Insurance Customer Service Rep Salary
$26K - $30K
3% of jobs
$30K - $34K
7% of jobs
$34K - $38K
11% of jobs
$39K is the 25th percentile. Wages below this are outliers.
$38K - $42K
18% of jobs
The median wage is $44.7K / yr.
$42K - $46K
17% of jobs
$46K - $50K
15% of jobs
$52K is the 75th percentile. Wages above this are outliers.
$50K - $54K
10% of jobs
$54K - $58K
8% of jobs
$58K - $62K
5% of jobs
$62K - $66K
4% of jobs
$66K - $70K
3% of jobs
$26K
$46K
$72.5K
$48,409
/year
$23.27
/hour
Insurance Customer Service Rep Salary Comparison by Location
Nationwide
United States
$48,409
Columbus
Ohio
$46,758
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How much does an Insurance Customer Service Rep make?
As of Jul 16, 2026, the average annual pay for an Insurance Customer Service Rep in the United States is $48,409 a year.
Just in case you need a simple salary calculator, that works out to be approximately $23.27 an hour. This is the equivalent of $930/week or $4,034/month.
While ZipRecruiter is seeing annual salaries as high as $72,500 and as low as $26,000, the majority of Insurance Customer Service Rep salaries currently range between $40,000 (25th percentile) to $55,000 (75th percentile) with top earners (90th percentile) making $65,500 annually across the United States. The average pay range for an Insurance Customer Service Rep varies greatly (by as much as 15000), which suggests there may be many opportunities for advancement and increased pay based on skill level, location and years of experience.
An Insurance Customer Service Rep in your area makes on average $46,758 per year, or $1,651 (3.411%) less than the national average annual salary of $48,409. Ohio ranks number 30 out of 50 states nationwide for Insurance Customer Service Rep salaries.
To estimate the most accurate annual salary range for Insurance Customer Service Rep jobs, ZipRecruiter continuously scans its database of millions of active jobs published locally throughout America.
Find your next high paying job as an Insurance Customer Service Rep on ZipRecruiter today.
What are Top 10 Highest Paying Cities for Insurance Customer Service Rep Jobs
We've identified 10 cities where the typical salary for an Insurance Customer Service Rep job is above the national average. Topping the list is Nome, AK, , with Sitka, AK, and Wyoming, WY, close behind in the second and third positions. Wyoming, WY, beats the national average by $9,325 (19.3%), and Nome, AK, furthers that trend with another $11,642 (24.0%) above the $48,409 average.
With these 10 cities having average salaries higher than the national average, the opportunities for economic advancement by changing locations as an Insurance Customer Service Rep appears to be exceedingly fruitful.
Finally, another factor to consider is the average salary for these top 10 cities varies very little at 8% between Nome, AK, and Milton, VT, , reinforcing the limited potential for much wage advancement. The possibility of a lower cost of living may be the best factor to use when considering location and salary for an Insurance Customer Service Rep role.
City | Annual Salary | Hourly Wage |
|---|---|---|
Nome, AK | $60,051 | $28.87 |
Sitka, AK | $58,318 | $28.04 |
Wyoming, WY | $57,734 | $27.76 |
San Francisco, CA | $57,037 | $27.42 |
San Jose, CA | $56,735 | $27.28 |
Arlington, VA | $55,781 | $26.82 |
Kent, WA | $55,402 | $26.64 |
Anacostia, DC | $55,325 | $26.60 |
Seattle, WA | $55,307 | $26.59 |
Milton, VT | $55,098 | $26.49 |
What are Top 5 Best Paying Related Insurance Customer Service Rep Jobs in the U.S.
Analyzing some similar jobs related to the Insurance Customer Service Rep job category, we found that Commercial Lines Account Representative jobs have average salaries greater than Insurance Customer Service Rep jobs.
Significantly, Commercial Lines Account Representative jobs pay $20,768 (42.9%) more than the average Insurance Customer Service Rep salary of $48,409. If you're qualified, finding work as an Commercial Lines Account Representative may help you make more money than that of the average Insurance Customer Service Rep position.
Job Title | Annual Salary | Hourly Wage |
|---|---|---|
Commercial Lines Account Representative | $69,177 | $33.26 |
Customer Service Advocate Ii | $48,357 | $23.25 |
Account Service Representative | $47,152 | $22.67 |
Customer Operations Representative | $42,539 | $20.45 |
Insurance Service Representative | $38,758 | $18.63 |
About Our Data
ZipRecruiter salary estimates, histograms, trends and comparisons are derived from both employer job postings and third party data sources.
