Security Officer - Full-Time

$19.51/hr

Full-time

Medical, Retirement, PTO

Posted 24 days ago


PENN Entertainment rating

6.5

Company rating: 6.5 out of 10

Based on 104 frontline employees who took The Breakroom Quiz

21st of 47 rated entertainment


Job description

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.


  • Responsible for fostering a fun environment
  • Responsible for being a gracious host to all guests and co-workers
  • Responsible for promoting a positive influence in the community and participating in company-sponsored events
  • Provide security on assigned casino or landing area: maintains high visibility, handles problem situations, watches for safety hazards, and provides assistance to medical officer
  • Patrol of parking lots
  • Provide security escorts for all monetary transfers, fills, and credit
  • Oversee customer boarding and disembarking: provide crowd control, direct traffic, check I.D., check for cameras, bottles and other items not allowed on Casino floor
  • Provide assistance to customers: give directions, call cabs, assist with car trouble, etc
  • Provide special assistance to disabled patrons as necessary
  • Assist with table and slot drops
  • Observe hard count crew doing the slot drop and transports tokens to hard count room
  • Provide assistance for table drop by providing drop boxes, observing the count, and securing drop boxes in soft count room
  • Monitor all entry and exit from hard count, soft count, and vault, and maintains logs of these activities
  • Serve as dispatcher
  • Dispatch other officers to various assignments and maintains activity log sheets
  • Watch and record monitors
  • Write detailed reports as required for incidents involving law violations and/or violations of company policy and procedure
  • Testify in court on behalf of state gaming boards
  • Occasionally, strenuous physical activity is required
  • Meet department uniform, appearance and grooming requirements
  • Meet attendance guidelines of the job and adhere to regulatory, department and company policies
  • Keep work areas clean and free of safety hazards, debris and litter
  • Perform all job duties in a safe and responsible manner
  • Any reasonable request made by your supervisor or any management personnel

  • Must have an outgoing, energetic and enthusiastic attitude
  • Must enjoy hosting others
  • Must be comfortable initiating conversations and creating a fun environment with our guests
  • Must be a minimum of 21 years of age
  • High school diploma or G.E.D. Preferably six months related experience and/or training
  • Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs, and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in vary work areas such as confined spaces

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

We're changing entertainment. Follow us.

Equal Opportunity Employer


$19.51 per hour (Shift Differential of an additional $1.50 per hour for Grave Shift)

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Frequently asked questions

Q: What skills or qualities help someone succeed as a Security Officer?

A: To succeed as a Security Officer, key technical skills include proficiency in security protocols, emergency response procedures, and surveillance systems, as well as knowledge of laws and regulations related to security and law enforcement. Soft skills such as strong communication, problem-solving, and conflict resolution abilities are also crucial, as Security Officers must effectively interact with employees, visitors, and law enforcement agencies. By combining these technical and soft skills, Security Officers can effectively maintain a safe and secure environment, which is essential for career growth and effectiveness in the role.

Q: What is the career path for a Security Officer?

A: A Security Officer's typical career progression involves starting as a Security Guard or Patrol Officer, progressing to a Senior Security Officer or Shift Supervisor role, and eventually moving into mid-level positions such as Security Manager or Assistant Director of Security. Key opportunities for skill development include obtaining certifications like the Certified Security Professional (CSP) or Certified Protection Professional (CPP), as well as gaining experience in areas like emergency response, threat assessment, and security technology. Long-term career prospects may lead to roles in law enforcement, private investigation, or executive protection, or even into management positions within the security industry, such as Director of Security or Chief Security Officer.



PENN Entertainment, Inc. job posting for a Security Officer - Full-Time in Plainville, MA with a salary of $20 Hourly and benefits including Medical, PTO, and Retirement with a map of Plainville location.