$16.25 - $20.50/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 6 days ago
8.9
Based on 21 frontline employees who took The Breakroom Quiz
29th of 415 rated machine equipment manufacturers
At Arbon Equipment, a Rite-Hite Company, your work makes an impact. We deliver industry-leading solutions that keep workplaces safe, productive, and efficient. When you join Arbon Equipment, you're not just selling or servicing equipment - you're building trusted partnerships with customers and growing your career with a company backed by the strength of Rite-Hite's global innovation.
Rite-Hite Service Coordinators serve as the key conduit between our customers and our sales and service departments. Working with customers in an assigned area, the Service Coordinator assists customers and sales personnel who call in to request service and schedules and dispatches Service Technicians and contractors to complete the work. In addition, this position is responsible for ordering parts, products, and equipment, coordinating shipment and installation, ensuring accurate invoicing, and reviewing completed jobs and analyzing profitability.
Required Experience:
Rite-Hite sells the best, and we hire the best. This position requires a minimum of one year of related experience, prior experience in a field service environment is preferred.In addition, the Service Coordinator must have good attention to detail and the ability to juggle multiple projects without dropping the ball.Strong communication and customer service skills are also essential.
What We Offer
At Arbon Equipment - A Rite-Hite Company, we take care of our people - because when you're supported, you can do your best work. Our benefits are designed to support your health, your future and your life outside of work:
Health & Well-being: Comprehensive medical, dental, and vision coverage, plus life and disability insurance. A robust well-being program with an opportunity to receive an extra day off and more.
Financial Security: A strong retirement savings program with 401(k), company match, and profit sharing.
Time for You: Paid holidays, vacation time, and personal/sick days each year.
Join us and build a career where you're supported - at work and beyond.
Rite-Hite is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law. In accordance with VEVRAA, we are committed to providing equal employment opportunities for protected veterans. We are also committed to maintaining a drug-free workplace for the safety of our employees and customers.
Get the full story on Breakroom
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Rite-Hite is the global leader in the manufacture and distribution of industrial loading dock and door equipment. Our innovative products and world class sales organization ensure solid, consistent growth, both for our company and our staff.
Machinery manufacturing
1,001 - 5,000 Employees
Milwaukee, WI, US
1965
Q: What skills or qualities help someone succeed as a Services Coordinator?
A: To succeed as a Services Coordinator, key technical skills include proficiency in customer relationship management (CRM) software, data analysis, and scheduling tools, as well as knowledge of industry-specific regulations and policies. Soft skills such as excellent communication, problem-solving, and time management abilities are also crucial, enabling the coordinator to effectively coordinate services, resolve issues, and meet deadlines. By combining these technical and soft skills, a Services Coordinator can provide high-quality support, build strong relationships with clients and stakeholders, and drive career growth through opportunities for advancement and professional development.
Q: What is the career path for a Services Coordinator?
A: A Services Coordinator typically starts as an entry-level role, coordinating day-to-day operations and supporting teams, before progressing to mid-level roles such as Operations Assistant or Team Coordinator, where they oversee project management and administrative tasks. As they gain experience, they can move into senior roles like Operations Manager or Service Delivery Manager, where they lead teams and develop strategic plans to improve service efficiency and quality. With continued growth, Services Coordinators can pursue long-term career prospects in management, consulting, or specialized roles like Project Management or Business Development, leveraging their expertise in coordination, communication, and problem-solving.
