$13 - $17/hr
Part-time
Posted 21 days ago
Job description
Job description
A Restaurant cashier has the greatest perceived responsibility - direct guest contact. The cashier is responsible for greeting every guest when they arrive within 3-5 seconds, answering the phone, taking accurate orders, and delivering completed orders to the guest - all with a great attitude and a smile. Every Team Member is responsible for representing the culture and mission of Wingstop to Serve the World Flavor!
Qualifications
• Guest Experience: Must have an outgoing and positive attitude in dealing with guests
• Must have a proven ability to work well under pressure and at a fast pace
• the proper age requirements are met of all guests' requests that involves alcoholic beverages
• Guest service mentality; has a genuine desire to serve the guests
• Manages multiple projects and timelines with a sense of urgency and follow through
• Well organized and detail oriented
• Ongoing learner; exhibits insatiable curiosity and an interest in self improvement
• Has an outgoing personality
• Maintains regular and predictable experience
• Must be 18 years or older
• Must have reliable transportation
Responsibilities
• A Restaurant cashier has the greatest perceived responsibility - direct guest contact responsible for greeting every guest when they arrive within 3-5 seconds, answering the phone, taking accurate orders, and delivering completed orders to the guest - all with a great attitude and a smile
• Every Team Member is responsible for representing the culture and mission of Wingstop
• Greet all guests in a timely manner (3-5 seconds at most)
• Handle all orders and inquiries in a friendly and professional manner
• Manager of all guest issues or complaints
• Manager of all safety, sanitation or employee issues
• Must be willing to assist all other positions when necessary
• Process Compliance: Ensure the safe handling procedures are followed at all times
• Follow the cash management process, and properly ring in all sales through the POS system
• Work to better the guest experience by asking for add-on sales that will complement their order
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Frequently asked questions
Q: What skills or qualities help someone succeed as a Cashier?
A: To succeed as a Cashier, key technical skills include proficiency in operating a point-of-sale (POS) system, handling cash and credit transactions accurately, and maintaining a thorough understanding of store policies and procedures. Soft skills such as excellent communication, customer service, and time management skills are also crucial, as Cashiers must interact with customers, manage long lines, and maintain a clean and organized workspace. By possessing these technical and soft skills, Cashiers can provide efficient and courteous service, build customer loyalty, and set themselves up for potential career advancement to roles such as shift leader or assistant manager.
Q: What is the career path for a Cashier?
A: A Cashier's typical career progression involves starting as a Cashier, then advancing to roles such as Sales Associate or Customer Service Representative, where they develop skills in customer interaction and sales techniques. Mid-level roles, like Assistant Manager or Shift Leader, focus on supervisory responsibilities, inventory management, and team leadership, while senior roles, like Store Manager or Department Manager, emphasize strategic planning, employee development, and operational efficiency. With experience and skill development, Cashiers can also transition into related fields, such as retail management, human resources, or even entrepreneurship, offering a range of long-term career prospects.
