This free Keyholder job description sample template can help you attract an innovative and experienced Keyholder
to your company. We make the hiring process one step easier by giving you a template to simply
post to our site. Make sure to add requirements, benefits, and perks specific to the role and your company.
Keyholder Job Summary
We are looking for a trustworthy and reliable individual to join our team as a keyholder. As the keeper of the keys, you will be responsible for opening and closing the store, setting and disarming the alarm system, and handling additional supervisory and customer service tasks. You could be a great fit for the keyholder position if you are team-focused, punctual, and ready to take your retail career to the next level.
Keyholder Duties and Responsibilities
Carry keys and alarm codes; open and close store, disarm and arm alarm system
Oversee cleaning, maintenance, and deliveries staff outside of regular business hours
Perform and supervise daily procedures
Maintain a tidy and organized entrance area
Monitor and assist cashiers and other retail staff; assign daily duties
Train and support new team members
Provide customer-focused service; welcome customers to the store and assist them with requests
Perform product demos and explain product features to customers
Collaborate with store management to organize marketing and promotional campaigns and to coordinate staff schedules and activities
Handle managerial tasks when the general and assistant managers are unavailable
Manage bank deposits, balance point of sale drawers and safe
Check and respond to email and phone messages
Manage paperwork and tend to other office tasks
Ensure that all employees adhere to corporate processes and safety standards
Keyholder Requirements and Qualifications
High school diploma or GED
Three to five years of retail experience
Customer- and team-focused attitude
Exceptional communication and interpersonal skills; friendly and approachable
Basic computer proficiency
Familiarity with point of sale systems
Maintain a well-groomed and professional demeanor
Able to stand for extended periods of time and lift objects up to 25 pounds
Adaptable; able to multitask in a fast-paced environment
Open availability; dependable and punctual attendance
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