Host

Emmett's Brewing Company

Downers Grove, IL

Full-Time

Job Description

Host
Reports to Managers
We are looking for a customer-focused Host to join our team! You will be welcoming guests,
seating them in the restaurant, and helping ensure they enjoy an exceptional dining experience.
You are a natural people person who can quickly build rapport with guests and create a
welcoming atmosphere. Detail-oriented and able to manage multiple priorities, you rely on your
excellent organization and communication skills to bring your best each day for yourself,
restaurant staff, and guests.
Responsibilities:

Greet guests and seat them at tables or in waiting areas
Provide guests with menus
Assign patrons to tables suitable for their needs and according to rotation so that servers

receive an appropriate number of seatings

Inform guests of current promotions and who will be serving them to ensure a smooth

handoff to the service staff

Manage the flow of guests into the dining and bar areas, provide accurate wait times to

incoming guests if appropriate

Clear and clean tables
Check and clean bathrooms

Qualifications:

Previous restaurant hosting or serving experience preferred
Friendly and customer-focused personality
Ability to articulate clear greetings and farewells to guests, as well as being able to

understand requests for assistance

Ability to clearly communicate guests needs to Servers, Bussers, Managers, etc.
Ability to effectively communicate on the telephone
Must be able to carry trays or supplies (10-30 lbs.)
ServeSafe or Food Handlers certification (or must be willing to attain), A work place sexual harassment certificate