Certified Medical Assistant- Tacoma, WA

Paladina Health is seeking an experienced Certified Medical Assistant to join the team at our Tacoma, WA location! Are you exhausted by 20+ patients a day? Not enough time to really connect with your patients and change their lives? At Paladina Health, we put our patients first and make a real difference in their lives by providing excellent care and an exceptional experience. Come be part of our amazing team!

Paladina Health MAs are responsible for front and back office duties, including ordering of supplies, scheduling, rooming patients, and assuring Paladina Health physicians have the resources and tools necessary to be successful. Because this is a highly visible position, the MA must be customer service oriented and accept responsibility for meeting satisfaction goals.

Paladina Benefits

Paladina Health provides a fully comprehensive benefits package to all full time employees. This includes: 

• Competitive pay with bonus opportunities
• Medical insurance
• Dental insurance 
• Vision insurance
• HSA/FSA options
• 401K with company match 
• Short/Long term disability
• PTO
• License/tuition reimbursement 
• Ad hoc staff rewards 

Essential Duties and Responsibilities

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all-inclusive.

 CLINICAL DUTIES:

• Escorts patients to room and ensures that exam rooms are thoroughly cleaned and stocked
• Reviews previous medical information and gathers any relevant updated health information from the patient to inform the provider
• Take patient vitals performs any needed laboratory tests
• Perform blood draws and basic laboratory tests. Work with the contracted labs for additional tests
• Give injections, bandage wounds, assist with procedures
• Prepares and administers approved medications and immunizations via oral, topical, inhaled, intramuscular, subcutaneous or intradermal at the direction of and upon written order from the Provider
• Partners with other members of the care team to develop individual patient plan of care including identifying and working to address gaps in care

 NON-CLINICAL DUTIES:

• Front desk duties, including: patient scheduling, documentation, check-in, check-out, etc. 
• Medical record requests and abstraction
• Coordinate specialist visits, referrals, and other care outside of the clinic
• Documents care provided accurately on patient records.
• Records accurate and pertinent data in the medical record according to documentation guidelines
• Process test results and provide the patient with timely results via e-message, mail or phone as directed in written instructions by the Provider
• Participates in outreach to patients to drive engagement among Paladina Health eligible patient groups
• Maintains clinical and office supplies and equipment for treatments
• Travel between our three South Sound locations (Tacoma, Federal Way, and Puyallup) as patient care needs require

About You

• Minimum of 2 years’ experience in primary care (preferred)
• High school diploma required
• Graduation from a formal MA training program
• Certification with the American Association of Medical Assistants
• Able to give injections, complete EKGs, office-based lab tests
• Positive and supportive interaction with all patients

 Desired Attributes

• Passionate about transforming the way healthcare is delivered
• Desire to improve the quality of care for people
• Enjoys working in a collaborative team environment where patient’s come first
• Excited to work in an innovative primary care delivery model
• Entrepreneurial spirit and a passion for creating and driving best practices in care
• Willingness to go the extra mile for patients