Reservationist Job Description Sample Template
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This free Reservationist job description sample template can help you attract an innovative and experienced Reservationist to your company. We make the hiring process one step easier by giving you a template to simply post to our site. Make sure to add requirements, benefits, and perks specific to the role and your company.
Reservationist Job Summary
We are looking for a Reservationist to join our vacation rental team. In this reservation management role, you answer phones and provide customer service to people who are planning a visit to one of the destinations we focus on. You find out their rental preferences and check the availability of the properties we have that suit their needs against the dates of their trip. You then process their payments and send confirmation details. We expect our Reservationist to become familiar with the offerings of each area in order to recommend local activities and restaurants. You may also recommend or book cultural tours through one of our partners.
Reservationist Duties and Responsibilities
- Answer phones and provide customer service
- Book vacation rentals based on availability and customer preferences
- Process payments and send confirmations
- Record customer information in our database
- Recommend local tours and activities
Reservationist Requirements and Qualifications
- High school diploma or GED certificate
- Familiarity with the cultural offerings of our destinations
- Customer service experience preferred
- Phone communication skills
- Basic computer skills
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