This free Debt Collector job description sample template can help you attract an innovative and experienced Debt Collector to your company. We make the hiring process one step easier by giving you a template to simply post to our site. Make sure to add requirements, benefits, and perks specific to the role and your company.
Debt Collector Job Summary
We are looking for a Debt Collector to help us collect money from delinquent accounts. In this position, you will contact accounts that are long overdue, explain the seriousness or impact of the situation, and ideally convince the account holder to agree to a repayment plan. Collection management requires strong de-escalation and negotiation skills, as you often have to deal with frustrated or belligerent individuals. Our ideal applicant has several years of collection services or payment reconciliation experience. Experience in medical collections or similar accounts receivable department is especially beneficial.
Debt Collector Duties and Responsibilities
- Contact overdue account holders
- Negotiate a payment plan
- Ensure all of your interactions are in compliance with federal regulations
- Note all resolutions or persistent issues
Debt Collector Requirements and Qualifications
- High school diploma or GED certificate
- Collection services experience
- Phone communication skills
- Strong negotiation skills
- Computer proficiency