and more. Founded in 1981, the company is headquartered in Charleston, USA, with a team of 1001-5000 employees. The company is currently Late Stage.

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