Receptionist - Administrative Assistant

American Financial Network (AFN) is a unique force in the mortgage market. We are one of the nation’s largest privately held mortgage companies with the resources necessary to compete on a national level with the largest publicly held banks. AFN maintains speed to decision, responsive communication and flexibility through its private ownership and flat organizational structure.

AFN has the current need for an Receptionist Administrative Assistant for our Woodbridge, VA office.

Job Summary:

Responsible for handling front office reception and administration duties, including greeting guests and offering them a beverage, answering phones, handling company inquiries, and sorting and distributing mail.

Responsibilities and Duties

• Obtain and analyze information necessary to process mortgage applications, including credit reports, income documentation, assets, title work, appraisals, and any other pertinent information
• Daily pipeline management with an emphasis on meeting rate lock expirations, mortgage commitment dates, and department turn times
• Effectively communicate loan status to all relevant parties, including borrowers and sales personnel involved in the transaction
• Manage incoming phone calls to Company
• Greet all clients as they come through the door

Qualifications and Skills

• 1-2 years of Administrative/Receptionist History
• Superior customer service skills with the ability to communicate real time updates in a professional manner by way of verbal or written updates
• Experience with Microsoft Office and various computer systems
• Strong organizational, interpersonal, and time management skills
• Ability to multi-task while maintaining attention to detail and accuracy
• Responsiveness and willingness to learning new products and programs and keeping up with industry changes
• Applicant must be able to work independently and be highly motivated.
• Spanish speaking a plus.

American Financial Network, Inc., NMLS #237341 is an Equal Opportunity Employer.