Assistant Restaurant Manager

Arroyo Trabuco Golf Club is a public-access daily fee golf course and includes a full-service restaurant and banquet space for weddings, company meetings, or any other celebration. We are dedicated to providing memorable experiences through our passion for service while cultivating our deeply rooted ties to our heritage and community.

As part of our commitment to our employees, Arroyo Trabuco Golf Club offers:

• Golf privileges
• Meal and Golf Shop discounts
• Job training
• Rewards and recognition programs
• Promotion from within
• Sick & Holiday pay

We are currently looking for an experienced full-time Assistant Restaurant Manager to join our restaurant team. The ideal candidate would be a self-starter and team player who not only has a passion for customer service and enjoys working with people, but also has the desire to grow and take on more responsibility in the restaurant.  

Hours:

Full time. Flexible hours and must able to work weekdays, weekends and holidays.

Job Summary:

As the O’Neill’s Bar Manager, you will play an integral role in the Food and Beverage Operations.  You will help ensure that guests have an enjoyable day at the facility and do everything possible to make sure the entire staff is organized and prepared to help the guests in any way possible. In our quest to become the leader in the industry, it is paramount that you provide superior service to our guests.

Responsibilities include but are not limited to:

• Responsible for supervising the day-to-day operations of O’Neill’s Restaurant, Bar, Snack Bar and Beverage Carts as MOD.
• Oversee the service of beverages within the Food & Beverage Department.
• Develop professional relationships with internal and external customers.
• Ensures that invoices are reviewed approved and forwarded to Controller in a timely manner.
• Assists in improving restaurant, bar, and snack bar sales, coordinating marketing strategies such as special offers and promotional activities that will achieve success. Build sales through guest satisfaction.
• Assist in meeting financial goals by increasing bar sales, reducing labor, supply, and inventory costs, monitoring budgets and sales goals.
• Monitor guest experience during their visit, making sure that they receive the best food and service possible. Resolving any issues while the guest is still on premises. Follow up with staff and kitchen if issues need to be addressed.  
• Perform the following functions on a daily basis: planning, purchasing, sanitation, staff management, and recordkeeping.
• Motivate staff and be a leader that creates a team environment to meet appropriate goals. Create and encourage open communication between other manager and staff members.
• Scheduling O’Neill’s, Bar and other staff members according to the needs of the F&B department.
• Follow proper inventory control for restaurant, bar and snack bar and beverage cart operations.
• Perform monthly physical liquor inventories for restaurant and snack bar.
• Ability to describe all menu items and daily specials, prices and methods of preparation.
• Supervise the dining room daily operations when MOD to ensure smooth guest experience.
• Check assigned opening and closing side work for all Food and Beverage staff.
• Verify each Food and Beverage server’s daily drop and ensure that it gets into the safe.
• Assist Restaurant Manager with supervising and coordinating the activities of service staff, host/hostess, bartenders, and snack bar including scheduling, evaluating, progressive discipline, hiring and firing.
• Ensure that staff is trained on POS, processes, procedures, company policies and safety.
• Verify that company, state and federal policies are followed by managers, supervisors and employees.
• Monitor actions of the staff members and guests to be sure that safety standards and liquor laws are obeyed.
• Place orders and schedule deliveries for O’Neill’s Bar and Grill, Snack Bar, and any restaurant special events.
• Update O’Neill’s Bar and Grill menus and wine lists, as well as snack bar menus.
• Assist with restaurant seating floor plan and strategic planning for special events.
• Requires great communication skills, both verbal and written and possess computational ability and computer skills.
• Be knowledgeable of policies regarding personnel and administer prompt, fair and consistent feedback both positive and corrective and address corrective action for any and all violations of company policies, rules and procedures.
• Direct cleaning of Bar to maintain sanitation standards and keep appropriate records.
• Demonstrates continuous effort to improve operations, communications, decrease turnaround times, streamline work process and work cooperatively and jointly to provide quality seamless guest service.

Position Requirements:

• 2 or more years of experience in a fast paced, fine dining restaurant.
• Must be able to work flexible hours on weekdays, weekends and holidays.
• Possess current Food Handler and RBS certifications required to work in a restaurant.
• Ability to manage other staff in a professional manner. 
• Must be able to learn to use all necessary computer software programs.

Arroyo Trabuco Golf Club is an Equal Opportunity Employer