What Is a Desktop Support Engineer Part Time and How to Become One

By ZipRecruiter Marketplace Research Team

As a part-time desktop support engineer, you assist users with issues that arise with their computers, software, applications, or devices on a part-time schedule of fewer than 35 hours per week. You carry out your responsibilities in the IT department of a technology company, and you help employees of that company with their devices. Your duties are to troubleshoot and fix those technical issues, install new software, applications, or upgrades, and train others on using them. You can also work as part of a remote help desk team to offer remote technical support to employees of a company.

The qualifications you need to get a part-time job as a desktop support engineer include an associate degree in information technology (IT) or a relevant field and at least one year of experience in a help desk or technical support position. In some cases, a company may accept candidates with several years of experience in a similar role in lieu of formal education. You need exceptional computing skills for these jobs, including experience with troubleshooting issues with software and hardware and installing and upgrading software. You also need written and verbal communication skills and strong problem-solving skills.