What Is a Chatbot Developer and How to Become One

By ZipRecruiter Marketplace Research Team

As a chatbot developer, you create applications that automate customer services or other communication processes. You design programs that use artificial intelligence to communicate with humans via text or audio. You develop chatbot programs so that they can communicate in a variety of scenarios. You test your application and debug it if necessary. Your duties include reviewing and simplifying code when needed. As a chatbot developer, you may also help companies implement bots in their operations. You often work with established AI platforms such as Microsoft Azure Cognitive Services and use a variety of computer languages, including Python, C++, and JavaScript.

The qualifications that you need to become a chatbot developer include a degree or equivalent experience, skills with AI and machine learning, and knowledge of computer programming languages. Many employers prefer applicants with a bachelor’s degree in computer science or a related subject. Some employers consider applicants who have experience and skills instead of a degree. A chatbot developer should have the ability to design, develop, implement, and test chatbot applications using machine learning algorithms. Other qualifications for this role include knowledge of languages such as JavaScript, HTML, Python, SQL, and C++.