About Commerce Casino
Sourced by ZipRecruiter
Industry
Gambling activities
Company size
1,001 - 5,000 Employees
Headquarters location
Commerce, CA, US
Year founded
1983
$16.90/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 15 days ago
Job description
Commerce Casino is the world's largest card casino offering more than 200 tables. Established in 1983, the casino values its staff of over 2,500 employees and is proud to be known as "Where the World Comes to Play." Commerce Casino offers a comprehensive benefits package to include medical, dental, vision, life, flexible spending accounts, 401(k), vacation time, and much more!
PRIMARY JOB FUNCTIONS
The duties listed are not set forth for the purposes of limiting the assignment of work. They are not to be construed as a complete list of the many duties normally to be performed under a position title or those to be assigned and performed temporarily outside of an employee's normal line of work.
QUALIFICATIONS
Education: High School Diploma
Work Experience: At least 1 (one) year of work experience in Casino gaming operations.
Required to walk and stand for at least (8) hours per shift. Must be able to lift ten (10) pounds for various job-related duties. Must possess an ability to work with minimal supervision and make educated ethical decisions as necessary. Must be able to resolve conflicts and have effective communication skills with all levels of employees and be able to work effectively and collaboratively in a team environment.
PRIMARY JOB FUNCTIONS
- Provide excellent guest service to both internal and external guests
- Starts new games in manner prescribed by company policy when appropriate.
- Maintains proper communication with Casino Supervisors when starting and breaking games.
- Ensures games are adequately supplied with customers.
- Understands and is responsible for following Company and departmental policy and procedure.
- Must know rules in Commerce poker rule book and have general knowledge of poker game etiquette.
- Makes decisions in gaming disputes.
- Effectively handles guest complaints and discrepancies in an efficient and courteous manner.
- Must have knowledge of and comply with BSA/AML policies and procedures.
- Notifies the Casino Supervisor or Shift Manager of any suspicious or unusual activity.
- Responsible for all other work-related duties assigned by Casino Management.
The duties listed are not set forth for the purposes of limiting the assignment of work. They are not to be construed as a complete list of the many duties normally to be performed under a position title or those to be assigned and performed temporarily outside of an employee's normal line of work.
QUALIFICATIONS
Education: High School Diploma
Work Experience: At least 1 (one) year of work experience in Casino gaming operations.
Required to walk and stand for at least (8) hours per shift. Must be able to lift ten (10) pounds for various job-related duties. Must possess an ability to work with minimal supervision and make educated ethical decisions as necessary. Must be able to resolve conflicts and have effective communication skills with all levels of employees and be able to work effectively and collaboratively in a team environment.
commercecasino.com
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Frequently asked questions
Q: What skills or qualities help someone succeed as a Poker Dealer?
A: To succeed as a Poker Dealer, one must possess technical skills such as proficiency in handling cash and chips, familiarity with various poker games and rules, and the ability to manage a fair and efficient game flow. Additionally, soft skills like strong communication, attention to detail, and the ability to remain calm under pressure are crucial in maintaining a positive and respectful environment for players. By combining these technical and interpersonal skills, a Poker Dealer can effectively manage games, resolve conflicts, and provide excellent customer service, ultimately supporting their career growth and effectiveness in the role.
Q: What is the career path for a Poker Dealer?
A: A typical career progression for a Poker Dealer involves starting as a Floor Person or Dealer Assistant, where they learn the rules and procedures of the game, and then advancing to a Dealer position, where they develop expertise in dealing various poker games and managing cash and chip transactions. As they gain experience, they may move into mid-level roles such as Shift Manager or Pit Boss, overseeing multiple dealers and ensuring the smooth operation of the gaming floor. Senior roles, such as Casino Manager or Director of Gaming, offer opportunities for long-term career growth, where they can apply their knowledge and leadership skills to oversee the overall gaming operation and make strategic decisions.
