Part-time
Posted 8 days ago
Job description
Busser/Runner Responsibilities include, but are not limited to:
- Provide an energetic, outgoing, fun personality while maintaining professionalism.
- Perform varied duties to ensure all aspects of the proper steps of service.
- Offer polite, professional, and courteous customer service.
- Support serving staff, assisting them in ensuring that all customer needs are met in an expedient, courteous, and professional manner.
- Maintain service stations in a clean and orderly manner throughout shift.
- Clear and clean tables in a timely manner.
- Reset tables according to specifications of location.
- Perform more than one task at a time.
- Offer polite, professional, and courteous customer service.
- Communicate effectively with co-workers.
- Communicate with guest clearly, patiently, courteously and with good humor.
- Complete all side work as assigned.
- Maintain a clean and orderly work area to ensure safety.
- Clear all empty tables and set tables for new guests.
- Restock service stations.
Busser/Runner Qualifications
- Prior customer service and/or restaurant experience preferred.
- Must speak fluent English, other languages preferred.
- Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company.
- Reading and writing abilities are utilized often to answer guest’s questions regarding the menu.
- Basic mathematical skills are used frequently.
- May be required to work nights, weekends, and/or holidays.
The Busser/Runner position requires the ability to perform the following:
- Strong ability to provide attention to detail.
- Carrying or lifting items weighing up to 75 pounds.
- Handling objects (including food and utensils), products, and bussing tubs/trays.
- Standing, bending, stooping, and kneeling.
- Must be able to move about the entire facility safely and efficiently.
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Frequently asked questions
Q: What skills or qualities help someone succeed as a Busser?
A: To succeed as a Busser, key technical skills include knowledge of proper cleaning and sanitizing procedures, familiarity with busser equipment such as carts and trays, and the ability to efficiently clear tables and maintain a clean dining area. Soft skills that contribute to success in this role include strong communication and teamwork skills, as well as the ability to work well under pressure and maintain a positive attitude in a fast-paced environment. By possessing these technical and soft skills, a Busser can effectively support the dining experience, build strong relationships with colleagues and customers, and lay the foundation for career growth into more senior roles in the hospitality industry.
Q: What is the career path for a Busser?
A: A Busser's typical career progression involves starting as an entry-level Busser, where they learn to efficiently clear tables, manage supplies, and provide basic customer service. As they gain experience, they may move into mid-level roles such as Server Assistant or Host/Hostess, where they develop skills in managing reservations, coordinating seating, and providing exceptional customer experiences. With further advancement, they can transition into senior roles like Restaurant Manager or Assistant Manager, where they oversee daily operations, manage staff, and drive business growth, leveraging their expertise in customer service, team leadership, and operational efficiency.
