Restaurant Host - Epicurean Hotel

We are hiring at the Epicurean Hotel in South Tampa!

Who we seek:

 We’re looking for enthusiastic individuals to join our EPIC team! Do you think you have the right ingredients to add to the mix? Apply today! The Epicurean Hotel is located on South Howard Avenue and sits across the street from the world-renowned Bern's Steak House. The Epicurean is a Food & Wine centric Autograph Collection Marriott Hotel. We’ve crafted a foodie's paradise.  A wine lover's dream.  A place for connoisseurs of life to come and indulge their appetite.  Because there is no greater homage to life than to indulge in and explore all the flavors that it has to offer.  If you share our passion, we look forward to hearing from you.

What we need from you:

We are seeking individuals who are ready to curate experiences, will make a lasting first impression on our guests and embody the hotel through their high energy personality! If you are a perfectionist, enjoys meeting new people, have the will to learn, and likes to work in a fast - paced environment, this could be the position for you.

Be part of an established, incredible hotel to work for - we have been recognized as “Best in Travel” in Trip Advisor’s 2022 Travelers’ Choice Awards!

YOUR ROLE

As a Restaurant Host, we count on you to live and breathe hospitality. Rest assured it’s not physical but rather a mindset that we will be the first to say hello to our guests, welcome them and offer assistance. Our registration process is a little different than other hotels and we look to you to create a unique, personal experience for each guest you encounter by making personal connections – What brings you to Tampa? What’s your favorite grape varietal? Do you have plans for dinner? - and responding with genuine suggestions. You blend equal parts enthusiasm, attention to detail, and knowledge of our extensive food and beverage options. Educate and inform, entertain and engage. Garnish with a great attitude that brings guests back. We strive for loyalty beyond reason!

WE'LL PROVIDE THE MANUSCRIPT, HERE'S WHAT YOU BRING TO THE TABLE

• You know the business. You have one plus years of recent hotel experience.
• You are a team player. You're not afraid to roll up your sleeves and jump in to help your team.
• You show passion & commitment. You thrive in a fast-paced environment and are in it to win it.  

SHOW OFF

You’ll be working for one of the top hotels in Tampa – and having tons of fun doing it. What else is in it for you? A lot! Competitive pay, Marriott Hotel discounts, incentive contests, insurance options, flexible scheduling. Join our Team – and get ready to be a part of the next Epicurean chapter.

WHAT DOES YOUR DAY-TO-DAY LOOK LIKE?

• Welcome each guest genuinely and seat them as quickly as possible.
• Maintain reservations on OpenTable.
• Ability to converse with guests to make them feel comfortable if there is a wait for tables.
• Use a rotation method to ensure seating is fair.
• Report to work on time and in proper uniform / approved attire.
• Work as a team with all team members within the hotel.
• Other duties as assigned.

WHAT WE NEED FROM YOU

Education & Experience

• High School diploma or higher
• Excellent customer service skills
• Ability to use technology e.g., tablets, iPads, desktop computers, laptops.  

Physical Demands

• Ability to stand for extended periods of time.
• Ability to lift 20 lbs.

Mental Demands

• Maintain the highest degree of confidentiality.
• Ability to work effectively in stressful, high-pressure situations.

Mainsail Lodging & Development Core Values: 

• We respect individuals while celebrating rich dimensions of diversity of others. 
• We believe in the importance of the entrepreneurial spirit and making things happen through proactive behavior. 
• We require honesty and integrity in everything we do. 
• We live up to commitments and are first to follow up with our clients and suppliers. 
• Work is an important part of life and should be fun. 
• We carry an ownership mentality and conserve the company’s resources with the same vigilance we would use to guard and conserve our own personal resources. 
• We feel a sense of urgency on all matters related to our clients, investors, guests and residents. 
• We understand the concept that achieving customer satisfaction is not enough and to be truly successful, we must strive for customer loyalty by delighting them. 

Mainsail Lodging & Development is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is Mainsail’s policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by federal state and/or local law. Mainsail Lodging & Development maintains a drug-free workplace.

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